Cardinal Camera

Photography, Camera Repair, Graphic Design,

About us

Traditional style camera store. Seven employees with a total of over 150 years of experience in the photo industry. Whether it is equipment, printing services, or education, we have Charlotte's most experienced staff waiting to serve you. Family owned since 1937, Cardinal Camera is Charlotte's premier camera store.

Business highlights

88 years of trusted experience

Services we offer

Cardinal Camera offers all traditional photographic printing services in addition to a litany of digital such as metal prints, unique gifting and marketing items, books and calendars. We produce marketing pieces like printed window treatments, photographic vinyl banners and other products for business, reunions or families. We carry a full line of photographic hardware from professional to entry level. Used and rental items are also available. Join us for a class or photographic trip.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.16 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.6
value
4.9
professionalism
4.6
responsiveness
4.4
punctuality
4.6
Showing 1-6 of 6 reviews

LeVan M.
05/2017
1.0
camera repair
  + -1 more
We dropped it off and were told that a repair technician would be arriving the following day from Atlanta - we were in luck! We called and NEVER heard back. Even went by and were told it would take longer. My daughter returned to Africa without her camera. I waited another week and went by. I was given my camera - unrepaired - and told that the technician had said both the lens and the camera body had to be sent directly to Nikon. They had the camera the entire time! Worse thing about it - no apology. Just a "yeah well sorry."
Description of Work: camera repair

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


LeVan M.
05/2017
1.0
camera repair
  + -1 more
We brought the camera to the store, and were told someone from their Atlanta service repair office would be there the following day - lucky right? No. We kept checking back and calling. We were told they were waiting for a part to come in. Continued to check back. When I went in a month later, they handed me the camera - "no charge." What?! Their diagnosis was that the memory card wasn't the required 8 cb size. That actually wasn't the problem - we had tried about 4 different cards hoping that the "error" message was linked to a card problem. The card that was in the camera wasn't the original 8 card. Also, what happened to the "waiting for a part" to come in? The lens was also having difficulties, so I reminded them that we had brought it in for that as well. "You have to send it to that company. We don't repair those here." What?! You've had my camera for a month and never mentioned that when we called or when we came by, much less when we dropped it off?! Their location is convenient but I would NEVER go there.
Description of Work: Camera had "error" message no matter what memory card we put in it or what we attempted. "OKAY" button wasn't working. And lens was failing to fully extend when focusing.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Arthur L.
05/2016
1.0
photographers
  + -1 more
unknown
Rating CategoryRating out of 5

Susan S.
05/2014
5.0
photographers, camera repair
  + 0 more
unknown
Description of Work: I had a problem with my camera that the manager was able to advise me on. Unfortunately, repairs from the manufacturer will cost half of what I paid for the camera. Obviously I need to buy a new one, but I need a while to decide which way to go.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Gina A.
03/2014
5.0
photographers
  + -1 more
The photo restoration was outstanding!! It looks as if it's been protected in a museum for years, but the original was very worn on the edges, with scratches and stains and missing corners. I can finally see ancestors in my family for the first time in my life due to their ability to produce images from very old negatives from the 1940s and 1950s. I didn't want to send these negatives or the photo card off to anyone, so I am pleased that Cardinal Camera offers these services on site with such a quick turn around time.
Description of Work: They produced digital images and some prints of very old negatives from the 1940s and 1950s for me. They also did a beautiful job restoring a photo card from 1910 for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

DAVID A.
04/2013
5.0
camera repair, photographers
  + 0 more
They have been very helpful whenever I went into the store. They have showed me how to take pictures off my Ipad and transfer the images to their printers. If you purchase a camera from them they will let you take the classes for free
Description of Work: I had some reprints done at Cardinal Camera a few weeks ago and I also have taken photography classes there

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3351 Pineville Matthews Rd # 100, Charlotte, NC 28226

    cardinalcamera.com

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Photography,
    Camera Repair,
    Graphic Design,
    Signs

    FAQ

    Cardinal Camera is currently rated 4.1 overall out of 5.

    Sunday: 12:00 PM - 6:00 PM

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 8:00 PM

    Cardinal Camera accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Cardinal Camera does not offer free project estimates.
    Yes, Cardinal Camera offers eco-friendly accreditations.
    No, Cardinal Camera does not offer a senior discount.
    No, Cardinal Camera does not offer emergency services.
    No, Cardinal Camera does not offer warranties.
    Cardinal Camera offers the following services: Cardinal Camera offers all traditional photographic printing services in addition to a litany of digital such as metal prints, unique gifting and marketing items, books and calendars. We produce marketing pieces like printed window treatments, photographic vinyl banners and other products for business, reunions or families. We carry a full line of photographic hardware from professional to entry level. Used and rental items are also available. Join us for a class or photographic trip.

    Contact information

    3351 Pineville Matthews Rd # 100, Charlotte, NC 28226

    cardinalcamera.com

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM