Marlon and his guys did an excellent job building our new deck. The finished product is high-quality and the communication and customer service exceeded our expectations. I will most certainly be calling on them in the future and I will be recommending them to anyone looking for similar projects.

Deck Specialist came in and did the job promptly/efficiently and did so in a timely manner. Tore down and disposed of old deck and constructed new Trex deck. Did a wonderful job. Had a Great Crew that was very respectful & mindful (not using bad language) always willing to discuss work. Thank you Deck Specialist for our beautiful deck, Top notch work!

They came out right away. Told them what I wanted. They said they would send me an estimate. Never heard from them.

Workmanship is excellent. Crew is experienced, dedicated to doing it right. Worked long hours to complete job on time as we asked. Extremely honest! Responsive to all requests. Highly recommend for any construction/hardscaping.

quote was higher than others

Guy came out to look at porch and we thought it went well. He said he would have a quote out to us in a few days. Never got an email or phone call back. My husband called twice to leave messages and no one has called back. I find this to be very rude. If you dont want the job, just say you are too busy right now.

In January, 2020 we contracted Deck Specialist to do a number of home improvement projects: dormer siding replacement, front door threshold replacement, painting a 3 story chimney, and garage door trim replacement. While Deck Specialist's company name does not suggest they are capable of remodeling / general contracting work, their work is excellent...and I am difficult to satisfy. Marlon quoted the project as fixed priced and stood by that quote even though they ran into a height issue reaching some of the work locations given our house has a walk out basement making the dormers higher than most ladders can reach. Marlon had to rent (for several days) a "cherry picker" lift machine. Tyler and Jeff literally spent a few hours moving the machine around the house being cautious not to damage the lawn given its weight and size. The job was completed on schedule, the team arrived on time each day and there were no missed days. The entire team is very professional; if I had a question or concern, it was immediately addressed. Like all construction projects, I had 2-3 punch list items that I wanted addressed after the job completion - the items were addressed immediately without waiting weeks of having to make numerous telephone calls as some contractors do. I would recommend Deck Specialist, Marlon, Tyler and Jeff, to all my friends and neighbors. They made this project go smoothly and we are 100% satisfied with the workmanship and value of our investment.

Darn near perfect. Marlon was very responsive to our needs and question. We went through three design iterations to develop a design that met our desires and budget. Marlon was helpful and accommodating each step of the way. Once we agreed on the final design, we scheduled, he and his crew showed up as promised and got right to work. It was nice to watch a professional at his craft delivering what was promised on time and on budget. We are very pleased with the deck itself. Well done.

Currently working towards settlement because he walked away from job.

Very well in the beginning. They encountered several challenges with the existing deck and mastered all of them. However, after a year or so later, we encountered some warping in several of the locations, especially one of the two planters to the right of the deck, it took several weeks for the owner of the company, Marlon, to respond to our inquiries for estimates as to repair. After 2 months plus, he showed up, and provided an estimate within two weeks, as to the costs for repair, which were reasonable to us. When we tried for two months to set a date for the repairs, Marlon would not respond to text messages and his office offered only, what was felt to be, apologetic responses. After no responses from several text messages to Marlon, and being told that he and his crew were involved in a very large project elsewhere, and after pleading that he call us for a brief update, we decided to "pull the plug". We invested $40,000 + in this project and felt that service after the sale was expected, only to be sorely disappointed. While the quality of their installation and teamwork was superb, their after service/product after delivery leaves much to be desired. While they did promptly show up for some after delivery concerns/fixes, I would NEVER refer this company for future concerns (i.e., within a year or so of their installation). Why?...….not because the warranty wouldn't cover the concerns we had, but because the owner of the company would not return my text messages/phone messages & my issues of concern, while he was "so busy" (as told to me my his office) with a major project in a another project approximately 50 miles away). Customers small and large matter. How sad!!!

They did beautiful work. However, lady in office does not answer phone or return calls. Deck was finished June 1, and I’ve been trying to schedule sealing the deck since September (this is December). Finally, finally got through and made appointment for December 3 for the estimate and have not heard from or seen anybody. Have finally hired somebody else. I do not recommend dealing with this company. The responsiveness issue was also a problem in the beginning trying to get the initial work scheduled. Dealing with them is extremely frustrating.

The deck constuction quality was magnificent. Marlon was very professional and his crew (Mike, Adam, Timmy, Tyler and Randy) worked diligently each day to stay on schedule. Deck was completed on time and far more beautiful than we could ever imagined. The entire staff was very dedicated to ensure a quality job well done. Thanks to Marlon and the entire staff for their outstanding workmanship and professionalism. Mickey & Carolyn

Terrible. They promised to have done in 3 days and it took them a month to get project completed in stages. The fence is a year old and they have had to come numerous times to correct sagging fence and gate problems. Work was not completed on time and sub-quality materials. This was the 1st 8 ft fence they ever installed (they did not tell her this was their first 8 ft fence otherwise would not have hired) and project was a disaster from the start. Inexperienced workers (owners buddy from high school that had never done this type of work) and most of fence had to be taken down and reinstalled again under the close eye of the contractor. Post still not holding the weight of fence. Owner is a joke. Would not take the time to return daughters phone calls. When asked that he come inspect the problem and see what could be done He had office staff promise everything would be corrected and sends same workers out that screwed it up the first time. Poor response from office staff and owner. Stay away from this company and hold payment until you know the project won't fall down. Hire at your own risk.

We called several times and left several messages...no reply. I e-mailed the company....no reply. I called again one day, and someone answered the phone! She said that Marlon (the owner) would be able to come the next day to give us an estimate. We got off of work early, and Marlon never showed up. I called the office and the lady that answered said that he got stuck on a job and was unable to make the appointment. She rescheduled for the next day. Again he was a no-show!! We will not be using this company for our project. I understand that he has numerous good reviews, and his work may be excellent, but I think that it is incredibly rude to not show up for two appointments. To not respond at all to a potentially new client is a horrible way to do business. It left us with a bad first impression. It made us wonder how they would stand behind their work if we did hire them. We will never use them, so they lost our business. They also lost the business of someone else we know that has left several messages with them and for 8 weeks has tried to get them to call and they do not respond. I understand they may be busy but there is no excuse for not calling and not showing up when they scheduled an appointment.

Took longer than expected with weather delays and problems with existing structure. The final result is beautiful. These guys are meticulous in their work. The took as long as needed to get everything perfect. I highly recommend for any outside spaces.

Could not be happier with all aspects of our screened porch and patio. The crew arrived as promised, on time and ready to work. The men were friendly, professional, polite, and communicated with us every step of the way. Any concerns we had were addressed immediately and to our satisfaction. We feel like we made some new friends. Marlon and his team are welcome at our house any time. Mike & Neri Hodges

left multiple messages to try and plan a date for the work and they never called me back. poor customer service. do not use

We could not be more pleased with the completed patio or the service. Marlon was easy to work with and very helpful in helping us come up with a patio design that would work well for our house. We will definitely use him for other projects.

Scheduled my appointment. I guess that was the easy part. The hard part for them was showing up. They never came to my residence. And when I called to ask questions my phone calls were not answered. Yet when I spoke to the lady a day before she said she always carries her phone with her even in the evenings and if I needed anything she’d more than likely be available (I called at 230; was scheduled for an estimate at 1:30)

The work was finished on time, 4 weeks. We are very pleased with the quality of the work and how easy it was to contact the owner. We were especially impressed with how hard the crew members worked in the extremely hot weather. We would hire them again.

I would like to recommend Deck Specialist and Outdoor Living to anyone that needs any type of renovation or new build of a porch or deck. Marlon Trippett came out when scheduled and gave us an estimate on a new screen porch with a tin roof and ceiling fan. He listened to our ideas and made some valuable suggestions. The crew started on time and worked hard every day. We were able to ask questions as the project progressed and add a few things along the way that we discussed with Marlon. We decided to have them stain the rough cut timbers used for the ceiling supports and they turned out excellent. Top quality workmanship and excellent follow through. The porch was completed as scheduled and any necessary adjustments or repairs after the work was completed was taken care of in a timely manner. If you want excellent work and a friendly and knowledgeable crew then please call Deck Specialist and Outdoor Living.

The entire team including Marlon. Jeff, Wes, Mike, Jason and Tim displayed a high level of expertise and craftsmanship that resulted in a finished project that exceeded our expectations.Additionally, the price was fair in light of the quality of the included materials and the high level of skill and professionalism of the deck specialists, electrician and painter.

Marlon and his crew did a great job on the deck and door. Communication is not the best with him at all times and the start date was delayed, but if you are patient with Marlon then you will be rewarded. His crew was great with the job, they cleaned up every night after they finished which was very nice since I have 2 dogs (I only found a single loose screw the whole time they worked). They worked very quickly and were always to work early in the morning and worked until 5-6 each night. Finished the whole job in just 4 work days. Again some times you have to be patient, but the work (and professionalism of his team) speaks for itself in the end.

THe deck specialist did a great job and was very professional.

They offer many different options and are extremely helpful in designing the deck that you want. Also, they are very competitive on their prices. We had over six different bids on the work and we chose to go with them because they actually met or exceeded all the criteria that we had wanted (cost, workmanship, warranty, licensing, insured and most of all professionalism). We would absolutely recommend them to anyone needing any work done on their home (they not only do decks but any external work/modifications that can be done to a home) . The work was done quickly and the deck is extremely well done and sturdy unlike the deck it replaced that the original builder had installed. Also, they cleaned up after themselves and you would hardly know that they had been there. I waited almost six months to write this review to make sure that the "newness" of the work wasn't "clouding" my review. I am very pleased with the work that they have done and once again I would have no regrets that we chose them to do this job and I would HIGHLY recommend them to anyone.