All City Heat and Air

Full disclosure. We hired this vendor outside of Angi, because it was urgent, and our insurance could not send anyone right away. The rep who came out, initially said that he thought we didn't have an issue, but then upon examination said that our unit could use a cleaning and may have a small leak. He seemed a little bothered to be there, to be honest. It was a little off-putting. His suggestion was to add Freon to restore cooling, and see how long it took to leak back out. He also sold us on a service program, as our previous program with another vendor has expired. The day after his visit the unit began malfunctioning, turning on and off constantly. Our insurance sent someone to check the issue, and his opinion was that the system had some clogs. I called All City to ask why their agent did not catch this issue. Their rep was very helpful. All City's opinion was that the vendor our insurance company sent had misdiagnosed the issue, and that it was not clogs, but rather too much Freon had been added to the system. Since this, if it turns out to be the case, would be a direct result of their service, we decided to end our business relationship with them at this time. They agreed to a full refund since we were dissatisfied.

Courteous service at a fair price. This is the second time I've used this company and each time I've been pleased with their prompt response and efficient manner in which my service is performed. What is going on is explained in simple terms and I never am made to feel like I'm being sold on services I don't need Thanks a million!

great, the technician was prompt and very polite. He explained everything he was doing in terms of what he was doing and why that was the best way to do the job. We will continue using this company in the future for all our heating and cooling needs.

Exceptional service and support. Very good pricing and high quality products.

Technician was detailed in his work and explained everything. Did a great job !

all done system check looks good for another year changed some wiring . good news for once !!!

Incredible! I don't often take the time to post reviews, but searched our bank records to find this we are so grateful that Jeff was able to come quickly and resolve a problem that neither our contractor nor our previous heat and air company were able to fix. The contractor's A/C guy wanted to do $2000+ in pipe and vent work to fix a problem that didn't exist. Our regular A/C guy wanted to install an additional system for $4000 because he said we didn't have enough capacity. But Jeff quickly figured out that neither of those were necessary. It turns out that our old A/C company had installed the wrong control board years earlier and the contractor's A/C guy had wired the thermostat wrong. All-told, AllCity saved us thousands of dollars and they were able to quickly return our bedrooms to reasonable sleeping temperatures during a heat wave in late May 2019. We are so impressed that we are moving our maintenance agreement to All City. Thank you Jeff & company and sorry it's taken so long for us to get this review up!

My technician Jeff was very informative and explained my options. I chose to go with repairing the unit and he had it back in service in about an hour. This was my first time using All City Heat & Air and I was satisfied with the outcome. I will use All City the next time I have any HVAC needs.

Perfect. On time, quick and provided an honest quote/feedback for optional thermostats. This appointment was part of our additinal membership service so there was no out of pocket cost other than a small monthly membership fee. They have been our service provider for 15 year running over other companies.

I needed to have my A/C unit leveled and All City Heat & Air responded to my Angie's List request the same day. They were out at my home the next business day and quickly took care of the job. I was able to pay with my card on the spot after the technician was finished. Everything about the process was efficient and professional. I would definitely hire again for other HVAC needs.