Fabulous Floors Raleigh
About us
We offer superior hardwood floor refinishing and resurfacing services to Raleigh, NC and the surrounding areas.
Services we offer
Hardwood Floor Refinishing, Hardwood Floor Resurfacing.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.97 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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71% | ||
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29% |
Showing 1-7 of 7 reviews
Kurt M.
Feb 2016
Their flooring work was very good. The floors look beautiful and the new floors match the old perfectly, you can't tell the difference. The new vents were done very well with no gaps or cracks. All wood working was very well done.
HOWEVER, while removing the old flooring from the kitchen, they were extremely careless and damaged a water pipe and electrical circuit. The water pipe was (obviously) discovered right away and they had a plumber repair it. The damaged electrical circuit was discovered about 1-2 weeks after the job was completed and we attempted many times to get Fabulous Floors to come out and fix it. We were promised many times that they would, but it never was done and after many months of trying, we finally had to pay an electrician to come repair the circuit.
HOWEVER, while removing the old flooring from the kitchen, they were extremely careless and damaged a water pipe and electrical circuit. The water pipe was (obviously) discovered right away and they had a plumber repair it. The damaged electrical circuit was discovered about 1-2 weeks after the job was completed and we attempted many times to get Fabulous Floors to come out and fix it. We were promised many times that they would, but it never was done and after many months of trying, we finally had to pay an electrician to come repair the circuit.
Julie H.
Mar 2015
unknown
Bobbi S.
Oct 2013
We can see why they chose and quot;Fabulous Floorsand quot; as their company name because that is exactly what they deliver...fabulous floors.
John Adams is great business man. He is a very enthusiastic, informative, professional and thorough; just what you look for when hiring someone to do a marvelous job for you. He goes beyond and above. Always on time but should he be running a few minutes late, he calls to inform. He answered all our questions professionally and assuring. Explained exactly what he was doing as he went along and truly cared about our satisfaction. I love my floors beyond words, exactly what I expected and even more beautiful.
Todd H., Fabulous Floors called within minutes of my call. Very prompt for the estimate appointment and left me excited to start.They are very proud of their business and it shows in all aspects of the business.
They are praiseworthy, in every way, and we would be proud and would heartily recommend them for all floor services etc.
We are really pleased with the experience and finished product.
Thank you Fabulous Floors!
John Adams is great business man. He is a very enthusiastic, informative, professional and thorough; just what you look for when hiring someone to do a marvelous job for you. He goes beyond and above. Always on time but should he be running a few minutes late, he calls to inform. He answered all our questions professionally and assuring. Explained exactly what he was doing as he went along and truly cared about our satisfaction. I love my floors beyond words, exactly what I expected and even more beautiful.
Todd H., Fabulous Floors called within minutes of my call. Very prompt for the estimate appointment and left me excited to start.They are very proud of their business and it shows in all aspects of the business.
They are praiseworthy, in every way, and we would be proud and would heartily recommend them for all floor services etc.
We are really pleased with the experience and finished product.
Thank you Fabulous Floors!
Krissa S.
Mar 2013
John Adams was extremely professional and I give his highest marks to being extremely communicative. He always called to tell me when he was on his way, running late, or to follow up and ask if all was okay. When we found a couple of spots that needed further attention, he came as soon as his schedule allowed (was within two days - on a Sunday morning!) to take care of it. I've rarely had this level of attentive and committed service. The reason I chose this company was that their product is green certified, thus no noxious off-gasing. It has been terrific, and dried so much quicker than conventional solutions. Highly recommend this company!
Susan W.
Dec 2012
Do make sure you use somebody that comes out and looks at the floors before they begin like Fabulous Floors. The competition will set up appt to do floors and then he may tell you that he can't do it because of the product you may have used on them. This business does not operate that way. Yes it does cost more but it should not have to be repeated every 6 mo like the other one does. I was told this should last at least two years. It is a hassle moving everything especially if you find out they don't want to do the job at the last minute which is what happened to me. Fabulous Floors provided great customer service to me and were extremely honest and professional.This I do not mind paying extra for!
Thomas P.
Dec 2012
Todd worked with us to schedule the service at a time that would work. He came back with a workman to do a few touch-ups afterwards since there were a few minor corrections needed.
Overall, it was a good job. A screening does not make a floor look as good as new, but it did greatly improve the look of the floors. The service only took an afternoon.
Overall, it was a good job. A screening does not make a floor look as good as new, but it did greatly improve the look of the floors. The service only took an afternoon.
Matt B.
Jun 2012
I contacted this company as a referral from a friend that had work done by FF several months earlier. Todd Hille was responsive and proposed several options for us to consider. There was no pressure or up-selling and I felt very comfortable discussing my needs and timeline. Todd provided me a quote before we finished and it was very competitive with several different companies I had contacted. My insurance company came in first to remove the damaged floor and left quite a bit of mess. Keeley, Todd's main guy, was there bright and early with his crew the following Monday and got to work. I was impressed that they took quite a bit of pride in their work and they kept me informed of what was going on each step of the way. They took an extra day than expected but I think that was due to some extra things I requested. Before they left, we went over the entire job and they made sure we were happy with the work. Todd even took a bit of extra time to make sure the insurance company was satisfied, saving me a lot of hassle. Great Job! Would recommend them to anyone.
Licensing
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FAQ
Fabulous Floors Raleigh is currently rated 3.9 overall out of 5.
Fabulous Floors Raleigh accepts the following forms of payment: CreditCard
Yes, Fabulous Floors Raleigh offers free project estimates.
No, Fabulous Floors Raleigh does not offer eco-friendly accreditations.
No, Fabulous Floors Raleigh does not offer a senior discount.
No, Fabulous Floors Raleigh does not offer emergency services.
No, Fabulous Floors Raleigh does not offer warranties.