The Mold Solutions Group

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We are in our second home that Mold Solutions made significant improvements in the moisture levels of the crawl space. Very responsive, very professional!

Very well; the owner was able to walk me through the process of taking care of the issue on my own, explaining that he would be glad address the problem but did not want to cause us unnecessary expense.

Rich was a tremendous help with identifying several different issues causing mold inside my home. He reviewed photos and talked with my by phone, providing advice on how I could inspect further to determine cause and possible treatments. Can't recommend highly enough.

It was great. They came over, took a bunch of pictures in the crawlspace, explained everything to me, and got to work. The guys scraped all of the mold off and the crawlspace looked better than new. They did a great job on the encapsulation. I had it inspected by the county and the inspector said it was great. I watched the humidity drop on an app that reads from a sensor they installed with the dehumidifier and it was obvious that everything was working great.

The Mold Solutions Group provided a complete crawlspace mold remediation, installed a vapor barrier and dehumidifier and sealed the crawlspace from the elements. Throughout the process MSG was extremely thoughtful and professional--from providing a detailed quote with many options, while at the same time not pushing any items on us to timely and high quality work throughout the process. Rich and Jeff are very knowledgeable and provided great solutions to all of the issues we were having with moisture and mold. It is true what they say on their website that they follow the golden rule and it is a pleasure to work with them. I would definitely contact them again if our crawlspace needs any additional work, but about 8 months out now, our crawlspace has remained very dry and it everything remains in tip top shape!

The people I dealt with-from the owner Rich Lisowsky, his "right-hand man" Jeff Umbarger, to all the crew who came out day after discovery of damage to home-couldn't have been more professional, understanding, informative, etc. They were FABULOUS, especially Rich and Jeff. Rich was most kind and patient with re. explaining whole process: what his crew was going to do to remediate issues; and what I needed to do after they were done drying out and cleaning up: filing claim with insurance co., getting appraisals for restoration, etc. And, one of the MOST important things in dealing with anyone, is RESPONSIVENESS. When you call and/or e-mail you almost always get a response within a short while of doing so from either Rich or Jeff. Many times when I called Rich-who gave me a cell phone# as well as office one-he immediately called me back. He is the owner/operator of this business but he is the one who always reached out, no intermediaries, no go-betweens, et. al. I think this is incredible, almost unheard of in the service industry. I also think they are very good with pricing. Most of the work will be paid for by insurance but I had them do a few things unrelated to the water damage and thought the charges were very fair.

Mold Solutions Group is the BEST! We had a massive shower leak, which rotted our subfloor, floor joists, sill plate and outside wall, along with producing black mold throughout the crawl space. MSG was the ONLY company we called where the consultant, Jeff, actually crawled under the house and took numerous pictures! At our request, they promptly developed a plan, in conjunction with their sub-contractors, and e-mailed us a line-item proposal for demolishing the bathroom, remediating the mold issue throughout the crawlspace, installing a dehumidifier, sealing the crawlspace, and reconstructing the bathroom back to new. We sat down with Jeff, Rich, and Brian discussing each item to our satisfaction before accepting their bid. (We have previously remodeled 2 homes so we are familiar all that is involved along with appropriate pricing. But we are older now and did not want to undertake this project on our own.) MSG was thorough in the details of the process, and honest and reasonable in their estimates. We knew from the start we were working with professionals who put the customers' needs first. Rich was always accessible to us and diligent about keeping us informed about the scheduling of contractors. He checked with us regularly to make sure we were happy with the work. MSG and their sub-contractors were respectful of our questions, opinions, and minor changes to the initial plans along the way. They were very prompt, highly skilled, and maintained a clean work area at our house. Not once did we have to deal with late or no-show issues, which is a huge deal to us! The end result is that Mold Solutions Group turned what was a homeowner's nightmare into a less stressful, more bearable experience. Knowing they were on the project was such a relief during the entire project. Their professionalism, customer service, and attention to detail are top of the line and we highly recommend their services!

The team was early, very thorough, friendly and effective. Nice work!!

I texted Rich some pictures of mold that I spotted in a bathroom we do not regularly use in our home. Within a few hours, he reviewed the photos and called me to discuss. He let me know that it was a minor issue that I could clean myself and gave me instructions on how to do so. I greatly appreciated his prompt response, that he gave a consultation over the phone, and that he was honest to tell me it was a minor issue that did not require professional remediation.

Everything you have read about Rich and the Mold Solutions Group is true. We connected with Rich through his free virtual service. We sent photos to Rich, and several hours later he called me back and spent a half hour on the phone providing his professional assessment and then walked me through how I could simply resolve on my own. Despite my attempts to get Rich to charge me for his time and expertise, he held firm and just asked me to keep him in mind if I or a neighbor ever need help with a more serious mold related problem. Rich is highly professional, honest, and building his business with a long-term focus. Strongly recommend.

Rich's diagnosis and solutions were exactly right. He provided just the right help, advice and consultation. Others were not as helpful. My problem is solved. It was hard work but he made it simple. Anyone with such an issue should absolutely use his services. He would be the first call I make if I ever have need again.

I’ve used the mold solutions group for my own homes and my clients for about seven years now… From the beginning they have been honest, transparent, and the type of people that I trust are doing the very best work… I know they’re always looking for the ideal ways of doing things and have a deep understanding of the issues and how to remedy them effectively and thoroughly… Most of all, I feel like I can ask Jeff and Rich their opinion and they give it as a trusted friend and advisor as if they were giving recommendations to their own family… Plus, they’re just cool people and both have a great sense of humor…. Last, I know they really work hard to hire quality people and I have always been impressed with the professionalism and attitudes of all of their staff. From their initial report with pictures to the final product… They are a perfect example of “you get what you pay for…”

Everything went as had been explained to me.

I discovered three small areas of fungal growth under a vapor barrier and located The Mold Solutions Group on Angie’s List. After reading the reviews, I contacted Rich Lisowsky to discuss the issue. Rich listened carefully to my concerns and, as was mentioned on previous reviews, suggested that I send him several photos of the area in question. Shortly thereafter, he called back and suggested a homeowner solution (including specific details). Rich also indicated that his company would be happy to take care of the problem if I preferred that……..which we did. I advised Rich via a text of the times that would be convenient and we agreed on a specific time. On the service day, he texted me his employee’s name (Brian), and phone number, and indicated that Brian would be in touch. Later that morning, Brian advised me (via text) of the general time that he’d be available and then sent me a “heads up” text when he was on the way. Upon arrival, Brian was polite and professional and immediately took our issue--removed fungal growth. He was extremely thorough and careful in completing his work and after he had finished, you could not tell that we had ever had a problem. Moreover, the pricing was very fair. I could not speak more highly of our experience with this company.

About a year ago we hired Mold Solutions Group to remedy several issues in our crawl space: excessive humidity, mold, some insulation issues, and a very unpleasant odor during summer that infiltrated our living area. Having interviewed three reputable firms, we settled on MSG due to the thoroughness of their initial inspection, their convincing explanation of the problems and proposed solutions, and a price that was competitive. I have waited to comment on the quality of the job Mold Solutions did so that I could evaluate the effectiveness of their work after several months’ experience. Here is what MSG did to handle the problems. They replaced the existing vapor barrier, which they identified as the source of the odor, and ran the new barrier several inches up the exterior walls and the support columns. They also remediated mold growth on the wood surfaces, replaced 225’ of fiberglass insulation, sealed the outside vents into the space as well as any entry points from the crawl space into the living area, and installed a centrally-located commercial dehumidifier. The results have been outstanding. Through last summer, this past rainy spring, and the heat and humidity of the current summer, the crawl space has remained dry, well-dehumidified, and (thankfully!) free of odor or signs of mold growth. Rich Lisowsky’s crew was great to work with and gave us good service. Upon request, a supervisor made a follow-up visit several months after installation to confirm that the modifications and installations were performing as they ought to be. After a thorough examination of the space, with us there to observe his evaluation, he confirmed that the old problems were well under control, and we heartily agreed with the assessment. Obviously, we have been very impressed with the results of our experience with Mold Solutions Group. They do high quality work, and we have enjoyed interacting with owner Rich Lisowsky and his staff. Rich’s methods have provided a solution to our mold and humidity issues, and we are delighted to give MSG our strong endorsement and recommend the company to others!

If you are looking to have mold removed and a vapor barrier installed in your crawlspace, do not hesitate in contacting Rich at Mold Solutions Group Rich is professional with a down to earth personality. He took the time to explain the scope of work in terms I would understand. The installers were polite and professional. Rich followed up with a visit to assure the work was completed to my satisfaction. BTW Great Price Artie

It went great! I received a quick response back from Rich. Although snow prevented any travel, I had a Virtual Mold Consultation via pictures and subsequent call. This was incredibly helpful. After examining the pictures and asking me a few questions, Rich summarized the situation and provided recommended "next steps." And his recommendation was that it wasn't serious! It could be a DIY or handled by the flooring replacement person. This virtual consultation saved us both time and saved me the cost of a consultation trip. Rich's knowledge and expertise were evident during our conversation. I highly recommend Mold Solutions Group.

I worked with another company who told me they could get the job done, but after tearing up our walls they said couldn't do it. In comes MSG to the rescue. These guys are the real deal...Rich, Jeff, and Allston effectively communicate and analyze the situation - they are problem solvers and straight shooters. They are not like your normal contractors who you call multiple times, don't call back, finally get an appointment, and then they are late or cancel. Allston and Jeff showed exactly me what they were doing before, during, and after everything they did. Rich (big boss) called me several times to make sure I was happy. It's been 2 years and I'm still happy. These guys have many talents and trade skills beyond removing mold from your home. Highly advise you give them call!

Rich immediately responded to my call and helped solve the issue virtually - yes, without visiting. He looked at the pictures that I texted, took time to explain me the issue and suggested a DIY remedy. It resolved the issue - saving me time and $$. Thank you, Rich and MSG.

If you have an issue with mold, this is the first call you should make. Rich returned our call in minutes asking for pictures. He came along side of us and worked with us through the whole process of cleaning mold in the crawlspace, under floors in the house, and from a couple water leaks. Rich was never pushy. He advised us on things that we could do (instead of paying someone else) and how to do it to save money. He went so far as to suggest we combine the mold remediation in the crawlspace (that his company was supposed to do) with another job with another vendor figuring combining the work with the other vendor would save us money. I always felt that Rich had our best interest in mind when we talked and planned. Rich made an overwhelming situation much easier. His staff was all great and knowledgeable as well. I highly recommend this company if you have mold.

very well. Technicians were very professional and seemed to know their stuff

Very well. Very prompt and thorough, friendly and very knowledgeable. Would hire again.

Well. One of the good ones.

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