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Carolina Carpet Solutions
Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,
About us
Experience. Quality. Results. Carolina Carpet Solutions is a family owned and operated carpet and upholstery cleaning service, proudly serving the Greater Charlotte area since 2004.
Business highlights
21 years of experience
Services we offer
Carpet Cleaning Upholstery Cleaning Odor Control Fine Oriental Rug Cleaning Scotchgard™ Carpet & Fabric Protection
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.064 Reviews
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Showing 1-25 of 64 reviews
Ted P.
Sep 2021
Very professional and appreciate working with people that truly care for your home, take pride in their craft and leave their customer satisfied with great results. Took time to walk the job, protect our home and was able to resolve issues (high traffic areas and stains) with knowledge of various solutions. Already plan to use their services again.
Jodie B.
Jun 2021
Great customer service great carpet cleaning very satisfied
Linda S.
Mar 2021
They always do a great job and we're very satisfied.
Pam B.
Dec 2020
Matt did an outstanding job. Very pleased with how the tile cleaned up. He was very responsible in social distancing, wearing a mask. Very personable, easy to talk to. Will definitely be calling him again for future needs.
Robert P.
Jun 2020
My wife fosters cats and kittens for the Lancaster Animal Shelter Supporters, so you can imagine that occasionally there is an incident. Matt did an outstanding job getting everything clean and fresh. Carolina Carpet Solutions provides a variety of outstanding carpet cleaning options at very reasonable prices. We won't go anywhere else.
Sharon F.
Mar 2020
What a great decision we made to use CCS services. Matt, owner of CCS, arrived with a big smile and lots of energy. If you desire fresh, revived, clean carpets, call Matt, owner of CCS. Matt is great listener to one's needs, and thorough in all aspects of carpet care. Easy to set appointment via website. You choose what you want done, choose rooms, separate carpets of furniture. You choose date and time. You will know what your cost is...all in a few minutes. Matt follows up with email correspondence. Clean efficient machinery, protects wall corners, foam lifts to protect clean carpet, removes stains I didn't think possible, works efficiently. I just wish I had had the white couches steam cleaned. Next time!
Response from Carolina Carpet Solutions
"Thank you [Member Name Removed]!"
Bob L.
Jan 2020
Usual professional, punctual, personal and pricing all excellent. Repeat customer over several houses. Don't think twice. Call Matt. Don't go anywhere else. Top notch.
Response from Carolina Carpet Solutions
"Thank you [Member Name Removed]!"
JOYCE A.
May 2019
EXCELLENT AS ALWAYS. I WON'T LET ANYONE CLEAN MY CARPETS BUT MATT. HE WAS GOING TO BE RUNNING A LITTLE LATE BECAUSE OF DISTANCE OF 1ST JOB. HE EMAILED AND SENT A TEXT ADVISING ME. THE CARPET ON MY STEPS LOOKS BRAND NEW AS DOES MY MASTER BEDROOM, SMALL BEDROOM AND STUDY. HE ALSO USES A DEODORIZER.....I HAVE A SMALL DAUCHOUND, 13 YEARS OLD. MATT IS AS COURTEOUS AS THEY COME, FRIENDLY AND F A S T.... HE SENT ME A TEXT MSGS SAYING "THANK YOU."
Response from Carolina Carpet Solutions
"Thank you [Member Name Removed]!"
Linda S.
May 2019
I continue to recommend Carolina Carpet Solutions for excellent carpet cleaning. Matt, owner and operator, once again cleaned all my carpets yesterday as he has for the past 4 years or so. He came to my home around 12:00 PM and was done by about 2:30. The carpets looked great and they were only damp, not saturated, which enabled us to walk on them immediately with clean shoes socks or bare feet and the rugs were just about dry by nightfall. I love that he uses bumpers in the corners so that no paint gets scratched. Matt is a very pleasant person, meticulous in his work and his prices are quite reasonable. I've referred Carolina Carpet Solutions to many of my neighbors who have been using this company with great satisfaction.
Response from Carolina Carpet Solutions
"Thank you [Member Name Removed]!"
Melissa M.
Mar 2019
Great. Matt was very responsive and dependable. He was quick to communicate when he was running late and worked late to finish the job. The best surprise - he reduced the number of areas I was charged for because my hallway wasn’t large enough to count. I’d say that’s more than fair. Billing and payment were super quick and easy. Great.
Response from Carolina Carpet Solutions
"Thank you [Member Name Removed]!"
Kendall L.
Mar 2019
Thank you Matt for cleaning out carpets and making them look like brand new. We have 3 fur babies and you would never know! The miracles he worked on our upstairs playroom amazed us. Matt and Carolina Carpet Solutions is our new carpet cleaners! ?♥️
Response from Carolina Carpet Solutions
"Thank you [Member Name Removed]!"
Anita B.
Dec 2018
As always, Matt did a wonderful job cleaning our carpet and rug!!!
Response from Carolina Carpet Solutions
"Thank you [Member Name Removed]!"
Linda C.
Jan 2018
Excellent. Matt is the best of the best. I recommend him to anyone with carpeting. He is a magician with carpets!
Response from Carolina Carpet Solutions
"Thank you [Member Name Removed]!"
Alex F.
Nov 2017
The quality of work is always great. He takes extra measure to ensure surrounding furniture is not damaged. He is quick and efficient. Highly recommend!
Response from Carolina Carpet Solutions
"Thank you [Member Name Removed]!"
Kathryn W.
May 2017
Easy to set up appointment on line and know exact cost. Arrived on time Did an amazing job
Response from Carolina Carpet Solutions
"Thank you for the review!"
Sydney S.
Apr 2017
We have been using Carolina Carpet Solutions for several years, both at our home and on our rental properties. There are truly no words to describe how professional Matt is, and the excellent job he always does. Our carpets look brand new when he finishes, and they are 12 years old! They are dry within 2 hours, at the most. No saturated carpets like Stanley Steamer! He takes his job very seriously, and is a pleasure to deal with. He is extremely well educated in the diverse nature of carpets and you can learn a lot from him. You simply will not find a better person to clean your carpets. Highly recommended!
Response from Carolina Carpet Solutions
"Thank you for the review!"
Margaret B.
Mar 2017
Fantastic. I have been using Matt's service for a couple of years now. I call him every 6 months to do all the carpets in the house. One week he does all the wall to wall carpet upstairs and then I schedule a separate appointment for him to come and do all the area rugs on the main level. We have two large dogs and a cat ... all of whom have had "accidents" on these carpets and rugs. Matt is the only cleaner who has ever been able to completely eradicate the smell of cat urine from our carpet. Appointment scheduling is easy and the company sends automatic reminders. Matt is always on time and ready to work. The quality of the care you receive for the price charged is unbeatable in my opinion. I can't imagine using any other service.
Terilyn C.
Jan 2017
Matt had come once before, and we were thrilled with the fine work he did. We did just as good of a job this time around. He is on time, easy to communicate with (via text/email), and he pays a lot of attention to detail. He works very hard to make sure the job is done thoroughly, correctly, and professionally. You won't regret hiring him to clean your carpets--he's the best!
Response from Carolina Carpet Solutions
"Thank you for the review!"
Robin D.
Dec 2016
I have been using Carolina Carpet Solutions for a while now, I think at least three years. Matt is a nice guy, always comes on time, and charges a reasonable price. In my opinion, much better than Coit in terms of price. I like that I can see his availability on-line and book on-line, and he sends an email confirmation for the appointment date/time, as well as an electronic receipt afterwards. In terms of cleaning, he is thorough and uses hot steam cleaner equipment (has a van.) I have a friend who has a carpet cleaning business in another state, and he told me you really need steam cleaning in order to get the carpets clean. Stay away from the new fangled businesses that try to do a dry cleaning. I am definitely one for pro-environment and minimizing/avoiding chemicals, but you can't get your carpets truly clean if the yuck is not sucked out of them via the steam cleaner. My house if left with a little nice scent, that is not overwhelming. Matt has special enzyme treatment and deodorizers if you need them (i.e. for pet messes). Last year when my dog was sick and had an accident on the area rug, Matt was able to come over pretty quickly (Thank God.) He is the sole proprietor, so he may not be flexible enough to come quickly depending on the time of year (busy season). I definitely recommend booking him in advance, regardless of time of year, because I think he is getting more and more personal referrals. I was surprised when I tried booking at the beginning of November 2016 that he was booked up for 3-4 weeks already. I told him next year I'm going to remember to get ahead of the holiday season and clean the carpets in October. I usually do a minimum of twice a year, assuming no pet accidents. I forgot to mention that if you are a repeat customer, he does offer discounts such as this last time, I got $10 off.
Response from Carolina Carpet Solutions
"Thank you for the review!"
Peggy F.
Oct 2016
He did a great job.
TROY T.
Sep 2016
We have been using Matt since finding him on Angies List 3 years ago. Our family has 3 kids under 12 and 2 dogs so we have our fair share of spills, dirty shoes and so so one. They have a convenient website to book your appointment on and you get a friendly email a day or two out to remind you of your appointment. He does a extraordinary job and leave our carpets looking good and smelling fresh. You won't be disappointed
Response from Carolina Carpet Solutions
"Thank you for the review!"
JANNETH M.
Aug 2016
Matt was very professional, thorough and my carpet not only smells wonderful, it looks NEW! I would highly recommend him and use his services in the future.
Response from Carolina Carpet Solutions
"Thank you for the review!"
DARLENE E.
Jul 2016
Appointment scheduling and confirmation online was very convenient. Provider was on time and spent a lot of time cleaning carpets with fresh citrus scent. Carpets look fantastic! This will be my go to company to get carpets cleaned from now on!
Response from Carolina Carpet Solutions
"Thank you for the review!"
Jennifer S.
Jun 2016
This is the second time I have used Carolina Carpet Solutions. Matt does such a good job and he is so professional. He uses plastic covers on the corners of the walls so that the hoses have no chance of scraping against walls as he works. Even the toughest stains are removed. I would recommend him to friends and neighbors and will use CCS every time I need my carpets professionally cleaned.
Response from Carolina Carpet Solutions
"Thank you for the review!"
Courtney S.
Jun 2016
Matt was very professional and did AWESOME work! He was timely and pretty quick as well!!! I will definitely use him again!!! THANK YOU!! ??
Response from Carolina Carpet Solutions
"Thank you for the review!"
Licensing
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FAQ
Carolina Carpet Solutions is currently rated 5.0 overall out of 5.
Carolina Carpet Solutions accepts the following forms of payment: CreditCard
Yes, Carolina Carpet Solutions offers free project estimates.
No, Carolina Carpet Solutions does not offer eco-friendly accreditations.
No, Carolina Carpet Solutions does not offer a senior discount.
No, Carolina Carpet Solutions does not offer emergency services.
No, Carolina Carpet Solutions does not offer warranties.