ABLE PAINT CONTRACTORS
About us
Full service paint contractor specializing in residential repaint, as well as new constructon and small commercial
Services we offer
Interior and exterior painting. Residential and commercial. Historic restoration. Wallpaper removal
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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50% | ||
0% | ||
25% | ||
25% | ||
0% |
I really wish I was writing a better review for this, because my overall experience with John was very positive, right up to the point where I got the bill. When we initially discussed the project, he gave me an estimate of $1,050 (he says his estimate was $1,150, but that's not what I had written down) and told me it might be "a bit higher or lower, depending on how things go." I had asked him to paint a stripe along the wall in my office, and he was up front that he wasn't sure how that was going to go, so it might be a little more. It took a solid two (2) weeks to complete the project, including a few days with another contractor to provide some Sheetrock patching ($375) that I chose to do based on John's suggestion. I also asked John to paint an extra piece of trim between the dining room and the 1/2 bath, so I expected the project to be slightly more than the $1,050 we discussed - however, I was not AT ALL prepared for a final bill of $1,545 - that is 50% higher than the original estimate, and completely unacceptable to me. Unfortunately, I foolishly agreed to this project without a written firm estimate and trusted that John would honor his verbal quote and notify me if things started to get to the point where we would be exceeding the quote - it appears my trust was misplaced. John truly is a very nice man and he is an excellent painter - the quality of the work is outstanding; however, nothing can excuse the fact that his final bill was 50% higher than the estimate.
I am choosing to give an overall rating of "D" for John, even though the only thing that went wrong with this project was the price; unfortunately, that price went REALLY wrong. I had a good conversation with John after he presented the bill, and told him this was completely unacceptable to me. We had talked about doing several more rooms in the house (in fact, I was hoping to have the whole house repainted in stages over the next 6 months or so), however, this is not going to happen. I told John how disappointed I was in the pricing, and that because of that I would not be using him again and I would be writing a negative (but honest) review on Angie's List about his service. I am extremely disappointed in how this turned out, as I truly enjoyed working with John and was looking forward to hiring him for more work. Unfortunately, I believe that when you give a verbal quote you are giving your word, and a man is only as good as his word. John made the choice to charge me far more than the agreed-upon price and as such, he will not be getting any additional business from me.
Licensing
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