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A Dog's Best Friend Inc

Animal Grooming,

About us

Cost is determined by the breed and size.

Business highlights

38 years of experience

Services we offer

Grooming, nail trimming, filing, grinding, ear cleaning, Nutro pet foods, Flexi leads, shampoos, conditioners & baths. Furminator shed preventative treatment. Flea shampoo. Sell Frontline Plus and Advantix II. Sell Davis verterinary products. Offer Premier Pet Collars and Leads. Sell Angels' Eyes Tear Stain Preventative

Services we don't offer

Boarding

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.991 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
3%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 91 reviews
Kellie K.
Mar 2017
1.0
Animal Grooming
$60
They kept my dog all day. The appointment was at 8:30 am, which is when I dropped off my pup. I called at 3 pm to see what was up. His groomer had left, her shift ended. She was not able to finish his grooming. They forgot to call me to tell me he was "ready". They offered to let me bring him back to finish his grooming and made me pay the full price. He was not a happy puppy and I was not a happy puppy mom. I will not go back and would not recommend their services.

Sharon P.
Jan 2016
5.0
Animal Grooming
Yes, I recommend this pro
$65
unknown

SHIRLEY H.
Sep 2015
5.0
Animal Grooming
Yes, I recommend this pro
$60
unknown

Bob M.
Jun 2015
5.0
Animal Grooming
Yes, I recommend this pro
$58
unknown

Kim J.
Feb 2015
5.0
Animal Grooming
Yes, I recommend this pro
My dog was very sick and had cancer of the jaw, leaving him with an open wound on his face. No one else would groom him, but they were able to do so several times before he passed away. They always did the most thorough and amazing job with him. They understood that, even though he was sick, he still deserved some extra tender loving care. They were just great, and I really appreciated the care they took with him in his final months, and I know he appreciated it as well. I would highly recommend them, and plan on going there when I get a new dog.
Response from A Dog's Best Friend Inc
"Thank you so much for your warm review. Claudia took great care with your sweet [name removed], and made him look and feel like a new boy each time he came in. We are sad he is no longer with us and our hearts go out to you for your loss. We love our doggie babies SO much. Take care and call us whenever we care help you. Pat and the whole staff at A Dog's Best Friend"

Nancy O.
Feb 2015
5.0
Animal Grooming
Yes, I recommend this pro
$50
unknown

John S.
Mar 2014
4.0
Animal Grooming
$110
We used them for years and were very pleased, unfortunately they parted ways with the groomer we used. We tried another one of their groomers after they refused to tell us where she had gone, and were not pleased with the results, it wasn't bad, just not as good as we were accustomed to. Now we have moved on.

Patty B.
May 2013
5.0
Animal Grooming
Yes, I recommend this pro
$62
I have a Maltese for fourteen years so he had to get shots every month and he was such a tiny little thing. My son got Colin from the pound in Wilmington when he was in college but he lived in an apartment and they didn't allow dogs so they lived with me but I've had Colin with me for about a year. I used to take Winston every eight weeks because Maltese are like snow white and I always got the puppy cut so he just would always look like a puppy but it takes longer for them to do Colin. I have taken him to a couple of groomers and she's the only one that can cut his toenails. She'll do one while the other leg is touching the lady. She'll basically do one and then wait a while and then the other one. They do everything to keep the dogs calm. When I take him he always has a little bandana around his neck. I've been using them when I first got Winston , I've been using them for about twenty years.
Response from A Dog's Best Friend Inc
"Thank you for your nice review of our services. It has been my pleasure taking care of [member name removed], a fine little fellow, and [member name removed], a big handsome boy. You take such good care of your doggie babies, and I am so glad you bring them to me to spoil and make beautiful. Look forward to seeing you soon. Pat"

Donna P.
Jan 2013
5.0
Animal Grooming
Yes, I recommend this pro
$50
This experience is one of the best experiences for my yellow Lab. Sierra was 13.5 years old when she visited A Dog's Best Friend - she had never been to a dog groomer before. But because she was older, she needed her nails clipped, her fur fluffed and just some and quot;girland quot; time. Sierra was my Princess - but she didn't like to get primped. So when I brought her here, she was a little nervous. She didn't like to get left places, and especially not a place she has never been to before. I told the owner Sierra was older, deaf and a little nervous. She understood, coaxed Sierra in and she happily followed her to the back room. A few hours later when I came to pick her up she was so happy! The owner told me that even though she was old, Sierra tried to play with the other dogs. Sierra walked out holding her head high and she even had a little pep in her step! They gave her a neck scarf - she was so pretty! I brought her home to her brothers and it was obvious she was very proud of herself! She was feeling good!! I took Sierra here on the Saturday after Thanksgiving.
On the following Thursday, I came home from work to find Sierra in the midst of a heart attack - she passed away that night. It's probably one of the worst nights in my life, but Sierra still left this world a pretty Princess. I'm left wondering why I took her to a groomer so close to her last breath, but I am so happy I did. This place has a special place in my heart - they treated her so well, not knowing she would be gone in just a few days.
Thank you!
Response from A Dog's Best Friend Inc
"I am so glad you allowed us to spoil and pamper Sierra and get to know your wonderful girl. She did enjoy her grooming and glad to hear she was so proud of herself. What a heartwarming story. Pat"

Suzanne S.
Jul 2012
3.0
Animal Grooming
$775
I sent a request for an appt through Angie's List and Pat got back to me right away. She was able to fit my 2 golden retrievers in for an appt the very next day so I was thrilled. My previous groomer wasn't able to get them in for 6 weeks which is why I was looking for another groomer.
I dropped Stella and J******* at 8 a.m., talked with Amber, the groomer, and left. Amber called me around 3:45 to tell me she was still working on them but they closed at 5 so if I wanted to start heading that way (I live about 45 minutes away from the shop). I got there around 4:45 and she was working on Jack. Around 5:30 they bring me Stella who looks very good and I put her in the car. They then bring me Jack who is unable to put his weight on his back legs. He would take a couple of steps and fall down. This was completely out of character for Jack, a 95 lbs, strong golden retriever. I lifted him into the car and took him to the closest emergency vet.
Both Stella and Jack were low on fluids and were lapping water like they hadn't had any in a while. Both dogs had to go to the bathroom as if they hadn't been taken out all day. Jack's x-rays even show how and quot;ready to goand quot; he was. Jack had a temperature of 105.5 and Stella had a slightly elevated temp. His bloodwork and x-rays came back fine. He was given a valium to calm him down, fans were placed on him and alcohol rubbed on his pads to bring his temperature down. He had become stressed during the day of grooming and ended up completely wiped out. He was back to his old self the next morning.
Stella and Jack both look great as far as cuts, but the environment must not have been the best. It was a really long day for them. When I got there the ladies were talking about how far behind they were so maybe there were just too many dogs in the day for the best care to be given.
Response from A Dog's Best Friend Inc
"Thank you for the nice things said about our quality hair-cuts that we give all our pets in our care. Amber was happy to provide the pretty work for Stella and Jack. She is especially fond of Golden Retrievers and gives them beautiful scissor clips for show-dog results. We honor specific pick-up times, if requested when the owner drops off their pets in the morning. We finish these pets before finishing the pets with no specific pick-up time requested."

Rick B.
Apr 2012
5.0
Animal Grooming
Yes, I recommend this pro
$100
They are very loving and very kind. We can get them in quickly. They do exactly what we ask and they do not try to upsell for things we don't really want. Most importantly, the dogs come home happy.
Response from A Dog's Best Friend Inc
"Thank you Member for your kind review of our services. We do take loving care of the doggies--and kitties--that come to see us. This makes our day fun and rewarding and, of course, the pets get to thoroughly enjoy their grooming. We are very reasonably priced for our services, and include many tasks in the basic charge, such as nail clipping,ear cleaning and gland expression is always included in each service. We like to get the pet and customer a bit extra with their grooming. We do try our best to take call-ins for same day service. I am very happy that you were so pleased with our services. Pat Moss Owner, A Dog's Best Friend, Inc."

Noelene G.
Apr 2012
5.0
Animal Grooming
Yes, I recommend this pro
$55
They did a great job grooming my dog doing exactly what I asked them to do. The time/dollar estimate that they gave me was accurate and they were very professional and friendly. I will definitely use them again and recommend them.
Response from A Dog's Best Friend Inc
"Thank you so much for your nice review of our services. This is the time of year that we are giving the spring time clips for many pets to help cool them off for the warm days. We are doing a lot of medium clips since the weather is ever changing daily a this point. We give phone quotes that give a range, then when your personal groomer sees your pet, we can tell you a specific price. We do our utmost to be fair and very competitive in our pricing. We always put the pet and the customers needs as our first priority. We also reward our customers for sending their friends and neighbors to our business, by giving their pet a free toy when someone they have sent enters our customer base. We have a spot on our customer card that asks for "REFERRED BY". This way we can reward our customers and pets for their referrals. Thanks again for your nice review of our business. We look forward to serving you and your pets needs for many years to come. Pat Moss Owner A Dog's Best Friend, Inc."

RAY S.
Jun 2011
5.0
Animal Grooming
Yes, I recommend this pro
$110
Every time we have used them we have been so impressed. They really do great work. We have had several groomers and both of them are exceptional. The owner is always courteous and they are great people to deal with.
Response from A Dog's Best Friend Inc
"Thank you so much for your nice review. All of the groomers here really take pride in making the pets the prettiest they can be, and we do love to spoil them while they are in our care. We have had so many customers tell us that their pets love to hear their groomer's name mentioned, and get excited about going to the groom shop. We love to hear those comments. Thanks again, and we look forward to seeing you soon. Pat Moss Owner"

Sallye R.
Feb 2011
5.0
Animal Grooming
Yes, I recommend this pro
$12
They did a really nice job quickly.
Response from A Dog's Best Friend Inc
"Thank you for your nice review of our nail clipping/filing services. We offer nail clipping to help the customer keep their pets' nails at a healthy length. You may call and drop in for: nail clipping/filing ear plucking/cleaning gland expression face trim "sanitary" trim pad clipping These services separately costs $12 each. Most customers find a better deal to ask for the Bath Brush Trim service, which includes all of these services plus a bath and hand fluff-dry, starting at @ $25. We thank you again for your kind words. Pat Moss Owner"

Tony D.
Nov 2010
5.0
Animal Grooming
Yes, I recommend this pro
$35
I found them on Angie's list as I am new to Charlotte. Called them at 9:30 am - they said they could fit me in if I came in the next 30 mins. 2 hours later my dog was fresh clean and happy. They were very friendly and spoiled all of the animals I saw while I was in their store.
Response from A Dog's Best Friend Inc
"Thanks you so much for your nice review of our services. We do our best to accommodate everyone who calls with prompt service. I'm very glad that you were happy with all that we did, and noticed how we like to spoil the pets too! Thanks again, Pat Moss Owner"

Page L.
Aug 2010
5.0
Animal Grooming
Yes, I recommend this pro
$40
The first time I took Charlie, an elderly shih tzu with a tendency to bite, they groomed him to my specifications, offered me a treat to give him, and presented him with a toy to take home! On returning a couple of times, they suggested the groomer best suited to Charlie's needs and temperament, and they have made sure he saw her every time. Now Charlie looks better, and does not fear the trip to the groomer.
Response from A Dog's Best Friend Inc
"Thank you so much for your great review of our services. You have confirmed that we have met our daily goals of making both the customer and their beloved pets comfortable and happy in our care. And, yes, we do love to spoil both too, with personal attention and "squeaky toys"!!! Thanks again for your very kind review. Pat Moss Owner A Dog's Best friend, Inc."

Barbara B.
Aug 2010
5.0
Animal Grooming
Yes, I recommend this pro
$85
I called for an appointment to be done the next day. They were very cheerful on the phone and had no problem working in my dog. I dropped the dog off in the morning and picked up early afternoon. He had a good rapport with the groomer right in the door, and did not seem upset when I picked him up as with some other facilities. His cut looked great!
Response from A Dog's Best Friend Inc
"Thank you for your nice review of our services. This time of year we are "cooling off" a lot of the larger breeds, such as Golden Retrievers, Labradoodles, Goldendoodles--even Labs and other short-haired large breeds. The added bonus is little to no SHEDDING, which is a plus for all the larger breeds who are also couch-potatoes. I'm sure your pet will have a cooler summer and help with tolerating the heat and humidity. Thanks so much for your kind words. Pat Moss, Owner A Dog's Best Friend, Inc."

Michelle M.
Jul 2010
5.0
Animal Grooming
Yes, I recommend this pro
$40
I have used them for the last 6 or 7 months. The groomer is very friendly and treats my dog well. My dog always comes out looking like a bichon is supposed to.
Response from A Dog's Best Friend Inc
"Thank you for your nice review of our services. We take pride in the beautiful hair-cuts that we do.We have several groomers who do exceptionally beautiful Bichon Frise clips that you can see on our website at www.adogsbestfriend.NET. Thanks again for your praise of our work and care of your Bichon."

James S.
Feb 2010
3.0
Animal Grooming
$38
I have used A Dog's Best Friend before and I was concerned that my small dog seemed hesitant to go in. I arrived at 8:30 and asked the groomer to clip her hair to neaten her shaggy looks and give her the full works on the other services. She was ready at the appointed time (1 PM). She had been shaved so closely that her pink skin was showing...all over. My dog was trembling and clearly seemed frightened. I was told that she was afraid of a brush and I should give her treats when brushing her. I will never go back.
Response from A Dog's Best Friend Inc
"I, Pat Moss, will check into the grooming facts of your small dog. We only clip short for the customers who request this or pets who are so matted, that it is the only clip we can do without hurting the pet-which we will not do at A Dog's Best Friend. All pets are treated with the ultimate kindness and consideration here. The pets who come in for regular grooming are very comfortable to come into this business for their day of grooming."

Heather H.
Feb 2010
5.0
Animal Grooming
Yes, I recommend this pro
$40
They were welcoming, friendly, and they worked my dog in without much advance notice. I think they did a very thorough job, and they were better,quicker, and more affordable than other providers like Petsmart.
Response from A Dog's Best Friend Inc
"Thank you for your nice review of A Dog's Best Friend. We try our best to accommodate each customer and their pet that calls wanting same-day service. We also accommodate customer's request for early pick-up times during the day, according to your personal groomer's schedule. I am also glad you liked our beautiful hair-styles. We love to make your pet look their best. Thanks again, Pat Moss, Owner"

CARL O.
Sep 2009
5.0
Animal Grooming
Yes, I recommend this pro
$38
Service was friendly and I was happy with the cut. The price was reasonable..
Response from A Dog's Best Friend Inc
"Thank you for your nice review of A Dog's Best Friend services. I, Pat Moss, the owner , would like you and all clients of my business to know that you may try another groomer on your next visit, just to try all of the talents we have in grooming styles and personal techniques we offer here. While we usually keep the pets with the original groomer assigned, although a client may request any groomer on a recommendation or just to try a new stylist. All the pet groomers here are patient, caring and considerate of the pets' and customers' needs for quality care and personal attention. -An -"in-between hair-cut service" - we offer is a BATH-BRUSH AND TRIM- also called a "BB&T". This will give your pet a shampoo, brush and fluff dry, face trim, feet trim and sani-trim, plus nail trimming, ear cleaning and gland expression--coat conditioner and cologne--bows and bandanna--for at least $10.00 less than the full groom-HAIR-CUT- price. Thank you for your patronage of A Dog's Best Friend. Pat Moss Owner"

Sharon W.
Sep 2009
5.0
Animal Grooming
Yes, I recommend this pro
$40
They did a very good job and my dog seems to be happy. They were professional, contentious, and responsive. I was satisfied with their service.
Response from A Dog's Best Friend Inc
"Thank you for your nice review of A Dog's Best Friend. We do our best every day to provide safe, comfortable, professional baths and hair-styles to the dogs and cats who patronize us. We offer more agreeable drop-off and pick-up times, with the groomer and the customer, so that clients can accommodate their busy schedules with gentle, personal grooming for their pets. Thanks again for your review. Pat"

RAY S.
Aug 2009
5.0
Animal Grooming
Yes, I recommend this pro
$80
They were extremely nice and gracious.
Response from A Dog's Best Friend Inc
"Thank you for your nice review of our services. We offer bathing for all breeds, using a high quality aloe-based shampoo which is soothing to your pets skin and coat, and leaves their coat soft and conditioned. This means you can bring them up to once a week, with no coat problems. We DE-SHED with each bath or hair-cut,at no extra charge. This makes living with your pets---SO MUCH NICER. Thanks again for your kind comments."

Page L.
Mar 2009
5.0
Animal Grooming
Yes, I recommend this pro
$40
They were really good. My dog is usually bites a lot, and I informed them about it. They managed not get bitten by my dog, which was remarkable. They were professional, and got my dog cleaned up. He looked like a different dog, after grooming. The people there were very nice, and will use their service in the future as well. They were responsive, and the quality of work was good. My overall experience with them was good.
Response from A Dog's Best Friend Inc
"THANK YOU SO MUCH FOR YOUR REPORT OF OUR SERVICES. WE HAVE A WELL-KNOWN REPUTATION FOR OUR GENTLE, CARING GROOMING FOR DOGS AND CATS. WE TAKE ESPECIALLY PATIENT CARE WITH A DOG OR CAT WHO HAS HAD A PREVIOUS BAD GROOMING EXPERIENCE, SO THAT WE MAY "RE-HAB" THEM WITH A GENTLE, CARING TOUCH. THEY WILL THEN LEARN TO RELAX AND ENJOY THEIR GROOMING EXPERIENCES FOR THE FUTURE. THANKS AGAIN FOR YOUR KIND REVIEW OF OUR SERVICES."

RICHARD D.
Feb 2009
5.0
Animal Grooming
Yes, I recommend this pro
$50
They clean his cords, do the nails and brush his teeth. They are really good in specie looking. I never worry about them drugging him because some groomers have a straight policy on that. I haven t seen anyone that come in and does not look good and happy . We have been going there for 6 years. And they are the only people I would allow to groom my dog. They know their business. They don t invest their money to attract the customers. They invest their money in how they treat your animal. They are wonderful. They must be good to everybody because they keep their employees.
Response from A Dog's Best Friend Inc
"THANKS SO MUCH FOR YOUR NICE REVIEW OF OUR PET GROOMING SERVICES. WE DO SPOIL AND PAMPER THE PETS, WHICH MAKES THEIR DAY OF GROOMING, AND OURS, VERY PLEASANT. WE GROOM IN A COMPLETELY OPEN ENVIRONMENT, SO THAT CUSTOMERS CAN REST ASSURED THAT THEIR PETS ARE IN GENTLE,CAREFUL HANDS. MOST CUSTOMERS ARE AMAZED AT HOW WELL THEIR PETS BEHAVE ON THE GROOMING TABLE. THIS IS BECAUSE WE DO OUR BEST TO MAKE THEM FEEL SAFE AND COMFORTABLE AT ALL TIMES. THEY THEN LEARN TO TRUST US FOR A NICE GROOMING EXPERIENCE. THANKS AGAIN FOR YOUR REVIEW."
Showing 1-25 of 91

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FAQ

A Dog's Best Friend Inc is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 6:00 PM Tuesday: 7:30 AM - 6:00 PM Wednesday: 7:30 AM - 6:00 PM Thursday: 7:30 AM - 6:00 PM Friday: 7:30 AM - 6:00 PM Saturday: 7:30 AM - 5:00 PM Sunday: Closed

A Dog's Best Friend Inc accepts the following forms of payment: Check, Visa, Discover, MasterCard

Yes, A Dog's Best Friend Inc offers free project estimates.

Yes, A Dog's Best Friend Inc offers eco-friendly accreditations.

No, A Dog's Best Friend Inc does not offer a senior discount.

No, A Dog's Best Friend Inc does not offer emergency services.

No, A Dog's Best Friend Inc does not offer warranties.

A Dog's Best Friend Inc offers the following services: Grooming, nail trimming, filing, grinding, ear cleaning, Nutro pet foods, Flexi leads, shampoos, conditioners & baths. Furminator shed preventative treatment. Flea shampoo. Sell Frontline Plus and Advantix II. Sell Davis verterinary products. Offer Premier Pet Collars and Leads. Sell Angels' Eyes Tear Stain Preventative

Boarding