Tom Buzzard Co
About us
Additional DBA - Buzzard, Tom Co. Award winning. CertainTeed Governor's Award 2019
Business highlights
Services we offer
Residential roof replacement.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
95% | ||
4% | ||
0% | ||
0% | ||
1% |
"Thank you for your very kind words. I am glad that we were able to meet all of your roofing needs! :) Tom"
"What a nice review! Thank you. :)"
"Thanks for taking time to post these very kind words! :) It was a pleasure to work with you. Tom"
"Thanks to this member for his very kind words. His interest and questions were welcomed. It was a pleasure to work with him."
"I regret that this member has this perception of the project. I wish them well."
"I thank you for your very kind words. I enjoyed working with you also. :)"
Tom came out to give me a quote on a roof replacement two years ago. At the time, he said that there wasn’t an immediate need for a roof replacement. He said I could probably get one or two more years out of my roof. I very much appreciated his honesty. Two years later, I scheduled my roof replacement.
Tom’s proposal was thorough and professional. Tom is extremely knowledgeable and walked me through everything. He actually came out twice; once for the proposal and once to sort out the details. He was patient and answered all my questions. Tom took the time to explain all the various aspects of roof replacement.
The crew was also very friendly and professional. The project manager walked me through some things, answered all my questions and showed me pictures of some bad spots that I had. They did a fantastic job, they were very detail oriented! The crew cleaned up and hauled away debris. The roof looks great!
"I am glad the experience was positive for you. This is what we strive for along with giving you a good installation. Thank you for taking the time to give review."
Job went pretty well. Got a little nervous when the job started on a day when rain was projected and occurred the day prior to the job start and the evening after the first day. But they were professionals and new how to handle the weather conditions. My roof presented many challenges which they handled well.
I had a list of items that needed some additional adjustments after the job was done. I made the list and reviewed them with photos a few days after the job was completed. The crew came back promptly a few days latter and addressed each item/issue and resolved them to my satisfaction and to theirs as well.
The shingle installation was excellent. They have a unique ability to handle un-usual challenges. They have many years of experience as a team. It was very evident that they have pride in their workmanship and strived for high customer satisfaction. I would rate the quality of the entire job a B+/A-.
"Thanks to this member for their kind words and encouragement! :)"
"And it was a pleasure to work with this member! :)"
"Thanks to this member for this review. I am grateful that you took your time to post. it. I trust all is well with you. :)"
"Thank you. You have been very kind to take time and make this expression."
"Thank you sir for this rating. We enjoyed working with you and your lovely wife. Sincerely, Tom"
I was very impressed with Tom. I had actually called him out and he gave me an estimate 3 years ago, but I decided that we really didn't have the money and just filed away the report. When the shingles on my roof started flying off every other week, I knew the time had come to replace the roof whether I waned to or not as the roof was almost 25 years old.
I got quotes from an independent roofer who I don't remember, Baker Roofing, and Tom Buzzard. The independent roofer gave me the cheapest price, but made me nervous as he said a lot of things, but didn't put anything in writing. Baker Roofing was really good, but they were a little more expensive than Tom and I really liked Tom's manner when he came out to explain what they would do. Both Baker and Buzzard left me full brochures and explanations, but in the end I went with Tom.
He was very responsive with me especially with email. A little more so with email than the phone as he was fairly busy, but email went well. He was eager to start the job as at the time his crews didn't have much to do. Once they began, they did a very, very good job. Tom stopped by almost every day to make sure things were on progress.
His crew worked very efficiently, and even worked Saturday and Sunday to get the job done on time due to rain halfway through the job. I told him one extra day was fine with us, but he said his crew wanted to finish for us.
They cleaned up very well when they left. We have found a few nails here and there, but for the size of the roof and the quantity of materials that had to be replaced, it is a lot less than I would have imagined.
Not knowing much about roofing, I was very happy with the entire process and would definitely recommend Buzzard to others.
"I thank this member for taking time to post this response. Even more I appreciate the kind words and the advice. I enjoyed working with them and wish them the very best."
"And this member was a joy to work with! :)"
"Thanks for this review. You are wonderful people."
Tom showed up on time for the estimate. He provided a competitive, professional estimate.
The crew showed up as planned, completed the work in the planned amount of time. The cleanup was so thorough you almost couldn't tell they had ever been here!
Tom followed up a couple of weeks later to be sure we were satisfied before he submitted his invoice. there were no surprises in the final bill.
"Thank you these very kind words. You have pointed out the things we strive to accomplish in your experience of the process, not to mention we strive to give the very best shingle roof cover installation. It is so good to see that we succeeded for you. :)"
"Very kind words. Thanks!"
"This is very cool! You are writing this review more than a year after the job and you are still very pleased! Thank you for all the kind words. I will pass them onto the men. It will encourage them greatly."
"It was great working with these folks. They are fair in their expectations and kind to the workers. Thank you for your very kind words."
On the other hand, there were a couple of leaks in the roof which were judged to be from "non standard" installation methods around vents by Mr. Buzzard's repair subcontractor. These were repaired but as I recall, one of them was repaired at my expense. My memory is not so good on this, but I remember being annoyed by the situation. This is the cause of the B rating.
Later on, my roof developed another small leak from a tree branch falling on it. I called 2 repair people from the AList. One of them repaired the leak and the other one caulked the vents again. I was told by one these folks that "whoever installed your roof did a good job".
Note, the date is accurate only to the year, plus of minus one year. AList wants me to be more precise than is possible.
"I thank this member for his report. We have tried to be very responsive to his concerns over the years. I am not sure why, after the warranty period, he decided to call another company to maintain his shingles. But I am very gratified in their report that we did a good job. Again, we thank the member for his gracious report."
Tom Buzzard is an exceptional businessman. Working with him is a pleasure and his dedication to his trade is profound. His knowledge of roofing is encyclopedic, his method of workmanship is singular, and the results are spectacular. As one previous reviewer noted, he doesn't even use the cheap nails! Tom doesn't install the cheapest roof available in the triangle. But he absolutely installs the best. I've since (they did this work a year ago) talked to some folks who regard Tom as perhaps one of the best roofers in the country. Not surprisingly, all his crew does is roofs, and he stays very busy.
In any regard, the particulars. Tom is always timely and accurate. When he says he's going to be there, he's there. His estimates of the scope of work required were accurate, and his recommendations to our plan and choice of materials was also excellent. The cost was reasonable, neither the highest nor lowest I was quoted. His warranty on his work was the best. Tom presented a bound estimate complete with explanations, and choices in materials and warranties as well as our agreed plan of work and bill. I've never received such a well presented estimate of work from a contractor! During the course of work we discovered substantial deterioration of the underlying plywood and that was promptly replaced/repaired. New roof vents were installed, an exhaust fan was removed, and improved drainage was built around the chimney. Additionally an inadequate roof vent for the furnace was discovered and repaired. Unknown to ourselves it had apparently never been installed properly.
After a year, I am still looking at a roof that is beautiful and functional, and despite owning a 40 year home with all that entails, I know that one thing I DON'T have to worry about anymore is the roof! Thanks Tom, meeting you was a real pleasure, and my unabashed recommendation to any prospective customer.
"Dear Member, thank you for these very kind words! I am sorry that I did not respond sooner. Somehow I missed seeing this review. The points you listed are the very points in which we strive to excel. That you noticed means we are on track. Your kindness is very appreciated."
There was an undesired surprise during the project wherein it was found previous homeowners had covered up extensive water damage with new/painted siding around the chimney area. However, it was so comforting to know that we were working with Honest & Reliable team that would fix it right once it was discovered And having the confidence that Tom Buzzard would give us fair pricing for the job.
The original estimate between Mr. Buzzard's company and a few competitors that we polled in the beginning were comparable.
Superior work, quality materials and honest folks to work with in Tom Buzzard and his great team of guys is what we benefitted greatly from by selecting them.
We highly recommend them without reservation.
"Thank you so very much with the review. I am humbled that you would take time to do so. It was a pure pleasure working with you."
"What a joy it was to work with this member. I thank them for their very kind words."
"I thank the member for this review. They have been very kind to us since we did their project, sending many references our way. It is greatly appreciated!"
"What an unexpected surprise! It is good to know that you are still happy after time has past. Thanks for the very kind words."
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