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Open Door Policy, Inc.

About us

Open Door Policy is a locally owned and operated business in Chapel Hill, NC. We are members of the Chapel Hill Chamber of Commerce and we have an A rating with the Better Business Bureau. At ODP, we offer exemplary customer service with only a $75.00 service call. We service all brands o if you need a new garage door or a repair to your existing door, give us a call.

Business highlights

Emergency services offered
11 years of experience

Services we offer

ODP is a garage door sales and service company. We can sell and install new garage doors or fix any existing problem on your current door. We specialize in broken springs, bad rollers, child safety sensors, etc., machine problems

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-7 of 7 reviews
Joelle B.
Nov 2021
5.0
Yes, I recommend this pro
We could not be more pleased with the excellent service provided by Sean and Jon at Open Door Policy. Their pricing is fair and they are extremely professional, personable, and hardworking. It is clear that Sean and his team take great pride in what they do and are willing to put in the time and effort needed to tackle any job. They took care of a cable replacement, new rollers, and a very complicated lock/handle replacement on my 45yr old wooden garage doors. The doors have never worked so well! The quality of their work is simply second to none!!

Imran R.
Jul 2021
5.0
Yes, I recommend this pro
Sean and his team at Open Door Policy are amazing. He is courteous, prompt, fair and really focuses on providing quality service. We are extremely pleased with the work that they did and recommend them highly.

Jamie S.
Feb 2020
5.0
Yes, I recommend this pro
PHENOMENAL COMPANY! HIGHLY RECOMMEND! They installed a new garage door for us and did such a fantastic job! I just stand there in awe of how gorgeous our door is. Like its literally the most beautiful door you've ever seen. And its smooth and quiet, like heaven. HIGHLY highly recommend.

ELLEN B.
Nov 2018
5.0
Yes, I recommend this pro
$500
The team arrived early, diagnosed the problem, and listened to what I had to say. They took exactly the time the said they would and the price was exactly as quoted.

Sandy M.
Jun 2018
5.0
Yes, I recommend this pro
$400
The work was professionally done in a timely manner. It did take a second trip because my door has some very heavy duty springs and so they had to order them.

Sean L.
Jul 2017
5.0
Yes, I recommend this pro
$294
These guys are fantastic!!!

Amelia C.
May 2017
5.0
Yes, I recommend this pro
$600
From the moment I called Open Door Policy, my experience was excellent. They were on time, they figured out the problem quickly and they didn't just try to sell me a new opener, but instead explained all of my options to me so I could decide what I wanted. There was no pressure to purchase a new opener. Their advice was honest and their prices are reasonable. They worked fast and did a wonderful job. I love my new opener! The owner, Sean, is great and it is easy to see that he is dedicated to providing quality service for his customers. My overall experience with this company and the work they did was far better than the experiences and quality of work performed by any garage door repair company I've hired in the past. I will only call Open Door Policy in the future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Open Door Policy, Inc. is currently rated 5.0 overall out of 5.

Open Door Policy, Inc. accepts the following forms of payment: CreditCard

Yes, Open Door Policy, Inc. offers free project estimates.

No, Open Door Policy, Inc. does not offer eco-friendly accreditations.

No, Open Door Policy, Inc. does not offer a senior discount.

Yes, Open Door Policy, Inc. offers emergency services.

No, Open Door Policy, Inc. does not offer warranties.