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29 years of trusted experience
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Reviews
5.018 Reviews
Showing 1-18 of 18 reviews
Franklin T.
10/2016
tree service
 + -1 moreWent well and we are pleased with the results. Cleared it out promptly and were careful not to damage drive way lights that were in the way.
Description of Work: Cleaned up and out a fallen maple tree
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Yes, I recommend this pro
Jim S.
01/2015
tree service
 + -1 moreunknown
Description of Work: Let's start here: I love, and respect, trees. Despite this, or because of this, depending on your beliefs about tree thinning and tree/human coexistence, I feel I need to start here because it's about killing trees. And on that score, I tend to lean toward giving the tree the benefit of the doubt. If a human is so myopic as to encroach on a stately tree with a building or a bulldozer, I say the human should back off and relocate. | |That said, I've also spent a lot of time in the past several decades wielding chain saws and wood splitters on fallen timber, "widow makers" and other tree-related conundrums. I built a beautiful log barn for our donkeys from timber on my woodland in Michigan before moving to NC more than 25 years ago. Here in NC, we live on wooded acreage in the rural buffer between Durham and Chapel Hill, and heat our home primarily with a wood stove. So suffice it to say I've probably dropped, sawed and split more timber than most folks. My wife and I joke (kinda) that we don't belong to a gym because our workout is splitting, moving, stacking and re-stacking our firewood. The ultimate benefit, of course, is that we have not only a shared outdoor exercise experience, but also an efficient wood stove making our home warm and wonderful. Nowadays, we mostly split and burn lumberyard scrap slabs of oak, hickory and other hardwoods. | |But when it came time to deal with a big white oak encroaching on our house roof, my wife easily convinced me that we needed professional help. In all my years of chain sawing, I was by now too old and too smart to tackle the task of removing this threatening house cruncher myself. So I called Bruce Paden, aka The Arborist. I knew from earlier experience with him and other tree services that there are cheaper options for this kind of work, and we'd even tried one of them. But we had no interest in re-joining the dialogue with friends who'd also tried jackleg tree guys to save money with laughable and disappointing (so far, fortunately, we haven't heard of tragic) results. Paden is a real-life arborist. He knows trees. And he hires people who share his vision. We like that. | |When we called, they showed up within days, as scheduled, scoped the project, gave the price, and we made the contract. The three-man crew, which included Paden, showed up when agreed (about a month after the initial visit - these guys are busy, which is a good sign). | |When they came, I took the afternoon off work to come home and observe. Amazing. They use top-line equipment, communicate in their own "tree" lingo, watch carefully for safety of climber and property, do the diligence. They whittled down that tall oak with ropes and saws and finesse without dinging our fence or roof below and cut it into firewood lengths, piled it as agreed, and left the place looking even better than expected. They'd also cut a big fallen oak into fireplace lengths as requested, even before I got home. | |It don't get better, folks. Two things I offer with confidence: First, you can find cheaper tree whackers; and second, you can't find better professionals than The Arborist if you give a rip about trees in general, your roof/landscaping/fence in particular, and professional tree service/advice overall. And I promise, we have no other connection with Bruce or anybody in his company. We just appreciate this level of professionalism in any service we hire. These guys bring it in spades (or, more specifically, chainsaws and ropes). |
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Yes, I recommend this pro
$3,950
brian K.
07/2014
tree service
 + -1 moreThey did a great job on the trees. Very professional and cleaned up the area very well - including removing all the limbs and cutting the hard wood into fireplace sized pieces (at our request). The tree removal was fun to watch - they removed everything very carefully with ropes and did absolutely no damage to the yard. We will be having them back as we need more work done!
Description of Work: removed 3 trees and a large branch. also cleaned up some other bushes in the yard
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Yes, I recommend this pro
$1,450
Ray K.
06/2014
tree service
 + -1 moreunknown
Description of Work: Removed a hanging branch. Assessed health of a tree. Said tree was still healthy.
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Yes, I recommend this pro
Sue L.
05/2014
tree service
 + -1 moreThey did an excellent job and were professional in every way. We asked for an assessment of the trees in our yard and they recommended some for removal and others for trimming. When the crew arrived, they did the work in a short period of time and completely cleaned up the logs and debris. We have never had such great service from a tree service. They are arborist professionals and definitely know what they are doing. We highly recommend them.
Description of Work: Tree trimming and tree removal.
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Yes, I recommend this pro
Susan A.
05/2014
tree service
 + -1 moreunknown
Description of Work: We had a lot of tree damage in the ice storm in March. Nora and Chip were great to work with... always responded quickly to calls or emails. Helped advise us on which trees could be saved. Estimate very fair and they did exactly what they promised. Left the yard much cleaner than they found it. Would definitely use them again.
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Yes, I recommend this pro
$1,000
Thomas S.
01/2014
tree service
 + -1 moreThe service was outstanding. The arrived quickly, took care of the tree that was on our home and cut down a very large pine tree that was damaged. When they left, it looked better than before the tree fell. We will be calling THE ARBORIST TREE SERVICE INC next time we need service.
Description of Work: Serviced trees.
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Yes, I recommend this pro
$1,500
Robert S.
01/2014
tree service
 + -1 more.
Description of Work: .
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Yes, I recommend this pro
$250
Glenna M.
09/2013
tree service
 + -1 moreI had them first Come out to give a consultation about some trees following a large branch breaking and falling on my driveway. Someone came out the next day and I knew up front there would be a $125 consultation fee. As he looked at the trees he pointed out the dead material on both the pine and the oak, as well as some potential decay on the oak tree. We then discussed actions, including doing nothing. I decided to have them return to remove the dead material from the oak and the pine, plus fully inspect the decay on the oak. The pine included a couple of "stubs" in addition to one main dead full branch. We agreed on the price of $475 and he waived the consultation fee. The work would be complete in 2 weeks time and I would be called before they would do the work. I was not required to be at home during the work. I arrived home one afternoon to find that the work had been completed and an invoice left in the place we had arranged. When I checked my voice mail they had indeed called twice to say they were on their way to do the work. There was an additional message saying the work had been completed. I inspected the trees and found that one of the "stubs" I expected to be removed was still in place. I phoned the following day to ask about this. I was told the workers did not have the paperwork with them and that the remaining stub would not cause me any problems. I had to ask about the oak decay and was told that it was not as bad as initially expected and shouldn't cause problems any time soon. I gave the B ratings based first that the call was placed only shortly before arrival. A message the previous day with the notice they would even likely be there would have been better. Second, I expected that the items we discussed, including the second "stub", would be completed. When I called about this there was not an offer to return and take care of what was missed. Lastly, I expected a note would be added on the invoice, even hand written would suffice, about the decay inspection. Even if I had not had to call about the missed "stub", I would have had to call about the decay. I will use their services again because I feel they care about saving trees and not just getting paid to cut them down. However I will make my expectations that everything originally discussed will be done at the initial visit or they will have to return at no extra charge. If there is just an inspection of something, I will expect it to be left in writing with the invoice. I will also ask that I be called a day before the work may be done. I understand that things may happen that affect an exact time but I would like more advanced notice.
Description of Work: Removed dead branches from an oak tree and a pine tree.
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Yes, I recommend this pro
$500
Nilda R.
06/2013
tree service
 + -1 moreWe had an excellent experience with The Arborist Tree Service from start to finish. This company focuses on customer satisfaction. They were easy to work with and highly professional. We recommend them highly.
Description of Work: Removed four large trees from a fenced backyard.
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Yes, I recommend this pro
$2,400
MARIAM E.
09/2012
tree service
 + -1 moreAfter the storm in July, our homeowner's insurance sent a crew from Peter the Stump Eater to remove the part of the tree that was on our house. Our insurance doesn't cover taking down the rest of the tree, but we didn't ask Peter the Stump Eater to do it because we thought their estimate was way to high. It shocked us when we found out how much they charged for the work they did do. I called Bruce at The Arborist for a free estimate because, of all the highest rated tree services on the list, they are closest to my address and I like to give business to my neighbors. Brandon Thomas came that morning about an hour after my call and gave me the estimate, which was less than half of the only other one we had. He said they could come back and do the job that afternoon, and he did return with 2 other guys. They were all both friendly and professional and did a great job. We're on a wooded lot and they did the least possible damage to the surroundings. Though it was close by, they successfully avoided my holly tree as I'd asked. They cleaned up the driveway, piled up debris at the edge of the woods where I indicated, and put my sons' basketball goal back in it's place. I paid them exactly the amount Brandon had estimated.
Description of Work: They took down and partially cut up a large/tall oak tree that had been damaged during a storm in July. The tree had several huge, high branches and two of them leaned hazardously toward our house. One of those had fallen on our house in the July storm and some rot was discovered, so we were advised to take down the whole tree. Because my husband and his brother enjoy woodworking, we did not have them haul it away. (see below for more details)
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Yes, I recommend this pro
$600
Sarah O.
03/2012
tree service
 + -1 moreHighly recommended. Bruce and his crew were timely, personal, professional, and efficient. I was thoroughly impressed with their process from the initial estimate to completion. Initially, Bruce came by for an estimate, walked the property, and we discussed a plan to remove the right trees in order to achieve the desired effects. At the end of the survey, he provided a firm price estimate for the job. On the work day, the crew showed up on time, took care to not disturb my property while working, and completed the job on time. I was impressed by the crew's work ethic and attention to detail. Overall, I was very happy with the final product, and I will continue to use this company in the future.
Description of Work: I contracted Bruce to remove six tall trees to open up my backyard.
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Yes, I recommend this pro
$2,900
Paula W.
12/2011
tree service
 + -1 moreHe is a fantastic arborist and lives 2 blocks away. It was an excellent experience. He shows up and gives you a quote. Everyone in his team is courteous and they clean up the debris. He is very knowledgeable about, what he does. He does good work and I always see him in the neighborhood trimming trees and all that. Everyone seems to be very satisfied with him. I didn't have a quote done elsewhere, as his price seems to be reasonable for a 30 foot tree. I will use him again in future.
Description of Work: I used the services of The Arborist Tree Service Inc. to take a tree down, during the spring of 2009.
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Yes, I recommend this pro
$125
Richard J.
07/2011
tree service
 + -1 moreI contacted The Arborist initially to get a quote for tree removal, but in the end we decided to get a consultation to help us determine what trees to remove, and to learn how to better manage the wooded areas long term. The arborist arrived on time at the house and walked the lot with us in a systematic way. He identified different species of trees for us, and taught us much about identifying features of trees that are more likely to develop problems in years to come. I think we came away with a much better understanding of what to look for when deciding which trees and branches to remove, and feel like this was money well spent.
Description of Work: We recently bought a new home on a large wooded lot, and we hired The Arborist to do a one hour consultation to help us determine what tree work is needed, and to learn about how to manage the wooded area.
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Yes, I recommend this pro
$125
Gwyneth D.
07/2011
tree service
 + -1 moreMy father handled most of it. A friend recommended him. He came when expected, did the job promptly and left with all the tree bits.
Description of Work: Cut down big tree and hauled it away. Also cleaned up limbs that had fallen previously.
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Yes, I recommend this pro
Martha P.
04/2011
tree service
 + -1 moreThey were fantastic! They are very professional. They spend so much time planning how they are going to cut down the trees. Even my friend used them and was completely amazed, she said it was poetry in motion. I highly recommend them.
Description of Work: He came at 9:00am, right on time. He is very nice, very professional, very honest. He had come out to give me an estimate before. I had pointed out trees that needed to be cut down completely and others that needed to be trimmed. I asked him to trim the dead parts of on tree, but leave the nesting area for the wood p . I was very specific in what I wanted even with the aesthetics. He did not make any marks, just note them as we spoke. He did everything exactly as I had asked.
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Yes, I recommend this pro
$1,600
Jon W.
03/2011
tree service
 + -1 moreAfter looking on Angie's List, I called The Arborist Tree Service. Within an hour, Bruce called me back. Within 24 hours he was at my house. He walked the entire property and told me not to worry. I did not need any work done. There was no charge for the visit. Now I know that if I ever need an arborist, this is the one.
Description of Work: We live on a tree-heavy lot. Some of the trees around the edges of the property were dying and I was concerned about the rest of the trees.
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Yes, I recommend this pro
Christina B.
03/2011
tree service
 + -1 moreBruce came out to give us an estimate to cut down a tree that had mostly fallen down in a storm. He was extremely knowledgable. He also walked around our property to inspect our other trees. He told me that another one of our trees is damaged and will probably need to come down in the next few years. He did not pressure me at all to hire him to take it down. He explained things in a very clear way. Several of my friends have hired his company in the past and they've all been very happy with his work too. He came back the following week to do the work. Overall we were very happy with his work and wouldn't hesitate to hire him again.
Description of Work: Bruce cut down a tree that had been severely damaged in a storm.
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Yes, I recommend this pro
$200
Contact information
3003 Old Greensboro Rd, Chapel Hill, NC 27516
www.thearboristtreeservice.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service
FAQ
The Arborist Tree Service Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
The Arborist Tree Service Inc accepts the following forms of payment: Check
Yes, The Arborist Tree Service Inc offers free project estimates.
Yes, The Arborist Tree Service Inc offers eco-friendly accreditations.
No, The Arborist Tree Service Inc does not offer a senior discount.
No, The Arborist Tree Service Inc does not offer emergency services.
No, The Arborist Tree Service Inc does not offer warranties.
The Arborist Tree Service Inc offers the following services: Tree removal, tree pruning, woodlot management, construction consultation & roof clearance, maintenance pruning, tree removal and long term tree planning.
Contact information
3003 Old Greensboro Rd, Chapel Hill, NC 27516
www.thearboristtreeservice.comService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed