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AMERICAN DRY CLEANERS & LAUNDRY

Founded 1921 • With Angi since October 1998

4.7

(31) Verified Reviews

Service Categories

Description

American Dry Cleaners has the distinction of being Charlotte's oldest operating dry cleaners. It dates back to November 1921 and was called American Dry Cleaning Co. It was originally located at 1406 South Tryon Street and by 1926 had opened a branch location at 323 E. Trade Street. Its original slogan was "Particular Work for Particular People." Later in 1927, the business was consolidated and moved to East Morehead Street. In 1982, another branch store was opened at 1806 North Graham Street and was known as American Dry Cleaners. Finally in January 1984, this became the main and only location when the Morehead store had to be moved in order to make way for the new I-277 and South Blvd. interchange. This dry cleaner has seen many changes over the years including 5 different owners, starting with H.E Deal, H.E. Deal Jr., David Allen, Kenneth Hill and currently Larry Hill. One thing that has never changed is the commitment to providing expert dry cleaning and pressing with attention to detail to it's many customers, some of which are 2nd and 3rd generation. Many of them look forward to the weekly uplifting sayings in our Charlotte Observer ad. Our Customer Service Representatives know many of our customers by name and have provided superior service by being knowledgeable, prompt and friendly, continuing a long standing tradition....

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Verified Reviews

A few reviews for this pro…

5.0

06/14/2018

They are always prompt with times and date of when your clothes will be ready, even same day. They are always polite and friendly. A pleasure doing business with these folks.

DESCRIPTION OF WORK
dry cleaning

CATEGORY dry cleaning

5.0

04/16/2014

I was very happy with their services! Sylvia did alterations for me and was excellent!

DESCRIPTION OF WORK
I used them for dry cleaning and alterations.

CATEGORY dry cleaning,alterations

1.0

04/14/2014

We have been looking for long-term laundry wash and fold services. After reading the great reviews and having a good phone conversation with them, I took a load of laundry to drop off. Due to the large amount I had, I entered the business and explained that I was new and wasn't sure the best way to bring in all of the laundry. I was told to bring it all in and then they would assist me (help bring...

DESCRIPTION OF WORK
Laundry Services

CATEGORY dry cleaning

SERVICE PROVIDER RESPONSE

As the owner, I apologize for your experience at American Cleaners. I reviewed the video tape during the time of your visit and was able to identify some customer service issues that we need to improve upon. I spoke to my Counter Staff and implemented changes that will prevent such instances in the future. I value your feedback and thank you for bringing this to my attention. My hope is that you w...
5.0

11/15/2013

I did not know how much I hated other dry cleaners in my area..  Until I went here.  Some of the things I love: 1 - Electronic system that tracks me by my phone number 2 - Each article of clothing is recorded in my record, including the brand 3 - I don't have to fill out my own tickets (like I have to at another local cleaner) 4 - I don't have to do the math for the person ringing me up (like I ha...

DESCRIPTION OF WORK
I switched and now use American Dry Cleaning exclusively for my shirts, suits, and my wife's clothes.

CATEGORY dry cleaning

5.0

10/17/2013

They did a great job. It was ready when promised and the price was good. I've have since taken in my duvee cover and will continue to use them in the future.

DESCRIPTION OF WORK
I use them for dry cleaning of a dust ruffle of my bed.

CATEGORY dry cleaning

Services Offered

Dry Cleaning, Laundry, Flat Work, Pressed Sheets & Tablecloths, Household Items, Wash, Dry & Fold, Leather & Suede, Purse Cleaning, Alterations, Shoe Cleaning, Rugs

Services Not Offered

RE-WEAVING.

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, PayPal, Discover
Senior Discount
NO
Emergency Service
No
Warranties
No