Allison Fence Co Inc

Looks great. Minor problem corrected.

Mark and Lee were very cordial. Mark orchestrated the creation of a new gate on site. It looks great! Since we had done similar repairs in the past, I was interested in the "why's" in their method of replacing the posts. Mark was patient and explained how cement should not be poured to the ground level as that encourages future rotting of the post since there is no where for rain to run off.

unknown

Allison Fence did a good job installing a gate to our house. However, recently the battery died and we went to put new batteries in but it called for a master pin for us to use the keypad. They did not give us a master pin when they installed the gate. My wife and I have called at least 7 times now trying to get the pin and have not gotten a response. We have left  messages for Melinda on her cell phone and in the office (and with the receptionist) and we have yet to get a phone call or email acknowledging that we have a problem. I asked if someone else could help us and apparently there is no one else in the company that can help. My wife and I have been as patient and professional as we know how to be...This is frustrating because we have to leave our gate open, which presents a possible security issue. I never write reviews/feedback from services performed, but my experience has been so terrible that I feel obligated to warn other potential customers. I would not recommend using Allison Fence if you want any type of customer service.

unknown

The company was quick to respond and provided regular updates both on their quote and work.  The work was completed quickly for a fair price. The work is well-done and the finished product looks fantastic. I highly recommend this company!

They were fine. The pricing was fair and they're very professional. They responded quickly to giving a price. They did a good job and I was satisfied with them. I would use the again.

Allison came when they said they would and began work immediately. There was an on-site supervisor and two workers. The fence posts were perfectly spaced and vertical. The fence was perfectly straight. They left the site completely clean

The company representative quickly responded to my quote request and came out the next day. There price was lower than other quotes I had received. The work was performed about 3 weeks later and the quality was good. The contractor came on time and kept me informed of their schedule completion. Everything was cleaned up when they finished.

From start to finish, everyone was responsive and professional. We had an estimate within a day, and then had to wait 3-4 weeks for gate and fencing material to come in. Once the fencing had arrived at Allison, they arranged installation. Installation took only a few hours, and then made sure that we were happy with the work before they left. Paid for half of the job up front, and then the balance was collected a few days after installation.

unknown

This was the only job that I have EVER had done that went without a hitch. From the very beginning this company provided the upmost professional work. The fence was exactly what I wanted and looks absolutely beautiful. The men who installed the fence went out of their way to make sure that it was right. I really appreciated their hard work and have not regretted any part of this experience.

I had an excellent experience with this company.

Excellent experience working with them. I feel good about the price I paid after all is done.

The fencing company was very efficient and did the job quickly. Their work was satisfactory and the fence is leveled. They were thinking about making adjustments to satisfy the building inspector.

Great Job! First of all Richard was the only one of the several company reps. who understood the design and some of the specifics of what I wanted. Secondly, I was really nervous about this, as the largest section of the fence had to be installed between mature shrubbery and my neighbors chain link fence. The two guys who did the work were so careful and just gently pruned the shrubs and moved in and out of them with such care, that you cannot tell they were ever there. The finished product is exactly what I wanted. Highly recommended!

The fence now looks good, the part that they did, but I will never work with this company again. My salesman, Jamie Craft used to be with Craft Custom fence and I guess he was bought by Allison Sunbelt because when I called the number after I had hired Jamie a woman answered Allison Sunbelt. Jamie told me no more than a month and my project would be completed, took my deposit, got brick guys in here to start the brickwork and then disappeared! After a lot of calling I got a message saying to call Terry, the actual fence supervisor about timing and he said my job was still 3-4 weeks out and behind 4 others. I was outraged because I had renovations starting and needed this done so the new driveway could be poured on time. Terry was super helpful and came out to get me started when I told him the situation and when he got here he said they had measured wrong and built the brick walls to close together. Long and short, it looks good but it cost way too much and no professionalism.

Very happy with the outcome.

I would never recommend this company to anyone, and it is nauseating to know that they would treat a customer this way. Even after they've given us a written, signed letter of support, they stab us in the back. I would strongly advise Angie's List members to beware of this company because their integrity is questionable at best.

We originally thought we needed to replace our entire backyard fence. However, when Richard came out and checked our fencing he said the existing split rail portion was in good shape as it was locust wood and not pine. He said only selected rails and posts needed to be replaced. It was great to get someone that honest these days. We did need to replace the split rail gate as it was falling apart and we knew that. And we had already decided to replace the falling down picket portions with new aluminum picket style fencing. Once they had the parts, they scheduled and came out very promptly. The work was done quickly and professionally. They took extra care not to break my neighbor's invisible fence wire(which was just lying on the ground). Very good job.

Work was done properly but it took me three phone calls including an irate call before the work was perfomed.

The estimate was done at the time promised, the fence was installed when promised. They were very professional and the best price. I would definitely use them again.

WORK WAS PERFORMED IN A TIMELY MANNER AND WAS CORRECTLY PERFORMED THE FIRST TIME. I WOULD USE SUNBELT-ALLISON FOR FUTURE GATE/OPERATOR REPAIRS.

EXCELLENT.

WHILE IT TOOK SEVERAL WEEKS TO GET AROUND TO THIS PROJECT, I MUST ADMIT THAT THE WORK WAS DONE EFFICIENTLY, AND WITH AS LITTLE DISTURBANCE TO MY YARD AND FLOWER BEDS AS POSSIBLE.