AUTO LOGIC

I needed a maintenance check on my car. I moved to the area a year ago and have only had the oil changed. They looked over the car, found nothing amiss and told me they found nothing to fix. $200 for diagnostic and oil change. I estimate the dealer service cost for the same would have been substantially more. Ahead of me in the check in line was a couple in a bit of a panic due to grinding noises when braking. They needed to be at the airport later in the day. They took the car into the garage and in a few minutes the mechanic came out with a small stone from the brake assembly. They returned the car to the couple with no charge.

Seems fixed.

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A very professional, friendly, and transparent organization. I'd never had an NC inspection before, but they walked me through the procedure, detailed all the costs, and -- best of all -- found very little to repair. My car was ready exactly when they said it would be, and the price was exactly what they estimated. If it's possible to imagine actually looking forward to taking your car someplace for service, Auto Logic would be that place.

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The owner of Auto Logic called me after reading my October review on my brake hoses replacement in August 2014.  He was very apologetic about the situation and agreed that it should not have happened.  He offered to refund my money.  I accepted, and Auto Logic sent me a check for the $387.00 charge. I am impressed with the owner's response and professionalism.  Thank you 
Auto Logic!

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The service was excellent. The workers are excellent. They are knowledgeable. They are expensive, but do a very good job.

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I was given a complete and detailed list of what each cost would be beforehand. They did the work in a timely manner and provided transportation to pick up my car when it was ready. They did a great job and the air conditioner worked great afterwards. They guarantee their work. I've known of this shop for years and the reason I started using them is because I trust them to be honest.

I use Auto Logic for the regular maintenance of my Toyota Prius. It is always very easy to make an appointment with them; I drop off the car in the morning and pick it up in the evening after work. They are always very friendly and their prices are fair. Plus I can keep my dollars in Carrboro rather than sending them to Durham (where the Toyota dealer is).

Auto Logic is fantastic. As always, they provided a detailed quote upfront and completed the work quickly. I had many interactions with them during the 7 years I lived in NC, and they provided quality service every single time.

Excellent - they're knowledgeable, fair and honest.

They are wonderful people to do business with. They are honest and tell you up front what the charges will be. They also give you a good timeframe for the work. They will let you know if there are any surprises.

Tranny had a slight and quot;rev and jerkand quot; at the top of 2nd gear shifting into 3rd but fluid needed to be changed anyway. They couldn't reproduce the issue so they went ahead with my request to change the drivetrain fluids which apparently smoothed out the shift issue. All went well as expected. They finished my vehicle in time for my trip. As always, Auto Logic's customer service is SUPERIOR! Marianne is a pleasure to talk with and Ryan kept me informed with the progress.
I have taken my 2003 Honda Pilot to these folks for a power steering pump and a front wheel bearing and they did a great job! As my Pilot has just turned 100K miles, I'm sure there are to be issues and I will continue to let Auto Logic be my preferred auto mechanics! Thank you guys for the great work!

They're reliable and efficient.

After seeing the large amount of positive feedback, I tried this shop for a second opinion that turned out to be wrong and cost me $2,668.45.

I would not recommend this shop because they stated and quot;definitivelyand quot; that their solution would correct my problem rather than my solution which was 1/5th the cost and ended up in the end being correct.

The shop did find issues related to the expensive fix, but never took sufficient ownership for the fact that the expensive solution didn't fix the problem I came to them for.

I have since switched to another shop which has consistently guided me towards appropriate incremental fixes. If Autologic would have done this approach, I would have been a happy customer.

As a side, they recommended 100,000 mile spark plugs which I don't agree with.

After posting this review, Autologic offered to refund a small cost related to this experience which was disappointing because I felt they should have done this and much more to begin with. Furthermore, the owner interrupted me mid sentence when I was pleasantly attempting to discuss my point of view, effectively ending the discussion a certainly not leaving me any happier a customer.

Auto Logic staff is very informative, friendly and fast. They are also reasonably priced. They are so very efficient despite the snow storms.

I had an appointment and they started on the car immediately. They called me to report their findings in less than 45 minutes and I told them to go ahead and replace the battery. The car was ready when I got back.