Associated Plumbing Co

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The work itself was acceptable work (not perfect, but not terrible) but the issue came with the billing. After being quoted $600 by a plumber that was sent to my home to inspect the project prior to the company being hired and the work being performed, the final total that was presented by them was over $1700 and shocking to say the least. I spent nearly two months trying to resolve the issue with the company, calling them and filing complaints to the BBB and other organizations and attempted payments returned by them. We ended in court when they filed against me in small claims and after hearing the evidence and details of the case, the judge threw out their claim and awarded them nothing ... that said it all. BEWARE when dealing with this company and make sure you get a full quote/estimate in writing before they ever start the work ... or better yet, call another plumbing company!!

Bad experience made good by Associated Plumbing.  This is not the first time I've needed their help but I hope it's the last.  Great work, great crew and great service!  Thanks Gene!

unknown

repaired waste line connection to sanitary line outside the house

Associated was called to swap out an old dishwasher for a new dishwasher. They arrived in a timely manner but were unable to complete the job - not their fault since the old and new dishwashers were slightly different sizes and there was a plug in behind the space the dishwasher sits in that needed to be moved by an electrician. They did hook up the new dishwasher and had to leave it outside the cabinet which was fine. My issue is with the bill. I was quoted 75 and hour on the phone when I specifically asked their charges and hired them to do the job. With a two hour visit and minimal parts was expecting an approx $150 bill not the $265 that I was presented. When I called their office I was informed that there was now a trip charge etc. VERY DECEPTIVE ... other plumbers can do the same work for a lot less cost. I wouldn't recommend

excellent

The total time took 2 hours and it well worth it. Although I could have diagnosed the problem and done the repair my self, it would have taken me longer than a day since I work full time. The convience was worth the $217.50 I paid in labor costs.

They caused water damage and did not fix that right. The sink was improperly fixed to the point that I had to fix it and they then charged me for their faulty labor. I tried to rectify the situation and they were as unprofessional as I have ever experienced. I will NEVER use Associated Plumbing again.

Checked rating on Angies List and some coworkers offered good word-of-mouth for this firm. Called company number and was pleased it wasn't some plumber's cellphone but an actual service representative who scheduled me for later that day (wow!). Plumber phoned ahead of time to verify I would be there, and came over. He reviewed the problem, ran for parts and fixed it right up in no time. No hassle, no stress. Can't wait to call them for some additional little quirks I need addressed now that I have found a good plumbing company.

he came in, I gave him the new faucet. he cut off the water. removed old faucet. installed new one, make sure to seal carefully. turned water back on. he cleaned up his mess and discared my old faucet. He was quite cordial, and answered all my questions.

I placed the call around 09:30 AM for service. The tech didn't arrive until 04:30 PM. I waited around the house all day. The work took 30 minutes to complete. I was charged $103.00 for labor and $22.46 for parts. Add tax and the total was $143.46 for 30 minutes worth of work. Perhapse it is industry standard, but that seems a little high to me. Overall, the tech was nice and polite. He seemed to be an honest individual. I'm willing to give them a second try if needed.

very friendly from time we called to time the job was completed. promtly scheduled the service visit and took care of these tasks. they are always careful with not tracking mud or dirt through the house. we have used them for larger jobs in the past and we have found them to be great for replacing water heaters and delaing with water lines.

They were finished in little over an hour. They were very professional and courteous. I was quite satisfied with the price. I will use their services again.

He called me back at 2am and walked me through the steps to shut the gas off to the water heater. They did a good job. They were fair. They came right away.

All went according to my needs

I have used them before. They are prompt and they clean up after themselves. We had a couple things to do around the house and they helped us out at no charge which was nice.

They provided good service. They arrived on time and it was the day after I called them. We have used their services in the past also and have always been pleased. They are a trustworthy and professional company. I would recommend them to others.

We are repeat customers of this contractor. They used good, high quality materials. Their employees were very conscientious of our home while they worked. They didn't leave a mess for me at all in which I appreciated.

THEY DID WHAT WE ASKED THEM TO DO. THEY ANSWERED ALL THE QUESTIONS THAT WE ASKED THEM. THEIR SERVICE WAS EXCELLENT. THEY WERE PROMPT, EFFICIENT AND FRIENDLY.

IT SEEMS LIKE I HAVE TO USE THEM EVERY WEEK FOR ONE THING OR ANOTHER. THEY SEEM KIND OF EXPENSIVE, BUT THEY ARE ALWAYS THERE RIGHT AWAY WHEN I NEED THEM. THEY ARE PROFESSIONAL AND FRIENDLY. THEY HAVE BEEN IN BUSINESS OVER 40 YEARS.

THEIR PUNCTUALITY AND PROFESSIONALISM WAS EXCELLENT. THEY WERE ALSO VERY RESPONSIVE. I NEVER HAD ANY PROBLEMS WITH THEM. THEY DID DRIP A LITTLE STUFF ON MY CARPET, BUT I GOT IT CLEANED.

Associated Plumbing did a fine job. They fixed the toilet, so I have not had any other problems since. I didn't have any problems with the workers or their quality.