I sent by mail as instructed the two knives to the listed address several weeks to a month ago. When we called to check on them the phone message states,” the mailbox has not been set up yet”. We have tried to call at various times throughout the day and on various days with the same message. There is no other way to communicate except to drive over three hours to try to find the business. I figured it was legitimate because the man answered and was knowledgeable when I first called to have the work done.