BULL TIRE AND SERVICE

.

First, I would like to commend the skill of the technician who found the leak. The tire had been losing only about 2 pounds per month, so it was quite a challenge to find the leak. This was evidently correct, because the tire has apparently not lost any measurable amount of pressure in the last 3 weeks, having the same pressure now as all the others.

However, there were two things about the service that I was less than happy about.

5W30 oil was put into the vehicle, but the Honda owner's manual calls for 5W20 and does not list 5W30 as an acceptable alternative. When I contacted the service advisor about this afterward, he said that this would work just as well and that he uses that viscosity in all his vehicles. Personally, I don't have the knowledge to judge whether or not this is acceptable, but my choice would have been to go with the recommendation of the Honda engineers rather than that of a repair technician, no matter how experienced. I also would very much have desired to have the chance to make the choice myself, since I would be the one who bore the consequences, whatever they might have been. To be safe, I ended up taking the vehicle elsewhere and having the oil changed again with 5W20.

A couple of days after the repair, the TPMS failure indicator lit on my dashboard. I took the vehicle back to Bull Tire, and they re-programmed the system. They had not done this the first time because the system appeared to have recognized the sensor. Having to take the vehicle back in again was inconvenient.

I would consider going back to this business for tires or alignment work, but not for an oil change.

unknown

I was very impressed with the professionalism of the entire business. The customer area was extremely clean, and every one of the 3 different people I spoke with provided excellent service. I dropped my car off one afternoon, and picked it up the next morning. The tires seem to be quite satisfactory (although at the time I'm writing the review I've only driven them just to my home). They provided a before/after report of the alignment.

This appears to be a well-run establishment, and I would feel comfortable going back there.

Very well. My car has a slight drift to the right as well as a bumping sound coming from the right rear. I described the history of the issues to someone named Earl there. I asked if he would be willing to just be paid for diagnosing the problem, and then let me do my own repairs at home, if they were the types of problems I could repair. He said he would prefer to do the work there because they like to stand behind their service, and because sometimes it's hard to nail down the problem completely up front. But he also said that if I wanted to do the work myself, he would go along with it.
I left my car then in the evening, and by noon the next day they were done looking at it. He determined that the alignment was correct, but that the drift could be fixed if he were able to adjust something in the suspension. Unfortunately, my car does not offer the ability to adjust that parameter. He said he could replace some parts with the type that allow the adjustment, but that it would be fairly expensive. He said that he felt that the drift was fairly inconsequential and therefore not worth the money to have the modifications done. But if I wanted him to, he could do it. This is very similar to the advice of another mechanic who looked at it, so I have reason to believe him.
On the bumping sound in the rear end of the car, it was a very similar situation. He said that they found that one of the struts was starting to wear. Not enough to be a safety issue, but just enough to make the annoying noise. Again, he said he could fix it if I wanted him to, but he felt it wasn't worth the money.
So there were two problems he found which he could have fixed and made a profit on. But he chose instead to skip the profit and advise me against getting them fixed because they were both fairly inconsequential. And for all the work he did, he charged me only $48 . I thought that was a heck of a deal.

They've been good. I didn't have any problems.

We'd been using Bull Tire for general maintenance for about a year. Always had a good experience, they never tried to oversell us on services. I'd known the brakes on our 2003 Camry were worn, and asked them to take a look at the regular oil change. I expected to repair both front and back, was pleasantly surprised when they informed me the rear were fine, only the front were needed. They performed the service efficiently. I plan to continue using their services.

Brought my car in with an engine knock, soggy breaks and a check engine light. the guy who called me to tell me what they could to to fix it was very nice and low pressure. he even suggested some things that could be put off for a few months if I didn't want to get it all done immediately and told me they could weld the exhaust leak rather then replacing the pipe. The work was done by mid morning the following day as estimated. My car runs much quieter and the breaks are a lot better since they got fixed.

They arranged for me to come in the next day after I called. After looking at it, the guy came out and explained that the linings were okay but he could smooth the rotors if I wanted and that would help eliminate the screeching sounds and the uneven stops. The service took no longer than estimated and the price was less than I expected. And my brakes are working much better. I will definitely use them again.

Excellent.