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Circle City Lock & Key Locksmith

Locksmiths, Mailbox Repair

About us

Award Winner (Angie's List Super Service Award 2015, 2016,, 2017 & 2018) Circle City Lock & Key Locksmith is a full service locksmith company providing residential, automotive, emergency and commercial business store front services for our customers. We are a family owned and operated business dedicated to customer satisfaction. Fair and honest pricing and a history of high quality work is what has made our company stand out. Open Mon - Fri 8am - 5pm ...for home, auto and business lockouts. We service Orange County, NC and areas of Durham, Wake, Chatham, Alamance and Lee Counties including Chapel Hill, Carrboro, Durham, Hillsborough, Pittsboro, Fearrington Village, Morrisville, Apex, Cary, Raleigh, Wilsonville, Goldston, Snow Camp, Bear Creek, Gulf, Bennett, Bynum, North Carolina and surrounding communities.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

24/7 Emergency Lockout Service, Re-key Locks, Auto Transponder Keys, Car Keys Made, Ignition Replacement, Keys Made & Duplicated, Locks Changed & Repaired, Lock Picking, Master Key Systems. Door Closers, Peep Holes, Mailbox. File Cabinets, Desk Keys & Locks, Gate, Pool, Patio Door Keys & Locks, Window Locks, Safe Service & Sales, 24 Hour Mobile Services, Motorcycle Keys, Mechanical Ignition Keys, High Security Keys. Lost your Car keys? Don't go to the Car Dealer...we're nearly half their price.

Services we don't offer

We provide nearly all locksmith services... call us today!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 122 reviews

Doug S.
11/2018
5.0
locksmith
  + -1 more
One lock had become so kludged that the latch wouldn't come out, and the door wouldn't even stay shut. We also had, for a variety of reasons, some mismatched locks on other doors. The folks at Circle City Lock and Key contacted me quickly after I submitted my request through Angie's List, were extremely flexible in arranging a visit, and arrived on time. My wife met with them, so I relay only what she said, but she reported that they were extremely helpful, that they explained the problem with the lock / latch, and even suggested a product for preventative maintenance. They worked on re-keying all the locks so the same key would work on all of them, which was a bit more of a challenge than I had realized (I was confused about which locks various keys worked on, had passed my misunderstanding on to my wife, and she had then passed that on to the Circle City folks). She was very happy and impressed with the time and care they spent on our job, and we both were pleasantly surprised by the charge. I would strongly recommend them to anyone in need of locksmith services.
Description of Work: One lock needed to be replaced, and other locks, with different combinations, needed to be re-set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig Y.
09/2018
5.0
locksmith
  + -1 more
I called City Circle at 8:00am and they squeezed me in later the same afternoon. Jim and his assistant were prompt, professional, and a pleasure to work with. They had my deadbolt working in less than 10 minutes and even took extra time to give it a thorough checkup to make sure it was working well. I highly recommend Circle City Lock and Key for all of your locksmith services.
Description of Work: Need help with a deadbolt that was jammed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Gail R.
06/2018
5.0
locksmith
  + -1 more
Great! Locks work well. Work was completed quickly & I got all of the extra keys I needed.
Description of Work: Rekeyed all of the exterior doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Anne H.
06/2018
5.0
locksmith
  + -1 more
Circle City Lock had a technician at my house very soon after I called. The tech was capable, polite and thorough. He had the parts needed on his truck, so there was no delay in getting parts. He was friendly to my dog, too. The price was reasonable. I give this provider an A+ and would call them again it the need arises.
Description of Work: Latch in front door broke, and door knob was rendered useless - door would not open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly B.
06/2018
5.0
locksmith
  + -1 more
As part of a major renovation, we needed to replace all locks and door handles on a number of inside and outside doors. I called Circle City because they had been rated so highly, and was not disappointed. The owner responded to my inquiry promptly, and scheduled an appointment for the next few days. The person who did the work arrived on time, explained everything, went above and beyond because a number of locks needed unanticipated work, and stayed until all the work was completed to my satisfaction. I have a very positive impression of Circle City and would definitely use them again. I would give them high marks on being fair and being very good at what they do.
Description of Work: Install 19 new locks and door handles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

John C.
03/2018
5.0
locksmith
  + -1 more
The locks were rekeyed to match other locks and are still working fine,
Description of Work: I needed a couple locks rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92.75

Randy B.
03/2018
5.0
locksmith
  + -1 more
Jason showed up right on time. He performed the work quickly and efficiently, much faster than I had anticipated. He made sure I was happy with the job before he left. I would call again in a heartbeat if I needed these types of services.
Description of Work: Repair/replace patio door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Todd B.
10/2017
5.0
locksmith
  + -1 more
Needed a deadbolt lock fixed on our back door. It went very well. They came on time. They investigated the situation and made the fix with the least amount of disruption and cost. Would highly recommend them.
Description of Work: Needed a deadbolt lock fixed on our back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Carolyn W.
10/2017
5.0
locksmith
  + -1 more
Excellent service, prompt, efficient, very reasonably priced, would definitely use them again.
Description of Work: Broken key in lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francesca M.
09/2017
5.0
locksmith
  + -1 more
very quick, cleaned up for himself afterwards
Description of Work: new lock placed and one broken one replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frances G.
09/2017
5.0
locksmith
  + -1 more
Went very well. Paid $45 extra for 3 more locks (9) in all.
Description of Work: Rekeyed my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

deborah M.
07/2017
5.0
locksmith
  + -1 more
Easy to schedule, arrived on time and did a great job!
Description of Work: installed a keyless entry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

T M.
07/2017
5.0
locksmith
  + -1 more
Very friendly, prompt and professional. Gave me tips on how to secure doors better. I had forgotten these tips during the madness of closing/moving day and we had him come back out to implement his suggestion. Would definitely rehire.
Description of Work: I had locked changed on a home I purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois Anne L.
05/2017
5.0
locksmith
  + -1 more
I could not have asked for more patient and knowledgeable individuals to repair our cylinder. Both locksmiths were wonderful. While one repaired the cylinder, the other made sure to explain everything to me, answer all my questions and concerns, and even explain what to do in the future should this problem occur again. There is no other locksmith I would ever use. I will refer all my neighbors, students, family, and friends to Circle City Lock & Key.
Description of Work: Re-key a cylinder on one of our side entry doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

brien P.
05/2017
5.0
locksmith
  + -1 more
Very well. Very efficient and very professional. They will be my locksmiths going forward.
Description of Work: Locks rekeyed x 5

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Circle City Lock & Key Locksmith
I'm so happy to hear that our locksmith provided you with great service. I will be sure to share your feedback with him. Thank you for your business. Call us if there is anything we can help you with. Jason Clough - Owner

NANCY S.
05/2017
5.0
locksmith
  + -1 more
It went great. They re-keyed 8 locks and gave me 6 new keys. I failed to show them a door that was to be included and they came back promptly and re-keyed it and also repaired a faulty handle. The technician was extremely polite and efficient, they were done in an hour!
Description of Work: We purchased a new home and had all the locks re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Circle City Lock & Key Locksmith
Hi [Member Name Removed], It was a pleasure working for you. I know my locksmiths have done their job right when I read a review like yours. If you need anything in the future, please call us 24/7. Thank You, Jason Clough

Patricia M.
05/2017
5.0
locksmith
  + -1 more
The technician came quickly, was very knowledgeable and professional. I could not be more pleased with the service.
Description of Work: I called City Circle Lock to change locks needed to get all house locks on the same key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Circle City Lock & Key Locksmith
Thanks so much for choosing our service. Our locksmiths are amazing -true professionals! They always strive for customer satisfaction and, as always, I will pass on to my staff that you gave them an A rating for the work they did. Jason Clough - Owner CCLAK

Desma G.
04/2017
5.0
locksmith
  + -1 more
I was contacted promptly and service was scheduled quickly. The tech was professional, I would definitely use Circle City again.
Description of Work: I needed several locks replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Circle City Lock & Key Locksmith
Thanks so much for choosing Circle City Lock & Key Locksmith. We are happy to hear that you were pleased with our locksmith service, as we always strive for customer satisfaction. I really appreciate your review, please call again anytime. Jason Clough - Owner

Hitesh P.
04/2017
5.0
locksmith
  + -1 more
Appointment to new key my car cause I need extra. I go to shop with my car they connect up to computer and give me new spare key. The price good and it works.
Description of Work: Car key extra made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Circle City Lock & Key Locksmith
Thank you very much for the A rating review. Please tell your friends about our auto locksmith service and call us again soon. Jason Clough - Owner

marc G.
04/2017
5.0
locksmith
  + -1 more
Installation was great and Jason cleaned the area after done
Description of Work: Installing deadbolt keys in new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Circle City Lock & Key Locksmith
Thank you for choosing Circle City Lock & Key Locksmith. I appreciate your taking time to share your review with others. Please call us again. Thanks, Jason.

Kimberly P.
03/2017
5.0
locksmith
  + -1 more
Arrived very quick. Had my car unlocked in a short period of time. Very professional. Prices are very affordable. I would recommend to everyone.
Description of Work: Needed a Locksmith to unlock my car. Keys were locked inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Circle City Lock & Key Locksmith
Thank you[Member Name Removed], glad to help you out. I appreciate the recommendation and review. Please call me again if I can be of assistance. Jason Clough, Owner

Regina H.
03/2017
5.0
locksmith
  + -1 more
My son-in-law locked the car keys in the trunk when he stowed shopping bags in it. Circle City arrived within 20 minutes to fixed the problem. Great guy (can't remember his name) he was engaging, rapidly went to work and we were in. We had called several locksmiths, the initial one we called said they would be right there but 2 hrs. later no sign. Calling them every 30 minutes to get an updated time, they would respond that they were 10 minutes away. Finally, on the last call back we said to forget it and called another locksmith, which turned out to be Circle City Lock & Key, wish we had called them first.
Description of Work: Car keys locked in trunk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Circle City Lock & Key Locksmith
Thank you for your review [Member Name Removed], glad we could be of assistance. Please keep our phone number handy to call us first next time. Jason Clough - Owner

Mason K.
02/2017
5.0
locksmith
  + -1 more
Key was stuck in door lock, as I endeavored to remove it myself it eventually broke off. I called this company to remove the broken portion from the lock and make a new key as this was the last key I had. Jim, the locksmith, showed up within an hour after my call, removed the broken portion of the key and crafted several new ones. The price was less than two other companies and he was true to his word that he would work me into his schedule. I saved money finding this locksmith on Angie's List.
Description of Work: Broken key in door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Circle City Lock & Key Locksmith
Thank you for your comments, we are happy to help you out. We appreciate the thumbs up! Best regards, Jason Clough

William S.
02/2017
5.0
locksmith
  + -1 more
Great! The serviceman was on time, courteous and very professional.
Description of Work: Re-keyed several locks for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Circle City Lock & Key Locksmith
Thank you so much for choosing [Member Information Removed] City Lock & Key Locksmith. I really appreciate your business, as well as your kind words! Jason

John K K.
02/2017
5.0
locksmith
  + -1 more
Fantastic! Helped me unlock my vehicle for $65. Made me a new duplicate key for $2.50. Cut an old rusted bicycle lock off my bike frame for $10. I made out like a bandit... great prices.
Description of Work: Helped me with a lock out situation, duplicating a key and also a bicycle lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77.5

Response from Circle City Lock & Key Locksmith
Hey [Member name], Thanks for the great review. Take care and call us anytime! Jason

Contact information

200 Stancell Dr, Chapel Hill, NC 27517

http://www.circlecitylockandkey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
# 1286
Trade License Authority
NC Locksmith Licensing Board
Trade License Expiration
08/14/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Mailbox Repair

FAQ

Circle City Lock & Key Locksmith is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Circle City Lock & Key Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Circle City Lock & Key Locksmith offers free project estimates.
Yes, Circle City Lock & Key Locksmith offers eco-friendly accreditations.
Yes, Circle City Lock & Key Locksmith offers a 10% senior discount.
Yes, Circle City Lock & Key Locksmith offers emergency services.
Yes, Circle City Lock & Key Locksmith offers warranties.
Circle City Lock & Key Locksmith offers the following services: 24/7 Emergency Lockout Service, Re-key Locks, Auto Transponder Keys, Car Keys Made, Ignition Replacement, Keys Made & Duplicated, Locks Changed & Repaired, Lock Picking, Master Key Systems. Door Closers, Peep Holes, Mailbox. File Cabinets, Desk Keys & Locks, Gate, Pool, Patio Door Keys & Locks, Window Locks, Safe Service & Sales, 24 Hour Mobile Services, Motorcycle Keys, Mechanical Ignition Keys, High Security Keys. Lost your Car keys? Don't go to the Car Dealer...we're nearly half their price.
We provide nearly all locksmith services... call us today!

Contact information

200 Stancell Dr, Chapel Hill, NC 27517

http://www.circlecitylockandkey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed