Carolina Pool King
About us
Additional email - [email protected].
Business highlights
26 years of experience
Services we offer
Swimming pool maintenance and construction, driveways & retaining walls., installation of paver patios, pool decks
Amenities
Free Estimates
Yes
Reviews
4.511 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 18% | ||
| 0% | ||
| 9% | ||
| 0% |
Showing 1-11 of 11 reviews
JOHN S.
Jul 2018
We needed our pool opened earlier than usual because we were selling our home. The company that has serviced our pool for the past several years has downsized and no longer offers that service. We asked friends who they used to service their pools and we received an enthusiastic recommendation for Carolina Pool King. They were out at our pool within a few days and had the pool completely clean and ready for inspection WEEKS more rapidly than any other pool company I've ever used. Although they weren't the least expensive, they ABSOLUTELY are the best pool company we've ever used. We no longer have a pool, but without reservation I will recommend Carolina Pool King to anyone in need of a company to service their swimming pool.
Chris S.
Aug 2017
When all was said and done they were great. Work was great and the price was reasonable. Only issue is the first person they sent had no idea what to do, a shoulder shrug and basically left it up to us to troubleshoot but they STILL CHARGED us for the visit even though absolutely no value was provided. Not great. We gave them the work ultimately and it would have been nice if we could have been credited a little since there was no benefit to us from the first visit at all.
Michael W.
Jul 2015
unknown
TINA B.
Jan 2014
Alan came out that morning and resolved the issue. He also notice two items that also needed to be repaired but would have to wait for a warmed day. Jim and Alan were nice and explained everything to me. I would use them again.
Kevin M.
Aug 2013
My experience with them was good. However, they were a little slow. They did good work.
Debbie H.
Jul 2013
Jim and his crew were the ONLY Angies List pool provider to come out and help us open and enjoy our pool. I called at least 10 other recommended vendors and either folks were no shows or they refused to help us out with an above ground pool. Jim's group has done a good job, communicated well, and because of their help, I will use them when I move into my new house this fall. Thanks Jim and Kat!
Tina D.
Mar 2013
They are quick to respond, very nice, and do a good job. However, they are a bit expensive and the communication isn't always the best. Still, of all the pool companies I have used, they are the best.
Penny F.
Jun 2011
Overall experience was pleasant and we would highly recommend Carolina Pool King.
MIKE C.
Jun 2011
They weren't very responsive to our needs. Therefore, I decided not to work with them going forward.
Response from Carolina Pool King
"The member was a customer of ours but only signed up for once per month service in which the home owner is supposed to maintain the pool on the weeks that we are not there. Needless to say he did not considering each month the chemicals that we left were not touched. There was also an issue with a ORP sensor that was malfunctioning and not turning the chlorinator on. He claimed the reason for this issue was due to phosphates killing the chlorine. Now being a 20 year veteran in the pool business I explained to him that phosphates alone will not oxidize chlorine but they are food for algae and if there isn’t any algae in the pool they are not an issue. Keep in mind the pool was always clear. The member had received this misleading information from a pool supplier which sold him 200 dollars worth of phosphate remover and referenced other sites that offered similar phosphate removing products. To defend the other comments made such as professionalism, responsiveness, punctuality, ect. being poor. Well you can see that the other customers that posted comments tend to disagree. Why Phosphates Do Not Affect Chlorine Demand The key to the relation between chlorine (hypochlorous acid) and phosphates is that larger phosphorous-containing materials have been broken down into orthophosphates in the water. Orthophosphate is the final stage of phosphorous breakdown, meaning it cannot oxidize any further. If it cannot oxidize, it cannot react with an oxidizing compound such as chlorine and cause a demand situation. (see link for more education on this issue ) http://www.patiopools.com/pdf/BioGuard/Phosphate%20Algae%20Flyer.pdf"
SUE D.
Feb 2011
After several months of design and shopping for contractors we found Jim King from our next door neighbor who was having a complete refurb of their pool and deck. We liked Carolina Pool King since he was one of the only contractors that did the hardscape as well as the pool itself. He was very good to work with. Everything didn't go perfectly but he always made it right without a hassle. It has been a few months since it has been finished and he still services the system propmtly when needed.
SUZANNE T.
Apr 2009
Excellent work. I emailed Jim (my preferred method of contact) asking if he could come out and estimate. He was prompt with his response, and made arrangements to come out within a few days. I had 3 other companies estimating also. Jim was the only one who provided a written estimate, with a detailed breakdown of charges. It was very thorough. He provided the best value for what I wanted to do for my pool. He continued to be responsive throughout the process. His work was excellent, and I'm very satisfied with the results. Also, his crew was very neat while on my property, taking care not to damage my flower beds and grass. He also arranged for water delivery for me, when I forgot and got too busy to take care of that little detail.
Licensing
State Contractor License Requirements
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FAQ
Carolina Pool King is currently rated 4.5 overall out of 5.
Yes, Carolina Pool King offers free project estimates.
No, Carolina Pool King does not offer eco-friendly accreditations.
No, Carolina Pool King does not offer a senior discount.
No, Carolina Pool King does not offer emergency services.
No, Carolina Pool King does not offer warranties.