The House Surgeon

The quality exceeded my expectations. Jamie is very professional and trustworthy. He goes out of his way to make sure the work is done right with a great attention to detail.

I truly can't say enough great things about my experience. The job was completed in an incredible timeframe with quality craftsmanship. I was a tad concerned about the expense at first; I was planning on spending less but after seeing their work, I have absolutely no regrets. I will most certainly call them for any other job I may have.

It looks better than the original wall. Jamie went above and beyond expectations.

I just moved into stated needed a place asap and the one I got need some serious work. I contacted The house surgeon and let them know my issues with my place, and the owner Jamie personally came to handle the job in a great and timely fashion. Not only was he a fast worker but finished ahead of schedule. I plan to get some other work done and they'll be the first people I call.

He did an excellent job from start to finish. He even came a day earlier to accomodate our schedule. He showed up right on time, got right to work, and was careful to put up barriers to reduce dust in our kitchen. He put in sheetrock, sanded over the area (as well as an adjoining area that was stained from the water leak but did not need to be replaced) and then painted over everything to match our current ceiling paint. While he was waiting for the paint to dry, he and my husband noticed that the paint around our kitchen light (that was installed by the prior owners) didn't match the rest of the kitchen ceiling and he offered to paint over that area as well. He cleaned up after himself (there was no evidence that he had been here except the ceiling hole was fixed) and was very courteous and pleasant during the entire time.
When we bought the house it was clear the kitchen ceiling had been fixed and patched but the job was not done well. By the time Jamie was finished, it looked like the kitchen ceiling had never been touched--the paint blended perfectly, the patching job was seamless.
We've used him before for odd jobs around the house (drywall, painting, repairing a light fixture in a bathroom), and we would not hesitate to use him again--he's who we call when we need something done around the house.

Some suggestions were made that actually saved us money, the work was on time, and well done. It is now a few months since the work was done and everything is great. Very professional company and will work with them again when needed.

We have used their services in the past and expected a great job which we got, despite unexpected factors such as some of the fluorescent fixtures requiring just new bulbs instead of a new ballast (good news) and the kitchen plumbing being in not the greatest shape (bad news that will require a future fix, but of course better to know about trouble ahead of time). The work was done carefully and expeditiously, and Jamie kept us informed each step of the way. The workmanship is unparalleled; every time I look at our front door I am so happy to have it look so clean and inviting. Broad experience across many technical fields, a strong commitment to excellent service, and reasonable pricing are the best guarantees for customer satisfaction, and House Surgeon delivers brilliantly across the board. One last comment, their contract system, which identifies each step in a given task, is thorough and detailed, and gives the home owner a clear understanding of the scope of the project. This Agreement is carefully updated as needed through the life of the project, thus ensuring both parties are clear in communicating project requirements.

I think that this was a smaller job than the House Surgeon usually does, but Jamie (the owner) agreed to do it himself between some other bigger jobs. Jamie is extremely professional, reliable, and detail-oriented. He reviewed the work he was going to do with us very carefully beforehand. There were a few and quot;quick fixesand quot; we wanted him to do (e.g., in bathrooms), which he did not agree to do because he would not be able to guarantee a good outcome. The quality of his work is absolutely impeccable. It was impossible to tell, even looking really closely, where the water-damaged part of the wall that he repaired was. His solution for mounting the shelves turned out to be far better than what we had in mind. The price was a bit more than we had anticipated, but in retrospect, the professionalism and quality of the work were worth it. We will definitely use him again for similar jobs and also for bigger jobs when they come up.

Jamie Williams, owner of The House Surgeon, arrived and took detailed measurements and pictures of all areas needing repairs. He was extremely thorough and we were so impressed w/his professionalism that we hired him immediately. Jamie spent five days meticulously prepping and repairing or creating each item on the work order. His caulking is so precise, it looks as if he applied the bead with a tiny artist's brush. He repaired a hole in the ceiling that could not now be detected w/a magnifiying glass. He spent hours carefully crafting some moulding that was extremely difficult to apply due to the existing cabinetry. Jamie's work is simply superior and he is reasonably priced as well. If you are fortunate enough to be able to fit into Jamie's demanding schedule, count yourself lucky. If you care about quality, you've found the right person. I teased him that I will be calling him Jamie HOLMES from now on, just like the great contractor on HGTV. He is a gem and we could not recommend him more highly!

Came to view projects to be done promptly. Gave a written estimate--very businesslike. Rearranged his schedule so the job could be done sooner. Arrived at promised time every day. Walled off the area in the living room where the ceiling was to be replaced to conform to Federal standards. Took the doors outside to plane them and repaint. He is very organized, businesslike and careful with the jobs. He explained everything he did and asked if there were any questions or concerns each day when he left. The reason I didn't indicate a price grade is that we had no other bids. We felt the price was reasonable for the work done.

The project went well from start to finish. Jamie is extremely meticulous and compulsive about his work and had all so well planned out, with some of the work done in advance off-site, that the final task was completed without a hitch in record time. The rail is sturdy, attractive, matched our decor well, and turned out to fulfill its intended use exactly as planned. Kudos to Jamie!! My wife and I also found Jamie wonderful to deal with, and he explained everything he intended to do in detail in advance.
We certainly would not hesitate to use his services again!

Jaime did a great job. Surely neater and with less hassle than I could have done it. Even though is was just a small job, Jaime came out to my house on a Sunday morning! Because of his full schedule, he couldn't work us in during the week in a timely fashion. I think that speaks for itself! Will definitely call him back on future, larger jobs and highly recommend him based on our experience.

Our overall experience was excellent from start to finish. Jamie returned my initial inquiry call the same day. He agreed to come out to look over the space needing repairs in a timely fashion and arrived at our home right at the scheduled time. He spent a significant amount of time surveying our basement to understand the full scope of the project, and carefully explained even minor details to me. He came back to us with an estimate again in very timely fashion. We agreed with hire The House Surgeon for the project, and again, Jamie arrived at our house nearly to the minute of our scheduled meeting time to sign the contract. He spent more than an hour just going over the contract in detail and answering all our questions. And then, for the project itself, he started exactly on the day he said he would, and then finished 12 days later, exactly when our contract stated he would finish. His time working in our home could not have been any smoother. We were extremely pleased with the finished product - in fact, we really couldn't have hoped for more. I could not recommend The House Surgeon any higher - there really wasn't a single bad aspect of the experience.

Jamie responded within 24 hours to our call for an estimate. He came out within a day or so to see the scope of the project, took detailed notes and photos, and soon he had e-mailed us a very unusual, detailed step-by-step estimate. We agreed on a price and timeframe, and the project went without a hitch. Jamie is an expert in many fields and can come up with various solutions to technical challenges, depending on the intent and budget of the homeowner. In addition to his technical excellence, spotless working habits, and his reliability and honesty, he also has an eye for aesthetics and wants each project to result in delight for the homeowner. For example, after completing a challenging renovation of our powder room, with which we were really thrilled, he made a quick trip to pick up nice new switch and outlet plates so that the bathroom would look perfect. I appreciated being able to tell him, just select something you think would look nice, as his choices worked out perfectly and saved me many trips to the hardware store.

One of our family members has been suffering from a long illness, and Jamie was respectful and considerate of related constraints. Jamie is an excellent communicator and does not mind being watched while he works. In fact, his energy and can-do attitude are contagious and I believe he would be happy to know that we have continued the process of updating and repair that he started so well. His presence in our home was comforting and inspiring, but also instructive. We learned a lot from watching him at work and listeng to his explanations of how certain tasks could be addressed. We feel we now have what we have long been searching for - an ongoing relationship with a superb contractor with loyalty on both sides.

Excellent in every respect. The House Surgeon always goes above and beyond. See earlier comments.

I have never met a workman as nice to deal with or as much of a perfectionist as Jamie. Even when things were fine with us he continued to fine tune his work until it satisfied him. He was great in every way. He was neat, considerate. completely reliable, and even though this was the first time we had used him, we would have been completely comfortable leaving him alone in our home.
From the first day he started we could see what a perfectionist he was. Even before he started the job he came over twice, took pictures of all the work to be done, gave us an estimate based on the job not by the hour, and made us feel completely confident in his ability to do the job right.
We were so glad we hired him and would not use anyone else again!

My wife handles all these things. He was fabulous. The price was very reasonable. He was timely. Everything that he's ever done I know is great and my wife thinks he's great. I have nothing bad to say about him. We would absolutely use their services again in the future.

Jamie Williams is a true honest professional. His number one concern was to assure that my wife and I were satisfied with his work. He took the necessary time to make sure the job was done right. Jamie is a perfectionist; he will work into the evening until what he is doing is right. He takes the time to explain what was required and repeatedly asked if we had questions or concerns and was always extremely polite. Despite almost a solid week of rain, he completed the job prior to the date promised. I strongly recommend the House Surgeon.

I related the job from start to finish in the deatils above.

This is my third time working with Jamie. As always, he was great. It took me a little while to get on his schedule, but I was willing to wait because I know that Jamie is an honest professional who does excellent work. So far, every time I've worked with Jamie I've been impressed by his attention to detail and his commitment to doing the job right. For this job, I had told Jamie that I'd like to eventually replace all of my interior doors myself (about 8 more), and I asked if I could sort of watch him, ask questions, and take notes while he did this door. Jamie said he'd be more than happy to explain what he was doing during the job, what tools he was using, things to watch out for, etc. Jamie told me that the install was a basic job, but because my home is older, it would take him a while to take out the existing door because he had to follow EPA guidelines. He took great care to do the EPA containment even though he explained that removing the door was a relatively low-risk job. During the installation, Jamie told me what he was doing and why, gave me pointers for when I was on my own, and answered my questions. After he was finished, I was pretty confident that I could tackle the other doors myself. Jamie did a great job with the door and was meticulous about cleaning up after he was finished. I won't hesitate to call him again the next time I need something done around my house.

I knew Jamie when he handled smaller, handymen jobs. He still remains a professional. He always calls to confirm our meetings, give updates and let me know if he is in the house when I am not home. We started this project in late October and had an agressive deadline to meet with the holidays and winter quickly approaching BUT Jamie pulled it off!!! When he finished the side porch (which was buckled and covered with gross peeling polyurethane), I told him he undersold himself- it looks fabulous. He used all the appropriate EPA measures. He was completely hidden in plastic wrapped around the entire porch (my neighbors were very curious about what was happening:) Then he moved on to the kitchen-what a nightmare!! The house is almost 100 years old and the kitchen is a small, galley style with load-bearing walls on either side. Opening the walls up would prove to be a very expensive project. Therefore, Jamie took every cabinet door off, sanded 100 years worth of paint off, re-painted, changed hardware, installed a new counter top and a new stainless steel sink. It looks amazing!! I may even decide to stay in the house because the kitchen is such a HUGE improvement. Thank you again, Jamie.

The experience was excellent! The owner as very cordial and conscientious with his work. I found that he gave a really good estimate. He followed through with the time he expected it to take. The work he did was better than the work the original contractor did. His joints looked better than the rest of the house. The work he did was much better than expected. He went out of his way to help us out. We were in a bad situation because we had a death in the family and a son graduating. He was pretty much booked, but he worked it out to fit us in. We would definitely use him again.

Jamie Williams was outstanding in all respects; he promptly responded, reviewing each project with us and making useful suggestions. We received a detailed estimate of costs, work dates and completion time. He personally performed repairs, working over a weekend to ensure completion on schedule, as promised. Cleanup was impeccable. His attention to craftsmanship and detail shows the care and pride he takes in his work. He even took photos of the roof cleaning and gutter work to show us, sparing me a climb up a ladder. We are totally satisfied and impressed with the quality of his work. We expect to call him again later this year for additional work, and and we can recommend him enthusiastically.

A great experience. Jamie overcame many obstacles and got each door leveled and smoothly operating, ready for me to paint.

jamie did a fantastic job for us--we had very specific and unusual jobs for him (sealing off cracks in the garage door, covering random holes in our basement) that were not straightforward and took some creativity and time. Not only did he do a beautiful job, he was punctual, efficient, and done sooner than expected. He came and did the estimate within a day of our call and did the entire job within that week--personally. He was very thorough, not only in his work, but also in his explanations and discussion about what he planned to do--he was great about making sure we got exaxtly what we asked for. A big plus for him is that we had originally asked him to do a bigger job, but after talking it through with us, he pointed out that it would be a lot more expensive and likely not achieve the ultimate goal (to keep mice from coming into the basement). Instead he proposed a different and more creative solution that ended up being cheaper for us--I was very impressed that he turned down an expensive job and directed us in a better direction--even if it meant less money for him. We will definitely use him again; we highly recommend him.