Archadeck of Charlotte
About us
We pride ourselves on quality materials and workmanship with great customer service and we back up our work! We boast more references and satisfied customers by far more than anyone in the Carolinas! We have an updated showroom for our customers to get design ideas and make material selections. We have 2 licensed General Contractor’s on staff and perform the entire outdoor living space construction. 21 employees. Uses subs. Cost is determined by the job. Additional DBAs - Archadeck, Kent's Backyard Vision Inc, The Backyard Company by Archadeck.
Business highlights
Services we offer
& retaining walls., & sunrooms. Cleaning & treating, Custom designed decks, awnings, fire pits, gazebos, outdoor fireplaces, outdoor kitchens, paver patios, pergolas, screened porches
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
70% | ||
8% | ||
10% | ||
6% | ||
7% |
"Thank you for the kind words, [Member Name Removed]."
"Unfortunately, natural disasters like Hurricane Florence can bring as much fraud to the Carolinas as it can rain. This client of ours had an unfortunate roof leak after the hurricane and 1 year after we had completed his porch project. Since the leak was fairly close to where the porch tied into the house, the homeowner assumed the leak was related to the porch. As a free service, we sent out crews to this house on 3 separate occasions to do water testing. We tested many areas of the roof with constant water for an extended period of time and could not reproduce the leaking. Just before our guys left they noticed a large hole in the mortar of the existing brick right above the leak. We put water into this hole and it started leaking into the house immediately. It was obvious where the leak was coming from, and we reported our findings to the homeowners. Unsatisfied with the result, this client went on every website he could find to bad mouth our reputation in hopes we would pay for the damage caused by the hole in his brick, something that objectively had nothing to do with Archadeck. Shortly after posting these negative reviews he offered to remove them if we would pay him "roughly $4-5k." There's always the other side of the story, and we hope you'll hear ours. If there was a legitimate issue and we were at fault, we would be paying for the repair without question. We are by no means a flawless company, but we back up our work every. single. time. Since I am unable to post pictures as a part of this response, I have created a website to show our findings: [Information Removed]"
Licensing
State Contractor License Requirements
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