Audio Video One - Chapel Hill

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It has been a delight working with Rich on the audio, video and data systems for our house. Rich is extremely knowledgeable both on traditional audio and video technology as well as on integrating the latest high tech advances into a system. I was very impressed with how patient he was in educating me about the design for our systems and answering all our questions. We have been extremely happy with our systems. They have really brought our house to life and ndash; Mozart in the background while entertaining guests and upbeat music motivating us while cooking in the kitchen. Rich put a lot of effort into putting together a great entertainment center that matched our budget. He was helpful in telling us what upgrades would be good value and which wouldn't, so we feel like we got great value in the price of our systems. Rich also took the time to train us on using the systems, and we have found them easy enough to use that guests visiting us have no trouble using the systems. Most importantly, Rich put a lot of thought and care into designing our systems. As an example, our entertainment center is not ideal for A/V equipment as it had poor ventilation. Rich designed and installed a temperature controlled ventilation system that is inaudible, allowed us to keep the A/V equipment cool and therefore allowed us to keep the entertainment center. We have been very pleased with our experience with Audio Video One of Chapel Hill.

Rich listened carefully to my needs and walked me through a couple of options and a recommendation for a High Definition TV, receiver, Blu-ray DVD/CD player, surround sound woofer and speakers, and universal remote (boy does that make it easy). He invested his time in providing lots of general education for me regarding the differences among LED, LCD, Plasma TVs, acoustic considerations and more. He shared photos of the items and specs. I respected his rationale for his recommended item in each case. He also invited me to test drive our agreed upon system at an independent facility. We took our time purchasing - even waiting a few extra weeks at the transition of the new model year to ensure I had the best and updated options for the TV. Rich ensured that I could operate the customized remote with good "training" and has been readily available for any follow up questions I've had. There have been no maintenance issues. I am so glad I made this investment and am amazed at how much entertainment value I now enjoy.