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Benjamin Franklin Plumbing Charlotte

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,

About us

Benjamin Franklin Plumbing in Charlotte provides on time high quality plumbing services at an affordable price. You will never pay extra for emergency service. Contact us for all of your Charlotte plumbing needs from your leaky faucet to installing your new energy efficient tank less water heater today! Additional DBAs - Ben Franklin One Hour Plumbing, Dan King Plumbing, Heating & Air Conditioning, One Hour Air Conditioning & Heating. Additional contact names - Mike Fowler, Paul Stefano & Travis Hill. Additional phone numbers - (980) 318-5560, (704) 361-6393, (704) 363-6987 & (704) 844-1358. Additional website - www.benfranklinplumbingcharlotte.com.

Business highlights

Emergency services offered
54 years of experience

Services we offer

Bathroom Faucet, Clean Out, Drains, Drinking Water Device, Flush Valve, Garbage Disposal, General Plumbing Services - Water Heater, Hose, Hot Water Circulating Pump, Instant Hot Water Dispenser, Kitchen Faucet, Kitchen Sink, Lavatory, Leak, Outdoor Hose Bib & Vent Stack., Septic Tanks, Toilet, Valves, Washer Replacement Hoses

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.289 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
9%
3
11%
2
6%
1
7%
Showing 1-25 of 89 reviews
Barbara S.
Jan 2025
5.0
Yes, I recommend this pro
$77
Mike England of Benjamin Franklin was an exceptional professional person that came to my home to do some work! I could not have asked for a nicer and very much educated on what he was doing! I highly recommend him you could not find better!! Barbara Shaffer Miller

Cheryl D.
Jul 2024
5.0
Yes, I recommend this pro
$750
I had a leak in the crawlspace coming from the primary bath area. Tony from Benjamin Franklin didn’t give up trying to find the source of the leak. He determined the uniqueness of the situation and the supplies needed for the repair. The repair was completed correctly and Tony wiped down the whole area where he worked putting the bathroom back to its original condition. Tony was great!

Larry B.
Jan 2023
1.0
$2,200
Two and a half hours after our scheduled appointment, I call their office. I spoke to someone named Dawn who put me hold to call the plumber. While on hold, I repeatedly heard a message about their on time guarantee so I asked Dawn about when she came back on the line. After pulling up my account and verifying my appointment, she asked if my appointment was for a specific time? That was insulting. Then she said a manager named Shawn was going to call me. He didn't. The sales person who scheduled my appointment called me and tried to smooth thing over. Unless he was able to make it worth the time that I wasted sitting in a house without water all day, I needed to speak a manager. Shawn eventually called me and gave me a lame excuse as to why his plumber was late. If he said the plumber was taking care of his last client and left it at that, I would have understood. He told me that the plumber, who called me because his GPS couldn't find my address, put in my address and it took him to the other side of town. I've owned this house for nearly 20 years. I have never heard such nonsense. Save yourself a headache. Find another plumber. I've attached two screenshots showing the one option they give you to leave a bad comment on their work and the five or six options they give you to leave a good comment. That should let you know everything you need to know about this company.

Laura B.
Jan 2023
5.0
Yes, I recommend this pro
The technician, Derek, was professional and addressed several issues with professionalism and made each issue right. I would recommend Benjamin Franklin.

Kristin S.
Nov 2022
5.0
Yes, I recommend this pro
Great! Dajan was very professional and responsive to the call.

Paul F.
Nov 2022
5.0
Yes, I recommend this pro
Good. Jordan is very cooperative and pleasant to work with. He’s patient and made sure that I was satisfied, just as he did when he was here previously.

Paul F.
Oct 2022
5.0
Yes, I recommend this pro
Well. Dave was prompt and worked with me on formulating a plan to restore water in 1-3 days. I had impression from office that work could be done todays

Terri S.
Sep 2022
5.0
Yes, I recommend this pro
$250
They got here within an hour of us discovering the leak. Jason shut off the water to the water heater and drained it.

Chirley G.
Nov 2021
5.0
Yes, I recommend this pro
$450
Service was accurate and quick, technician was professional and explained what required , price quoted was what we paid.

K Y.
Nov 2021
5.0
Yes, I recommend this pro
$875
Bill did a GREAT job. Will definitely call and request him if we have further plumbing issues.

Bob B.
Sep 2021
5.0
Yes, I recommend this pro
$166
RB Hauchum knows his plumbing !!!!!*****

William P.
Aug 2021
5.0
Yes, I recommend this pro
$325
Mike did a great job. I would definitely use him again. 325.00

Barbara J.
May 2021
4.0
$700
Did a good job, but the price of the service way to high.

Kim D.
May 2021
5.0
Yes, I recommend this pro
$3,000
Very respectful and knowledgeable. Even when project did not go as planned.

JACK B.
Apr 2021
5.0
Yes, I recommend this pro
Jack Charretzz did a great job. Would hire again.

Greg M.
Mar 2021
5.0
Yes, I recommend this pro
$525
Quick, used a camera to verify. I thought a little pricey given they provide no warranty. No conclusion since no roots or blockage material was returned from the bit and then no evidence was visible on the camera. Still, give them an A for responsiveness ... I had called another well-advertised service (they are local as well) and they could not get here until next day but glad I called Benjamin Franklin plumbing.

Byron T.
Jan 2021
5.0
Yes, I recommend this pro
On time and results as expected.

James H.
Nov 2020
5.0
Yes, I recommend this pro
$230
Great job, Mike Fisher did a excellent and professional Job. Would use him again if the need should arise.

Kysha H.
Nov 2020
5.0
Yes, I recommend this pro
$253
It went great! Travis, understood the problem, did a great job explaining what needed to be done, and fixed the problem in about 20 minutes!

Ralph C.
Oct 2020
5.0
Yes, I recommend this pro
It was a tight space very satisfied

Dan E.
Aug 2020
5.0
Yes, I recommend this pro
Russ did a good job to make sure we were happy with the installation.

Alice W.
Jul 2020
5.0
Yes, I recommend this pro
Adam Wahl was excellent. He was professional and detailed out the problems and remedies for pipe replacement with alternatives in scheduling and layouts also provided to best meet our schedule and budgeting needs.

Marian T.
Jul 2020
5.0
Yes, I recommend this pro
He recommended a new hot water heater but I don’t have $3300. Because of the COVID-19 my work has been part time..great job though

Vee S.
May 2020
5.0
Yes, I recommend this pro
Mike Fisher was EXCELLENT! He was on time and explained the issue thoroughly as he was working. He answered all of my questions! I would highly recommend Mike to anyone needing plumbing services!!

Alex V.
Mar 2020
5.0
Yes, I recommend this pro
Great service, Ismail’s on time, work performed exceeds expectations.
Showing 1-25 of 89

Licensing

State Contractor License Requirements

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FAQ

Benjamin Franklin Plumbing Charlotte is currently rated 4.2 overall out of 5.

Benjamin Franklin Plumbing Charlotte accepts the following forms of payment: CreditCard

No, Benjamin Franklin Plumbing Charlotte does not offer free project estimates.

No, Benjamin Franklin Plumbing Charlotte does not offer eco-friendly accreditations.

No, Benjamin Franklin Plumbing Charlotte does not offer a senior discount.

Yes, Benjamin Franklin Plumbing Charlotte offers emergency services.

No, Benjamin Franklin Plumbing Charlotte does not offer warranties.