The Arborist Tree Service Inc

Went well and we are pleased with the results. Cleared it out promptly and were careful not to damage drive way lights that were in the way.

unknown

They did a great job on the trees. Very professional and cleaned up the area very well - including removing all the limbs and cutting the hard wood into fireplace sized pieces (at our request). The tree removal was fun to watch - they removed everything very carefully with ropes and did absolutely no damage to the yard. We will be having them back as we need more work done!

unknown

They did an excellent job and were professional in every way. We asked for an assessment of the trees in our yard and they recommended some for removal and others for trimming. When the crew arrived, they did the work in a short period of time and completely cleaned up the logs and debris. We have never had such great service from a tree service. They are arborist professionals and definitely know what they are doing. We highly recommend them.

unknown

The service was outstanding. The arrived quickly, took care of the tree that was on our home and cut down a very large pine tree that was damaged. When they left, it looked better than before the tree fell. We will be calling THE ARBORIST TREE SERVICE INC next time we need service.

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I had them first Come out to give a consultation about some trees following a large branch breaking and falling on my driveway. Someone came out the next day and I knew up front there would be a $125 consultation fee. As he looked at the trees he pointed out the dead material on both the pine and the oak, as well as some potential decay on the oak tree. We then discussed actions, including doing nothing.
I decided to have them return to remove the dead material from the oak and the pine, plus fully inspect the decay on the oak. The pine included a couple of "stubs" in addition to one main dead full branch. We agreed on the price of $475 and he waived the consultation fee. The work would be complete in 2 weeks time and I would be called before they would do the work. I was not required to be at home during the work.
I arrived home one afternoon to find that the work had been completed and an invoice left in the place we had arranged. When I checked my voice mail they had indeed called twice to say they were on their way to do the work. There was an additional message saying the work had been completed.
I inspected the trees and found that one of the "stubs" I expected to be removed was still in place. I phoned the following day to ask about this. I was told the workers did not have the paperwork with them and that the remaining stub would not cause me any problems. I had to ask about the oak decay and was told that it was not as bad as initially expected and shouldn't cause problems any time soon.
I gave the B ratings based first that the call was placed only shortly before arrival. A message the previous day with the notice they would even likely be there would have been better. Second, I expected that the items we discussed, including the second "stub", would be completed. When I called about this there was not an offer to return and take care of what was missed. Lastly, I expected a note would be added on the invoice, even hand written would suffice, about the decay inspection. Even if I had not had to call about the missed "stub", I would have had to call about the decay.
I will use their services again because I feel they care about saving trees and not just getting paid to cut them down. However I will make my expectations that everything originally discussed will be done at the initial visit or they will have to return at no extra charge. If there is just an inspection of something, I will expect it to be left in writing with the invoice. I will also ask that I be called a day before the work may be done. I understand that things may happen that affect an exact time but I would like more advanced notice.

We had an excellent experience with The Arborist Tree Service from start to finish. This company focuses on customer satisfaction. They were easy to work with and highly professional. We recommend them highly.

After the storm in July, our homeowner's insurance sent a crew from Peter the Stump Eater to remove the part of the tree that was on our house. Our insurance doesn't cover taking down the rest of the tree, but we didn't ask Peter the Stump Eater to do it because we thought their estimate was way to high. It shocked us when we found out how much they charged for the work they did do. I called Bruce at The Arborist for a free estimate because, of all the highest rated tree services on the list, they are closest to my address and I like to give business to my neighbors. Brandon Thomas came that morning about an hour after my call and gave me the estimate, which was less than half of the only other one we had. He said they could come back and do the job that afternoon, and he did return with 2 other guys. They were all both friendly and professional and did a great job. We're on a wooded lot and they did the least possible damage to the surroundings. Though it was close by, they successfully avoided my holly tree as I'd asked. They cleaned up the driveway, piled up debris at the edge of the woods where I indicated, and put my sons' basketball goal back in it's place. I paid them exactly the amount Brandon had estimated.

Highly recommended. Bruce and his crew were timely, personal, professional, and efficient. I was thoroughly impressed with their process from the initial estimate to completion.

Initially, Bruce came by for an estimate, walked the property, and we discussed a plan to remove the right trees in order to achieve the desired effects. At the end of the survey, he provided a firm price estimate for the job.

On the work day, the crew showed up on time, took care to not disturb my property while working, and completed the job on time. I was impressed by the crew's work ethic and attention to detail.

Overall, I was very happy with the final product, and I will continue to use this company in the future.

He is a fantastic arborist and lives 2 blocks away. It was an excellent experience. He shows up and gives you a quote. Everyone in his team is courteous and they clean up the debris. He is very knowledgeable about, what he does. He does good work and I always see him in the neighborhood trimming trees and all that. Everyone seems to be very satisfied with him. I didn't have a quote done elsewhere, as his price seems to be reasonable for a 30 foot tree. I will use him again in future.

I contacted The Arborist initially to get a quote for tree removal, but in the end we decided to get a consultation to help us determine what trees to remove, and to learn how to better manage the wooded areas long term. The arborist arrived on time at the house and walked the lot with us in a systematic way. He identified different species of trees for us, and taught us much about identifying features of trees that are more likely to develop problems in years to come. I think we came away with a much better understanding of what to look for when deciding which trees and branches to remove, and feel like this was money well spent.

My father handled most of it. A friend recommended him. He came when expected, did the job promptly and left with all the tree bits.

They were fantastic! They are very professional. They spend so much time planning how they are going to cut down the trees. Even my friend used them and was completely amazed, she said it was poetry in motion. I highly recommend them.

Bruce came out to give us an estimate to cut down a tree that had mostly fallen down in a storm. He was extremely knowledgable. He also walked around our property to inspect our other trees. He told me that another one of our trees is damaged and will probably need to come down in the next few years. He did not pressure me at all to hire him to take it down. He explained things in a very clear way. Several of my friends have hired his company in the past and they've all been very happy with his work too. He came back the following week to do the work. Overall we were very happy with his work and wouldn't hesitate to hire him again.