Best American Movers

Do not hire this company. They give you a low quote to get your business and, later, they increase the quote egregiously.

The relocation company's dedication to customer satisfaction impressed me greatly. They went above and above to ensure that each and every one of my belongings was treated with care and made it to my new house in excellent condition.

Austin and his staff shifted all of our belongings carefully packed and labeled loaded unloaded and placed into the accurate position in the rooms. Wonderful guys.

BEWARE! We submitted a claim to compensate for the loss of a moving box never found by this moving company. That was the July 2 submission of all final documents for the claim and the company handling the claim advised it could take up to 45 days to receive a check in compensation. It is been over 45 days, now. So, not only does this moving company lose things, but it also wont compensates for losses! Never, Never use this company! They were expensive in the first place, secondly, they moved our household goods to a holding place in Florida, then when they did finally show up with our household goods they wanted more money before they would unload and gave us little time to react! NOT A GOOD MOVING COMPANY! BEWARE!

Terrible company. Donâ t use them. Unless you want items to come damaged and late. They have tons of hidden fees. They also didnâ t deliver hundreds of dollars or items that are now lost in the move.

quick service, efficient

Customer service was fine, but they did not follow through with delivery time, many things were dropped. our Big Green Egg was pushed into the elevator- tipped over - broken and they tried to hide it. I had to clean up the mess. After shown , they did apologize. I feel that when I am finally able to unpack ( things will be in storage for 6 months) most things will most likely be broken. The boys were diverted from our move, things were obviously just thrown into another truck with very little regard to us. The price was doubled after loading - we were obviously duped.

Lack of transparency and a dysfunctional company overshadowed the great work of the packers and movers. During the sales cycle, I communicated three requirements that were important to me. 1) I needed my sons belongings delivered by 2/20th (pick up date was flexible) 2) I did not want to be hit with hidden charges and 3) I needed a single contact for all communications and escalations. I was assured that Best America will exceed my expectations in all three of these requirements. The deceit started well before our belongings were even picked up. There was obviously no intention to deliver our goods within three days (as projected). The truck was already planning on driving in the opposite direction to store my son apartment contents in a Sacramento warehouse, where is sat for 28 days before it was delivered. The cost rose over 40% due to charges that were not transparently discussed and the salesman washed his hands of all responsibility after the goods were picked up on February 18th. No one at their company could explain why there was a delay or even where the contents of my sons apartment were. No one had any empathy that my son had to live out of a suitcase for a month and no one felt any urgency to escalate within their organization to help the customer. I do not blame the salesperson or dispatch or scheduling, I blame their leadership that obviously feels ok with leaving their customers in the dark with empty promises stating daily that ?tomorrow should be the day?. Someone in their organization knew what was going on. I would have been disappointed, but ok if they just came clean with me. Deep in the contract it does say that they are only in breach if 30 days pass, but any reasonable person would understand that it should never take that long to deliver a one bedroom apartment 500 miles. I also take responsibility for assuming that vetted their vendors. Now I know that verified, does not mean ?recommended?. If I read their reviews and reviewed the BBB, I would have never chose this company. All this being said, the movers on both ends did a great job and was efficient in their work. It is a shame they they have to represent a company that does not think much of their customers or their employees. My heart also went out to them when they pleaded for a tip, stating they did not get paid much.

Said they would be there at 9 showed up at 11. Worked till 9 at night Returned to Charlotte unloaded truck and reloaded it. Do not understand why.

I moved from Chicago, IL to Hollywood, FL Guys were great, price was fair, delivery on time. I understand they do local also and will hire them again, when I need to move locally.

Fantastic job, guys!! Thanks for making our move super easy. Three people moved us into our new house, and they carefully packed and unpacked our things. They were on time and super quick. They carefully handled all the fragile stuff. Besides, they offered us a great quote. We recommend Best American Movers.

Not only did they show up a day late they showed up at 3PM the day before my closing with a truck that was to small. They could not finish in time and came back at 2pm the day of my closing. Their packing was absolutely atrocious. Heavy office safe Went missing. Lots of damage. After 2nd truck was loaded price went up by $9200. Forget the claims procedure. It's designed to frustrate you from filing a claim. Message me and I can provide you with the 5 price increase invoices, 600 pics of partially filled boxes which increases the cf count and cost, damaged items, packing that is hard to believe without seeing the pics. Don't just walk away from Best American Movers, RUN RUN RUN. When you check reviews list by lowest first and see the pattern. YOU HAVE BEEN. WARNED.

Best American Movers is an excellent company in town I had them to my wrap up my family home which is a 5 bed house on the countryside. They have amazing cargo fleet with a very efficient and hardworking and dedicated team members. They did the job very well. I collected a lot of quotations and they were the lowest and had the best profile among all the competitors. I am really happy to be served by them.

The crew was professional, courteous, and polite. The cost was reasonable, and the customer service team quickly responded to my questions. Scheduling the move was fast and efficient. I am happy to work with these guys, and I will happily work with them again!

Have used Best American Movers four times now and am delighted to report that yet again, all went well. Highly recommended from my side! Good, helpful & prompt service.

The rates were apparent, and on the day of the move, when there was a chance of rain, they were more than willing to move the date/time to ensure that I was comfortable. It did not rain, though, and we proceeded with the move. Great work of packing everything and hardworking guys with an excellent attitude. Thanks for everything, I will use them again without hesitation.

The whole moving team, especially the Best American Movers team lead, was great. He was very responsive and informative. The Best American Movers were all very experienced, the way they worked. There were no glitches anywhere. When they delivered everything, I was amazed to see none of my valuables were damaged. I am sure that I am always going to book them.

I moved from a two-story house in MI, and all my belongings were carefully wrapped in blankets for protection. They made a stopover at storage to pick up more stuff and ended in LA, where I now live. The whole move only took about 4 or 5 hours, faster. Pricing was fair, and there was no damage. I would definitely use Best American Movers again!!!

Everything was super easy. The guys arrived on time and were great. Highly organized and efficient. Wrapped up everything perfectly. Would highly recommend using them.

I had the best moving services so far. Best American Movers is so convenient. They were quick to quote and easy to book. On moving day, they called when they were on their way and showed up right on time. My apartment has a parking garage where the truck would not fit. The movers were flexible as to where they could park. They actually parked in a parking lot next to my building on my suggestion. While 1 mover was parking, the other two started piling and wrapping things. There was no wasted time. They packed up the truck very quickly and unpacked even quicker. The movers were great to talk with and very easy to work with. I am a single girl and I felt very comfortable with the guys. All and all a great experience!

I hate moving, but these guys made it enjoyable and damn fast. Really cool crew, good feeling from them. The amazing three guys showed up and did a great job. They were on time, called 30 minutes before. They were efficient and careful. I would definitely use the Best American Movers again!!!

Matthew is really a friendly and cooperative guy. He did reduce the rate $ and also came on time as promised. He and his crew were excellent and very fast in doing the work. They packed most of the things and moved carefully as I asked. It was a good experience. Good luck with your business. Keep doing the good work!!!

I have nothing but positive things to say about this company! From the get-go, when we got the quote from Robert and got a few questions answered, these guys to where they moved our huge five-bedroom home over two days. It was done with meticulous planning and precision. I had fun working with these guys and would go back and hire them anytime. Give these guys a try and, you will not be disappointed.

The movers dismantled things nicely on arrival. The movers were super friendly. If you want to have a great moving experience, definitely go with simple moving! We will definitely be using these amazing guys again the next time we move.

They are very professional and as hard-working as they can possibly be. It was a long day, and they never seemed to get tired. They moved the contents of a four-bedroom home (2100 sqft) to our new house without a scratch on anything. It wasn't inexpensive, but we had a LOT of stuff. Everything went to the room designated on the boxes, so unpacking was relatively easy for my husband and me. Impressive owner-operated business with a bias toward customer service that is truly rare.