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Action Glass & Mirror Inc

Founded 1998 • With Angi since July 2006

Family owned. Additional email - vikkco59@aol.com. Additional contact name - Robbie Cochran.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
ask for details
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
No
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.7

(38) Verified Reviews

Showing 1-25 of 38 reviews
Dennis F.
1.0
08/01/2016
Terrible. The cost of the job was $521 installed. When the installers first brought the new glass to my house, part of the job involved removing the outside wood molding holding the window in. They stated that, since this molding was rotted and needed to be replaced, they couldn't complete the work. I asked them if they could replace it. They said they couldn't because they only "do glass." Never heard of this in my life. By the way, in putting up the ladder to get at the bad window, they cracked that window. It was then necessary for me to find another contractor just to do the outside molding. After finding somebody to do this, I tried to coordinate with Action for installation but it didn't work out. After fooling around with this for over 4 weeks, I then just told them to deliver the new glass, that I would pay them for that and have my contractor install it. They delivered it to me on July 29 and I paid them $321.77. My contractor is an individual who used to work in construction and has installed and replaced many windows in my subdivision. On August 1, as he was installing the new glass, very gently from what I could see, the NEW glass cracked. We both inspected it and found that the gasket around the top, sides and bottom was cut irregularly, which probably contributed to the problem. I called the company and told them this. Their response: since it wasn't their contractor, they're not responsible. I asked if all their glass was ordered from the same company and they said it was. They also said that their installers had cracked this glass before. I suggested they should take another look at the company they use for this work, because this isn't supposed to happen. You want to take a chance using this outfit. Go ahead. I've learned my lesson.
Description of Work
Needed the glass in an arch window replaced to to fogging (seal was broken).
Category
replacement windows
MICHAEL M.
5.0
12/20/2014
Robbie and his administrative staff were extremely professional and responsive. He came out to give us an estimate on the work, which was very reasonable. His assistant called to let us know when the parts to complete the job were expected, and she called us promptly once the parts were in to schedule the work. I was very pleased with the quality of work and overall professionalism.
Description of Work
Replaced a bathroom window and fixed window pistons in various windows throughout the house.
Category
glass repair, replacement windows
Daymond C.
4.0
06/27/2014
They did the work but they missed aspect of the job so I am not really happy with them. I am not sure if I would use them again. I probably will.
Description of Work
They replaced some defective window panes.
Category
glass repair, replacement windows

Service Provider Response

We didn't miss anything on this job. When we met with the homeowner, there was an inspection report that we based our pricing on. There was a door that needed to be changed which is something we do not do and this was explained to the homeowner. The window was repaired by someone else and we do not make that type of repair and we recommended whoever made the repair should be called to fix it. Mr [member name removed]is the new homeowner and was not present at the time of inspection. Everything that was on our work order was completed.
Annie F.
5.0
02/05/2014
New frameless shower door with Enduroshield Glass
Description of Work
.
Category
glass repair
Mary W.
5.0
12/04/2013
Great job! Prompt, courteous, service. They replaced one window and more than 70 panes that had lost their seal. They cleaned up after the project was completed. Would definitely use them again.
Description of Work
Replaced window panes and a window.
Category
glass repair, replacement windows
mark M.
5.0
05/11/2013
the BEST in the business!!!!! On time and came prepared. Fixed my shower door and even went the extra mile and gave me some future suggestions. Very knowledgable. THANK YOU!!!
Description of Work
fixed shower door
Category
glass repair
John G.
5.0
05/06/2013
They were very good. They were reasonably priced and they did well. Everything was fine and I had no problems with them.
Description of Work
Action Glass & Mirror Inc replaced some window fixtures.
Category
replacement windows
Sandra T.
5.0
03/11/2013
They were fine. I just haven't made up my mind to go with anyone.
Description of Work
I got a quote from Action Glass & Mirror for a frameless shower door.
Category
glass repair
Marvin (James) F.
5.0
03/04/2013
It went very well. They did the installation when they said would and it has functioned properly ever since. The worker was very professional. He showed me why the original window failed, due to an installation problem. He showed me how he was going to caulk and set it so it wouldn't happen again.
Description of Work
They replaced a custom window.
Category
replacement windows
William R H.
5.0
02/06/2013
Everything went well from requesting bid, placing order and new glass being installed. The time from start to finish was about a week. The service tech. did a good job and completed the job in less than an hour. Would use this company again. Also , price was about 20% less another bid I had received.
Description of Work
Replaced insulated glass in the bottom sash on two windows due to moisture in window.
Category
glass repair, replacement windows
Davida C.
5.0
05/29/2012
It took a little longer than I anticipated but they did a good job.
Description of Work
They replaced a window for me.
Category
glass repair, replacement windows
Brian F.
5.0
05/17/2012
Arrived on time. Very clean install. Left bathroom as the found it.
Description of Work
Larry, quoted and installed a 75 inch glass bypass shower door. Nice piece of glass, nice hardware, nice price, nice smooth installation.
Category
glass repair
Sharon M.
5.0
09/09/2011
Fine. The glass shelf was cut correctly and finished on time.
Description of Work
Action Glass and Mirror cut a replacement glass shelf for me.
Category
glass repair
BETH E.
5.0
06/27/2011
Very well. He came out, saw the glass in the other tables and said he thought he could match it up easily. He measured and within a few days, he brought the replacement glass and inserted it in the coffee table. I couldnt be more pleased with the results. He was also very nice. Would certainly call him again if I need glass replacement
Description of Work
he replaced the glass top to my coffee table. It was a particular smoky hue and he managed to match it perfectly with the other tables. Also friendly, and he delivered it to my house
Category
glass repair
KATHY G.
5.0
04/11/2011
They were very good. They came out right away. The price was as expected. They were on time. They did what they said they were going to do. It was a good experience. I would use their services again in the future.
Description of Work
I used Action Glass & Mirror Inc. I last used their services probably a month ago. They replaced some glass and windows where the seal was broken.
Category
glass repair, replacement windows
Michael W.
5.0
03/21/2011
Excellent - they were professional, showed up when they said they would, and were far more detailed than other glass door companies that gave me a quote.
Description of Work
Installed frameless shower doors.
Category
glass repair, home remodeling
Sarah S.
5.0
03/15/2011
obbie installed a custom frameless glass shower surround. He came and gave me an estimate that while not the lowest was in the bottom third of our estimates. Within two weeks he was back to install. I picked Robbie and Action glass because he does his own installations not send someone out to do the estimate and someone else to do the install. Robbie was a perfectionist on the instillation. He even took it back apart when he saw that there was some cutting solution that was in a joint. I did not even notice it. HIre this guy, he is a small businessman/contractor that will do the job right.
Description of Work
Robbie installed a custom frameless glass shower surround in a Master bath expansion I was doing.
Category
glass repair, doors
Brad S.
5.0
06/04/2010
The old glass was removed and new glass went in very quickly. The worker was polite and competent. The glass in that pane is now up to code (it was original to the house...built in 1976) and now I want to replace the other side. I will certainly call them if I decide to do this or have other glass needs. I would have preferred to have them come out sooner, but they were very busy that week (which I took as a good sign). Still, they were out within a week of my call.
Description of Work
Replaced broken single pane of glass in the sidelight by the front door with laminated safety glass.
Category
glass repair, replacement windows
Sam L.
5.0
06/23/2009
I just moved into a new townhome and had to get a few windows replaced. Action Glass came out on time and did a very good job.
Description of Work
Chris came out and did a great job.
Category
replacement windows
ALEXANDER AND IRENE M.
5.0
06/11/2009
It went very well. They were very prompt, pleasant, and professional. They did an excellent job.
Description of Work
They came and replaced a cracked window. They also made a screen for us.
Category
replacement windows
richard M.
5.0
01/19/2009
Met Bob for an estimate and he was on time and great to deal with. The glass and parts had to be ordered and the work was performed as scheduled. I would recommend this company.
Description of Work
Replaced 2 windows and repaired 3 other windows that would not stay open.
Category
replacement windows
JANICE & RICH U.
5.0
10/30/2008
Robbie was very nice and knowledgeable. He gave us other alternatives to save on the repairs.
Description of Work
They gave me an estimate for window and mirror replacement/repair.
Category
glass repair
ROBERT S.
5.0
10/08/2008
They were top notch, excellent and did a good job with the service.
Description of Work
They repaired a shower enclosure.
Category
glass repair
KELLEY S.
5.0
10/07/2008
They were excellent! They did exactly what they said. They were 2/3 of the price than what we were paying before. I felt like I got a better value. They were professional and showed up when they said they would.
Description of Work
They replaced one broken window and replaced a defective window.
Category
replacement windows
HOLLY D.
5.0
08/01/2008
Went well. Service guy came to my house, took the broken windows out and put in the new glass and sealed around the edges.
Description of Work
They replaced the glass in a window and the basement door.
Category
glass repair

Phone

Address

8402 Fairview Rd Ste 105

Charlotte, NC 28227

Other Information

Services offered

Foggy windows, mirrors, shower doors, tabletops & shower doors

Payment options

Check
Visa
MasterCard

FAQ

Action Glass & Mirror Inc is currently rated 4.7 overall out of 5.

Action Glass & Mirror Inc is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Action Glass & Mirror Inc accepts the following forms of payment: Check, Visa, MasterCard

Yes, Action Glass & Mirror Inc offers free project estimates.

No, Action Glass & Mirror Inc does not offer eco-friendly accreditations.

No, Action Glass & Mirror Inc does not offer a senior discount.

Yes, Action Glass & Mirror Inc offers emergency services.

No, Action Glass & Mirror Inc does not offer warranties.

Action Glass & Mirror Inc offers the following services: Foggy windows, mirrors, shower doors, tabletops & shower doors

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