Founded 1985 • With Angi since November 2009
Amenities
Free Estimates
yes
Warranties
Yes
Senior Discount
no
Eco-Friendly Accreditations
No
Licensing
Insured
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Verified Reviews
Showing 1-25 of 26 reviews
Jeannette B.
07/20/2017
Marian B.
12/04/2015
Donna A.
12/03/2015
Donna A.
12/03/2015
Mark B.
09/14/2015
David B.
02/15/2015
2002 Volvo Wagon AWD needed a variety of fixes. We called on the 10th and left the car that evening. They went out of their way to keep us informed. Every procedure was explained and justified to our satisfaction. They even called a place where our car was serviced before we owned the vehicle, just to get more info to help them discover a problem with the Transmission. We picked the car up on the 13th and the car drove like new. The $1800 cost was reasonable given the extent of repairs. They came in well under a competitor and were great to work with.
Description of Work
Suspension issues, 4 new tires, Alignment, Timing belt, Water pump, leaking brake line, checked transmission issue
Category
auto repair, car tires, transmission repair
Tanya E.
06/13/2014
Jan A.
04/14/2014
I have taken my Toyota Camry to p and a smith for 7 years. They are thorough, professional, thoughtful, fair and knowledgable. I have 124000 miles on my 1999 car. P and A smith have kept my car in great shape, which has required a few major repairs. They are the best auto repair and maintenance place I have ever used (owned cars for forty years). Chris is outstanding as the coordinator, and at times the one who has been so understanding and kind in telling me my car needed a significant repair. I have complete confidence on P and A Smith!
Description of Work
Oil change and rotate tires
Category
auto repair, car tires
Robert K.
03/31/2014
Very efficient, knowledgeable, and communicative. Completed maintenance activities faster than expected and very informative about condition of car and what might be needed for the next maintenance cycle. Prices were very reasonable.
Description of Work
Maintenance of 2004 Volvo S60
Category
auto repair
Jeannette B.
03/14/2014
C. Ray D.
03/01/2014
My wife loves her old Volvo and P and A Smith keeps it running well and safe for her. They are responsive and priced fairly plus we have developed a nice relationship of trust with the staff. I am certain that our Volvo will see many more miles with their help.
Description of Work
Electrical and a safety concern.
Category
auto repair
Wallace H C.
09/20/2013
I have been taking my Volvos to this location for over 10 years which has included a change of ownership. This change had no effect on the responsiveness and quality of work. I highly recommend this business. I will be returning in the very near future to have them replace a passenger-side front strut mount.
Description of Work
Periodic (Every 7.5 K miles) services. Checked exterior lighting, wiper/washers, drive shaft/axle boots/joints, front and rear brake pads, coolant and all other fluid levels. Rotated tires, balanced front tires, and set tires to correct pressure. Changed oil and filter. Road tested for handling and performance. Replaced (with no labor charge) streaking and worn wiper blades per my request.
Category
auto repair
LARRY W.
09/06/2013
Jonathan L.
08/27/2013
J W.
08/26/2013
Karen B.
08/08/2012
Excellent experience in all regards. They quoted me spot on for necessary repairs, finished on time, and even helped me arrange transportation to and from work for the day. Chris is especially professional and helpful. I'll be going to Pand A for as long as I have my Volvo.
Description of Work
Timing belt replaced, water pump replaced, suspension repair.
Category
auto repair
Joe C.
06/24/2011
As I mentioned I believe they do quality work. Everything Pand A fixed STAYED FIXED. I've had repairs done at Weaver Bros Volvo that did not last a MILE. My record is 3 visits to Weaver Bros. on the same day So I definitely consider Pand A more reliable than the Volvo dealers. Again ... prices are awful but everything on a Volvo is awful when it comes to repairs.
Description of Work
I own a 1999 Volvo S80 which should just be rammed into a tree but I keep hanging on to the mobile money pit. P & A Smith Auto Maintenance specializes in Volvo. There are only a couple of independent shops in Raleigh that can FULLY service Volvos. They do great work. They are expensive but much of that is the rip off costs for Volvo parts. Had a drivers side Window Regular replaced for a second time. A total of $500 on a shop that went under for obvious reasons. The other guys did trash work. P & A did great. Only cost me a paltry $600 to get the same repair done by them. Shortly after that they replaced some kind of fuel manifold that had been secretly recalled by Volvo. When I say secretly I mean the only way you could get any money back was getting the work done between certain dates AND fighting directly with Volvo for the money. I did neither knowing it was an exercise in futility. I just sucked it up and went on.
Category
auto repair
Kellie G.
06/01/2011
Randall S.
01/06/2011
Susan A.
09/20/2010
Joe C.
07/31/2010
It went as well as could be expected but keep in mind that a 99 Volvo S80 with 120,000 miles is basically a money pit. My frustrations are more with the car, not the mechanics. I think they did a good job. I am, of course, very disappointed with the "nothing accomplished for $300" visit but I cannot really blame P and A. My only hope is that maybe they will have mercy on me for the real fix since the first one accomplished nothing. AGAIN I am not holding P and A responsible. There's really no basis for that.
Description of Work
The above cost is for TWO VISITS First visit... Check engine light was on. They fixed it by replacing a vacuum line. Expensive job of course. Everything on a crap Volvo is expensive. Driver side window was broken. That was due to a previous bad mechanic. They fixed the window. Second visit... The car was surging at low speeds, meaning the speed was erratic, going up and down without changing the throttle. They cleaned out all the normal fuel system culprits and replaced the spark plugs. They warned me that it could be a more serious problem with the throttle control. Bottom line the $300 I spent for this visit was a total waste. Actually the cars performance seemed somewhat degraded after the service was performed. The problem came back in 2 days. Now the car is failing to accelerate sporadically at higher speeds. I was on the beltline yesterday and for 1/2 mile could not get the engine RPM over 1800. These are very common problems with this model year. Volvo, of course, will not do a recall. They'll only do software updates which usually does not fix the the problem, which they already know. When the time comes you just give them or a P & A Automotive several hundred dollars to fix their known manufacturing defect.
Category
auto repair
Randy O.
04/08/2010
I have been taking this car to the dealer for svc, but the price was high for just an oil change/inspection. So, I started going to a local shop (Merchants) and that was OK until it came time for them to change the cabin air filter and they tried to argue with me that this car did not HAVE a cabin filter! So, I did some looking and found some reviews for Pand A Smith on other sites that were positive. I figured that I would give them a try. I knew that the brakes were getting close based on comments from other vendors so it was not TOO big of a shock that I had to do the brakes/rotors. Overall, the 60K svc was about $440, the brake work total (all rotors and all pads replaced) was about $875 (which was roughly what Merchants wanted for the same work), and the torque mount replacement was about $220. They were quick to advise me that the torque mount work was not critical for this visit and that it could wait but I went ahead w/ it. The car has a lot of life left and I wanted to get it back in good mechanical condition. I was very pleased with the guys at Pand A and I will be heading back. Note that the B rating for price is just a general comment about the overall cost of auto maint. I can't pay that much for something and rate it as "A"!
Description of Work
The following services for the Volvo S80 T6 : - 60K mile service - Replace all 4 disk brake pads - Replace all 4 disk brake rotors - Replace top engine torque mount 60K Service includes pre-svc road test/evaluation; check exterior lights; check wipers/washers for proper ops; check driveshaft/axle joints and boots; check front/rear brake pads and discs; check cooling system ops and add recommended chemical updates; check battery fluid levels and charge; lubricate all hinges and latches in doors/trunk/hood; check fuel lines and all connectors; replace engine plugs (platinum tip); replace cabin air filter; replace engine air filter; change engine oil/filter; flush and replace brake fluid; rotate/balance tires; check tire wear.
Category
auto repair
Phone
Address
130 Woodwinds Industrial Ct
Cary, NC 27511
Service Categories
Auto Service
Auto Tires
Auto Transmission
Auto Inspections
Auto Radiators
Auto Mufflers