I have been taking this car to the dealer for svc, but the price was high for just an oil change/inspection. So, I started going to a local shop (Merchants) and that was OK until it came time for them to change the cabin air filter and they tried to argue with me that this car did not HAVE a cabin filter! So, I did some looking and found some reviews for Pand A Smith on other sites that were positive. I figured that I would give them a try. I knew that the brakes were getting close based on comments from other vendors so it was not TOO big of a shock that I had to do the brakes/rotors. Overall, the 60K svc was about $440, the brake work total (all rotors and all pads replaced) was about $875 (which was roughly what Merchants wanted for the same work), and the torque mount replacement was about $220. They were quick to advise me that the torque mount work was not critical for this visit and that it could wait but I went ahead w/ it. The car has a lot of life left and I wanted to get it back in good mechanical condition. I was very pleased with the guys at Pand A and I will be heading back. Note that the B rating for price is just a general comment about the overall cost of auto maint. I can't pay that much for something and rate it as "A"!