About us
My name is Pete Gamble. I received a BA in Criminology from UCONN in 1973 and moved to Chapel Hill in 1980 to start my own locksmith business. I work by myself with NO employees or apprentices. I back everything I do or sell with no-nonsense, clearly worded personal warranties. [email protected].
Business highlights
Services we offer
Residential and commercial locksmith services..
Amenities
Free Estimates
Yes
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A less knowledgeable locksmith would probably have sold me a new inferior lock so I'm glad Pete knew what he was doing and didn't sell me a bunch of stuff I didn't need.
This was a few months ago so I may be off a bit on the price or date of service, but the work was definitely solid. I haven't had a problem with the lock since.
I called several locksmiths and left messages and that help was urgent. Only Pete returned my call. He arrived within an hour and not only fixed our problem lock,but assessed our other locks and made needed adjustments.
We were very pleased with the service. Pete was friendly,professional,and educational regarding the cause of our problem.
We found Peter to be highly professional, skillful and pleasure to work with. We would use his services without any hesitation in the future.
"Member...First of all i apologize for any bad feelings you have. At our original meeting we agreed, since you were selling the house, to keep the cost down as much as possible and repair rather than replace locks. I was a bit hesitant but offered, and gave, you a full warranty on all the work until you sold the house. I do not keep records of of jobs that i do not bill for but, if memory serves me correctly, and i may be wrong, one of the call backs was for a problem not related to the original call and the other was indeed a mistake i had made. Both times the problem was fixed and the no charge warranty was applied. I also apologize if i talked too much, you seem like a very nice person and i thought you were enjoying the conversation and would also enjoy the music of my band which is why i gave you a $15 CD for free. I also recall coming almost immediately the second time you called back...months after the original work had been done. But the main thing is, I am sorry you feel so unhappy with my service and will offer you a free $125 service/travel charge should you ever change your mind and choose to use my services again. Best Wishes! Pete Gamble"
Licensing
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