About us
We have National CSIA Credentials and keep up to date with trade trends to increase the quality of our service. We are members of professional trade organizations such as CSIA (Chimney Sweep Institute of America), NC and SC Chimney Sweep Association and the BBB of Charlotte in good standing with an A+ rating. We have been in business since 1983 and put customer satisfaction as our primary concern. We expect payment due at the time of service unless other arrangements have been agreed upon in writing by both parties (emails are an accpetable form).
Business highlights
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
42 years of experience
Services we offer
Inspection Chimney Flues, Sweeping, Chimney repair, Chimney Relining, Chimney Cap Installation, Gutter Cleaning, Dryer Vent Cleaning
Services we don't offer
Replace prefabricated systems.
Amenities
Emergency Services
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 38
Assorted photos uploaded by All Out Chimney Sweep LLC
Reviews
4.962 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 3% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 62 reviews
Ashley M.
Sep 2024
Chimney Sweeping
Working with All Out Chimney has been an amazing experience for me - I will be a lifelong customer! My initial reach out to them was to find a second opinion about some work that needed to be done. I had been told by the guy from Owens Chimney Systems when he came to do a routine chimney sweep that my chimney was dangerous, unusable and estimated that I needed $15,000 of work to make it safe. OMG! I freaked out! I love building fires, but I do not have that kind of money. When I reached out to All Out Chimney for a second opinion, I learned SO MUCH from the very knowledgeable Jamie in her email that described the process of cleaning out the creosote buildup, assuring me that there would be no way to know if I needed further work until that part was completed. Even if I needed the work the other company suggested, their estimate came in lower by thousands of dollars. As it turns out, Jarrell (awesome!) came to do a new inspection, did the initial creosote cleanout and some repairs to the top of my chimney and back wall of my fireplace and then concluded that I had a safe chimney and did not, in fact, need any of the more pricey options - settling it all out for less than $4,500. for the knowledge and expertise (and NOT using scare tactics!!), I will be a lifelong customer of All Out Chimney Sweep and I recommend that you try them out and see for yourself. High regards!! 5-star - much respect. Thank you so much for what you have done, Ashley McGee
Response from All Out Chimney Sweep LLC
"Thank you so much for your wonderful words! It means so much to us that you felt informed and heard in your concerns. We take great pride in educating our customers about their systems and providing them the tools to make informed decisions. We are so happy to have you be a part of the All Out Chimney Sweep family."
Kathleen N.
Dec 2020
Dryer Vent Cleaning
Courteous, called whenever they had an opening to fit their schedule.
Corine A.
Aug 2020
Chimney Sweeping
The chimney sweep went well. I was told that the reps were to wear gloves, masks and shoe covers but they arrived with none of the above. Beth was very helpful and was able to send invoice directly to the homeowner.
Response from All Out Chimney Sweep LLC
"I am so sorry that our employees did not wear the protective gear that we use. I abbe spoken to the employees about this. I appreciate you letting me know so that I could take corrective action. We appreciate your business."
Cee C.
Jul 2020
Chimney Sweeping, Chimney Cap Service
Beth, the Owner was very understanding and compassionate. As my needs for service had to be put off for a month due to having to wait until raccoons were trapped and removed. I thank the Owner for helping me through this crisis by her encouraging words and not charging for services. The cleaning was thorough and the Cap was put on timely The two young men were friendly and professional. A debt of gratitude to this company for sure?
Response from All Out Chimney Sweep LLC
"Thank you so much for the lovely note that you sent me. The Lord has blessed our lives and may He continue to bless you. Peace be with you. Beth"
Amy W.
Jul 2019
Chimney Sweeping, Dryer Vent Cleaning
It was great. The guys were punctual and professional. We have two dryers and one he said wasn’t worth cleaning because the vent area was so short. He could’ve easily charged us but didn’t. I will definitely hire them again!
Response from All Out Chimney Sweep LLC
"I am so glad that we are able to meet your needs. We always appreciate referrals from customers to their friends."
Richard K.
Oct 2018
Chimney Repair
I waited until the last hurricane before reviewing, and no leaks were noticed. My conclusion: it went well.
Response from All Out Chimney Sweep LLC
"Thank you for your review. Beth"
Ron K.
Jun 2018
Dryer Vent Cleaning
This was the first time I've ever hired someone to clean the dryer vent. Setting up the appointment was very smooth and friendly over the phone. The technician arrived on time and was very cordial. I would definitely hire this friendly company again.
Response from All Out Chimney Sweep LLC
"Thank you so much for the kind words. We strive for excellence."
Alex F.
Sep 2017
Chimney Sweeping
They're great. It was the lowest price we got. So far, so good. We haven't used the fireplace because it's too hot, but hopefully it will be good this winter. They were awesome, very responsive. They were great. Very professional. They did a great job.
Response from All Out Chimney Sweep LLC
"So glad we could be of service to you [Member Name Removed]. I appreciate the kind review and call us with any questions you may have."
Thomas B.
Aug 2017
Chimney Sweeping, Home Inspection
We are actually getting ready to use them again for a chimney inspection.
Paul L.
Aug 2017
Dryer Vent Cleaning
Quite well. The serviceman showed up a little early, introduced himself, started working immediately. Within a very short while, he had removed lint and bird nests from the vent pipe. After taking care of the outside, he came inside, disconnected the dryer and cleaned from the inside. The vent is now absolutely clean and the dryer is functioning very well. I'll add them to my list for a yearly check up! Well worth the $$$.
Response from All Out Chimney Sweep LLC
"Thank you so much for the kind review. We recommend that this be done yearly to allow the dryer to function properly and extend the life of the dryers heating element."
CHARLES D.
Mar 2017
Chimney Sweeping, Chimney Repair + 2 more
The entire process from inquiry to work completion was very smooth and professional. The technician (Jarrell) was on time, communicated what he was going to do, and did the job professionally and cleanly. He was very knowledgeable. One improvement area would be if they would provide free estimates.
Response from All Out Chimney Sweep LLC
"So glad that Jarrel provided professional service. So sorry for the cost. Any time you need to know the cost of service we do our best to provide pricing parameters."
Kyle S.
Jan 2017
Chimney Sweeping, Dryer Vent Cleaning
Very thorough and knowledgeable. I will certainly use their service on an annual basis.
Response from All Out Chimney Sweep LLC
"We will be happy to provide an yearly dryer vent cleaning and chimney service."
Sue B.
Dec 2016
Chimney Repair, Chimney Cap Service + 1 more
Went well. The original cap wasnt the right size so they, sealed it and returned when the new cap was ready. Overall they were very informed and helpful.
Response from All Out Chimney Sweep LLC
"So glad we were able to install the proper size cap and kept water, debris and animals from entering while we were waiting for the cap to arrive. Please call if we can be of any further service."
David B.
Nov 2016
Dryer Vent Cleaning
Fine went well
Response from All Out Chimney Sweep LLC
"Yearly inspection are recommended. Please call if we can be of any further assistance."
Marcus M.
Oct 2016
Chimney Sweeping, Chimney Cap Service + 2 more
The service tech, Jarrell, was very professional and personable and punctual. He took pictures of the fireplace and chimney (firebox, flue and outside). He showed me what it looked like before and after. He did an awesome job. We are very pleased. Thank you, Jarrell and staff for a job well done.
Response from All Out Chimney Sweep LLC
"Thank you for the wonderful comments about Jarrel. He is an excellent employee and I am also blessed with Jamie in the office as well."
Don T.
Oct 2016
Chimney Repair
Very good....contractor arrived accessed the issue and repaired.
Response from All Out Chimney Sweep LLC
"Please call us again with any further needs you may have."
DEBORAH R.
Apr 2016
Dryer Vent Cleaning
unknown
Anne G.
Mar 2016
Dryer Vent Cleaning, Gutter Cleaning
Wonderful!
Kyle G.
Mar 2016
Chimney Sweeping, Dryer Vent Cleaning
Good job, very professional. Both employees were in uniforms and had a new, branded sprinter van for company vehicle. Happy with service, worth the cost.
Rick C.
Mar 2016
Chimney Sweeping, Dryer Vent Cleaning + 4 more
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Michael K.
Dec 2015
Dryer Vent Cleaning
unknown
Response from All Out Chimney Sweep LLC
"I am glad that we were able to provide a quality service that you would hire us again. That is the best compliment I could ask for. Blessings Beth Kendall"
David M.
Sep 2015
Chimney Sweeping
unknown
Response from All Out Chimney Sweep LLC
"Thank you for posting a review."
Thomas B.
Jun 2015
Chimney Repair
I have known the owners of All Out Chimney Sweep for nearly 30 years. I have also been the beneficiary of outstanding service from their company for all of those 30 years. They are honest, prompt, very fair in their pricing. They are also very good to disclose all the details of the work needed, including recommendations, but will only perform work requested by the client.
The owners of this company operate their business with the highest level of integrity and honesty, with an unwavering commitment to excellence in all work performed and accomplished. It is a privilege for me to give All Out Chimney Sweep my highest recommendation to anyone needing their services. You will be greatly satisfied and blessed with the entire experience!
The owners of this company operate their business with the highest level of integrity and honesty, with an unwavering commitment to excellence in all work performed and accomplished. It is a privilege for me to give All Out Chimney Sweep my highest recommendation to anyone needing their services. You will be greatly satisfied and blessed with the entire experience!
Response from All Out Chimney Sweep LLC
"(removed member name), Thank you so much for the kind words. You are the best."
Frank W.
May 2015
Chimney Sweeping, Chimney Repair
The price was reasonable. They were very good.
Response from All Out Chimney Sweep LLC
"We do our best to be priced at a valued rate. Thanks for using All Out Chimney Sweep and we are so glad that you would choose us again in the future."
Joseph P.
Mar 2015
Dryer Vent Cleaning
unknown
Response from All Out Chimney Sweep LLC
"So glad you chose All Out Chimney Sweep for your service needs. We look forward to assisting you in the future. You indicated a B rating for the price. IF you have any questions about the fees charged please feel free to contact me and I will review them with you. Have a blessed day."
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
All Out Chimney Sweep LLC is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
All Out Chimney Sweep LLC accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, All Out Chimney Sweep LLC does not offer free project estimates.
No, All Out Chimney Sweep LLC does not offer eco-friendly accreditations.
No, All Out Chimney Sweep LLC does not offer a senior discount.
Yes, All Out Chimney Sweep LLC offers emergency services.
Yes, All Out Chimney Sweep LLC offers warranties.
All Out Chimney Sweep LLC offers the following services: Inspection Chimney Flues, Sweeping, Chimney repair, Chimney Relining, Chimney Cap Installation, Gutter Cleaning, Dryer Vent Cleaning
Replace prefabricated systems.