JOHNSON'S JEWELERS OF CARY

Watch Repair, Jewelry Sales/Design/Repair, Appraisals - Antiques/Jewelry/Items

About us

Small family business, 5 employees, Lay-away available, Buy Gold

Business highlights

89 years of trusted experience

Services we offer

We offer engagement rings, diamond jewelry, custom design work, watch repairs, pearl and color stone jewelry and silver designs and charms. We also do appraisals and buy gold. Gift certificates are available as well.

Services we don't offer

clock repair


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-14 of 14 reviews

Joseph E.
02/2018
5.0
watch repair
  + -1 more
My inquiries with the watch servicer/jeweler was very attentive, professional and above all very frank & informative. His general advice after an extended and patient discussion: Don't do any service or cleaning for now. He described any symptoms that may occur, indicating a likely problem(s) that may require the watch to be serviced or possibly replaced, contingent on the price. Since he owns the same Seiko model, I'm strongly inclined to accept his advice. In any event, when I return in the future with concerns about my watch, as to whether it can be repaired, serviced or cleaned, I'll almost certainly get the work accomplished at Johnson's Jewelers of Cary. That, or purchase a new watch from them. Why? Because of the patient and frank opinions of the jeweler. Literally a Cary business jewel. Outstanding.
Description of Work: Self Winding (Capacitive) Questions (Clean? Service?)

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia P.
05/2016
5.0
jewelry stores, watch repair
  + 0 more
unknown
Description of Work: Dipped 2 yellow gold rings to cover in white gold | |Resized 2 rings | |Repaired a setting

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Eric C.
02/2016
5.0
watch repair
  + -1 more
unknown
Description of Work: Replaced watch batteries and bands.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Mark F.
08/2015
5.0
jewelry stores, watch repair
  + 0 more
If you are looking for a jeweler with a slick showroom and sparkling lights, this is not the place for you. If you are looking for tons of part-time employees who started selling jewelry two weeks ago, this is not the place for you. Shiny display cases? No. If instead you want a small, well-established, family-owned store with personable employees, THIS IS THE PLACE. I had an old watch that was a gift that needed cleaning and a new battery, and the lady was very clear up front about what they could and could not do, and what it would cost. I got my watch back, cleaned up and running, and they only charged me $7. That is cheaper than Wal-Mart and a whole lot faster. This is the kind of place I want to know about if I need anything done on rings and watches.
Description of Work: Watch battery replaced while I waited in showroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7

Ken L.
08/2015
4.0
watch repair
  + -1 more
unknown
Description of Work: The only reason that I did not give them "A" ratings is that they did not do the work themselves. I have an old watch that needed to be overhauled and they send that kind of work out to a specialist. | |They were very nice and they were helpful in coordinating the service for me.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$425

James W.
07/2015
5.0
watch repair
  + -1 more
Both times the work was completed within 15 minutes, including on one very busy day when it was hard to find a place to stand out of the way in the store. Everyone in the shop was very courteous, and the price was very good.
Description of Work: Over the course of 2 visits in July, Johnson's Jeweler's replaced 4 watch batteries and removed links for one watchband for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33

William J.
06/2015
5.0
watch repair
  + -1 more
unknown
Description of Work: Fix watch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Melissa F.
03/2015
5.0
jewelry stores, watch repair
  + 0 more
THESE PEOPLE ARE AWESOME! Not only was the ring exactly what I asked for, it was even more beautiful than I could have imagined. They were prompt with their service and I will be going to them in the future for all my jewelry needs!
Description of Work: I asked them to make a custom wedding ring for me out of my engagement ring and a few other stones that my fiance had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Crawford W.
06/2014
5.0
watch repair
  + -1 more
gave estimate for both cost and time …. met or exceeded expectations for both
Description of Work: repaired Seiko self winding watch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Mark B.
03/2014
5.0
watch repair
  + -1 more
Everything went perfectly. The provider was timely, meticulous, courteous, friendly, welcoming, and highly professional. Although I decided not to repair the wristwatch at this time, the provider did not charge me for the assessment. I would DEFINITELY be happy to use Johnson's Jewelers for any future needs. They are first rate professionals and delightful to do business with.
Description of Work: The Provider courteously assessed the cost for repairing a valuable watch that I was going to rehabilitate and give as a gift.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette M.
01/2014
5.0
watch repair
  + -1 more
Came in and they took the watch back right away after he finished a long transaction with a customer that was already there. I waited while he sat down and did the work - replaced the battery, set the time, polished it up, and I was gone....they politely asked if they could show me anything but no pressure. Wonderful little place.
Description of Work: I had a Movado watch with a dead battery. Took it to Jared and they said it would have to be sent away to get replaced and would cost about 65 dollars and take 3 weeks. As I needed it today I asked if she knew of any place local that might do this on site....she hemmed and hawed and said no....I looked on Yelp and found Johnsons - they are in a tiny little unassuming brick building near the downtown square in Cary. Called them and they said they were short-handed due to the weather but if I brought it in they would do it today. I was there in 15 minutes....they were very busy but they still found time to do it while I waited....maybe 1/2 hour in total....would have been 15 mins under normal circumstances. The price 7 seven bucks. Nicest most friendly and polite people you ever want to meet....knew most of the customers who came in by name.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7

David B.
04/2013
5.0
watch repair
  + -1 more
I got a new watch from an online retailer. I spent about 45 minutes trying to remove one of the links to resize it. I finally threw in the towel and decided to seek professional help. I found Johnson's Jewelers online. Explained to the nice lady at the counter that I needed help getting my watch resized. She helped me figure out how many links needed to be removed. I was in and out in 10 minutes. Everyone was professional and nice. It was the best $5 I've spent in a while. I would go back to them again.
Description of Work: Needed to have a watch resized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Carole K.
04/2013
5.0
jewelry stores, watch repair
  + 0 more
It was a pleasant experience.
Description of Work: This was a while back, but I've visited Johnson's Jewelers over the years for a repair or battery change and if memory serves, I bought an item or two in the past. They've always been professional yet friendly. Their work and prices seemed reasonable to me, and I'm not easy to please.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$15

Julie S.
07/2012
5.0
jewelry stores, watch repair
  + 0 more
They are a long time family business. They're friendly and their price is not exorbitant.
Description of Work: I bought a battery for my watch in Johnson's Jewelers of Cary last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

    Contact information

    136 E CHATHAM ST, Cary, NC 27511

    www.johnsonsjewelerscary.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    Closed
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Watch Repair,
    Jewelry Sales/Design/Repair,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    JOHNSON'S JEWELERS OF CARY is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: Closed

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    JOHNSON'S JEWELERS OF CARY accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, JOHNSON'S JEWELERS OF CARY does not offer free project estimates.
    No, JOHNSON'S JEWELERS OF CARY does not offer eco-friendly accreditations.
    No, JOHNSON'S JEWELERS OF CARY does not offer a senior discount.
    No, JOHNSON'S JEWELERS OF CARY does not offer emergency services.
    No, JOHNSON'S JEWELERS OF CARY does not offer warranties.
    JOHNSON'S JEWELERS OF CARY offers the following services: We offer engagement rings, diamond jewelry, custom design work, watch repairs, pearl and color stone jewelry and silver designs and charms. We also do appraisals and buy gold. Gift certificates are available as well.
    clock repair

    Contact information

    136 E CHATHAM ST, Cary, NC 27511

    www.johnsonsjewelerscary.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    Closed
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM