AMERICAN DRY CLEANERS & LAUNDRY
About us
American Dry Cleaners has the distinction of being Charlotte's oldest operating dry cleaners. It dates back to November 1921 and was called American Dry Cleaning Co. It was originally located at 1406 South Tryon Street and by 1926 had opened a branch location at 323 E. Trade Street. Its original slogan was "Particular Work for Particular People." Later in 1927, the business was consolidated and moved to East Morehead Street. In 1982, another branch store was opened at 1806 North Graham Street and was known as American Dry Cleaners. Finally in January 1984, this became the main and only location when the Morehead store had to be moved in order to make way for the new I-277 and South Blvd. interchange. This dry cleaner has seen many changes over the years including 5 different owners, starting with H.E Deal, H.E. Deal Jr., David Allen, Kenneth Hill and currently Larry Hill. One thing that has never changed is the commitment to providing expert dry cleaning and pressing with attention to detail to it's many customers, some of which are 2nd and 3rd generation. Many of them look forward to the weekly uplifting sayings in our Charlotte Observer ad. Our Customer Service Representatives know many of our customers by name and have provided superior service by being knowledgeable, prompt and friendly, continuing a long standing tradition.
Business highlights
Services we offer
Alterations, Dry & Fold, Dry Cleaning, Flat Work, Household Items, Laundry, Leather & Suede, Pressed Sheets & Tablecloths, Purse Cleaning, Rugs, Shoe Cleaning, Wash
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 0% | ||
| 7% | ||
| 3% | ||
| 0% |
1 - Electronic system that tracks me by my phone number
2 - Each article of clothing is recorded in my record, including the brand
3 - I don't have to fill out my own tickets (like I have to at another local cleaner)
4 - I don't have to do the math for the person ringing me up (like I have to at another local dry cleaner)
5 - I can use credit/debit cards (UNLIKE my other local cleaner)
6 - They are friendly (unlike my other local cleaner)
7 - They fix buttons broken during the cleaning process (unlike any cleaner I have seen)
8 - They recycle my used hangers
These things may not sound like a big deal, and there may be others in town that do it, but around my neighborhood - this is the only spot I have found.
ago. One of the things I was most concerned about was finding a new dry
cleaner. I found one when I first arrived and they were fine, but I
switched when there was an incident. I then moved all of our dry
cleaning to American Dry Cleaners on Graham St. It was the best move we
ever made.
Not only did we not have one single misfire in 1+
years there, but the customer service is off the charts. THE ENTIRE TEAM
IS AMAZING. I want to give a special hello to Miss. Sharon and Hannah
as they were often the ones to take care of us. If you accidentally
submit a piece of leather or suede they call you and inform you of the
special process required (and pricing).
We just moved out of town and I already this place. Where we are living now does not have their level of service.
This
place is more than a dry cleaners, they take pride in their work and
take care of you. Remember to get on their email mailing list for
special coupons and also to check their website for offers. There is
always a special going on.
Regards,
Brandon
This was a wonderful experience, and I would recommend them HIGHLY!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.