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MAC HEATING & AIR COND INC

About us

Welcome to Mac Heating & Air Conditioning, Inc.! As your local Lennox dealer, we’re proud to offer the finest heating, cooling and indoor air quality products, with prompt and professional customer service. Regardless of the season or the temperature outside, we can make your home feel perfectly comfortable. Please explore our site to learn more about our quality products and services. If you have any questions or would like to schedule an appointment, feel free to contact us any time.

Business highlights

35 years of experience

Services we offer

We are proud to offer a wide range of products & services, performed by professionally-trained and certified technicians and designed to meet every customers’ home comfort needs exactly. Furnace & Heater Sales & Service Air Conditioners & AC System Installation & Repair Humidifiers Electronic Air Cleaners Thermostat Replacements & Installation Air Duct System Installation Air Filters & Air Filter Supplies Ultraviolet Germicidal Light Chimney Caps Heat Pumps Geothermal Systems Air Quality Testing

Accepted Payment Methods

  • CreditCard
Reviews
4.416 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
0%
2
0%
1
13%
Showing 1-16 of 16 reviews
NANCY K.
Jul 2017
5.0
Yes, I recommend this pro
I have been using them for over 30 years and they are fine. I am on their maintenance service, so I see them 2 or 3 times a year. I see them 2 or 3 times a year and have for over 30 years. They always call me. I just have to say "yes that would be fine". I have a service contract and they keep track of you. I would not stick with them if they were not good. I would use them again.

David L.
Jan 2017
5.0
Yes, I recommend this pro
I would use them again in future.

David L.
Jan 2017
5.0
Yes, I recommend this pro
They service my equipment routinely twice a year. It is expensive because we have three heating and cooling systems in this home. I have used them for about 15 years. The quality is excellent. They do an excellent job, there is no big problem. The workers are excellent.

Leon H.
Nov 2016
5.0
Yes, I recommend this pro
$6,000
They are quick to respond. They give their pricing quickly and the workers clean up after themselves well.

Leon H.
Nov 2016
5.0
Yes, I recommend this pro
.

Al B.
Oct 2016
5.0
Yes, I recommend this pro
$6,000
All aspects of the job and service were excellent. Tony was great to work with.

David L.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Martin C.
Oct 2014
5.0
Yes, I recommend this pro
unknown

BILLY W.
Jun 2014
5.0
Yes, I recommend this pro
They put in a new system in December 2010. Good product, good service, responsiveness. They are better than others that we have used in the area.

Karen S.
Jan 2014
4.0
Yes, I recommend this pro
.

NANCY K.
Nov 2013
5.0
Yes, I recommend this pro
Their prices are reasonable and their techs do what they're supposed to do with very little interruption in my life.

Wayne S.
Dec 2012
5.0
Yes, I recommend this pro
$13,000
Extremely pleased with our experience with Mac Heating and Air Conditioning, Inc. From the initial contact to completion of the work it was a pleasant experience. Small glitches occurred - due mainly to the need to coordinate their work with two other contractors and working through a holiday week - but we have a good system in an older home that works as we want it to. In the end the glitches were minor and the company representative was always responsive to questions. Final cost was exactly as quoted.

Marshall B.
May 2012
1.0
$4,500
They did a horrible job. They misrepresented their work. They were suppose to improve my air quality, and they didn't do that. I have never been as disappointed in a business as them. I would tell anyone to never use this company. The price was a rip off. The bottom line is that they didn't get the job done. They were nice enough, but they misrepresented what they were going to do. They lied to me and weren't concerned about it.

NANCY K.
Feb 2012
5.0
Yes, I recommend this pro
$300
They have been very good and are very reliable. They come fast and as far as I can tell, their prices are good. I am an older adult and they just send very nice, polite men to do the servicing and it makes me feel comfortable. I couldn't be more pleased with the service. I would use them again in the future.

Kenneth J.
Aug 2011
5.0
Yes, I recommend this pro
$8,300
We have used a local company with a limited staff for routine maintenance and minor repairs. It was his recommendation to use MAC for the system replacement because of their larger staff, being a Lennox dealer, and his positive experence with them in the past. We got two estimates and they were different configurations. We selected MAC and the choice seems to be a good one.

Marshall B.
Nov 2010
1.0
$2,862
Jim was the salesman I dealt with. Mac Heating and Air installed an air filter which didn’t address my problem, WHAT SO EVER. From the beginning, I told them exactly what I thought the problem was. The problem occurred with the air ducts when the air was exiting the unit. There is a fiberglass film within the lining of air ducts. When air goes through the ducts, tiny little fibers become airborne throughout my entire home. I’m allergic to fiberglass so the diagnosis was very simple for me. My body has certain reactions that prove to me fiberglass was present in the air quality of my home. He sent two of his technicians to figure out a bid for the new ducts. They offered new duct work to me at cost, and ducts were already cut and ready in his shop which makes me believe that whole month between visits he knew the problem. We ultimately accepted the bid however they disappeared for months. I called several times with no response. I called one of the owners, Mark, and he totally rejected to honor the amount that his employees quoted me. Mark said he would speak with the salesman and no one has followed up with me. Several months later, I have to keep my eyes and head covered just to watch T.V. in my own home. I am still waiting. My experience was awful. I trusted them and now I feel very violated. I basically paid $2,800.00 for a lennox air filter. You may contact me at (828) 277-5987
Response from MAC HEATING & AIR COND INC
"In response to a complaint to "Angies List" filed by the member, dated 12/3/10, in regards to the equipment installed on 1/18/10; the installed cost for the Pure Air Purification system was $1,349.00. The additional expenses incurred were for (2) Service Calls on the existing gas furnace, that were performed independent of the installation and at later dates. Air monitoring equipment was used before and 2 times after installation and this showed improvement to well above industry standards. At no time during the monitoring process was the base line show at an elevated level. There was spiking at specific times that coincided with chemical spikes. These returned to normal within a short time. They have an unvented range hood and a large dog and the home is fully carpeted, which may have caused this condition. The customer still complained of particles striking his head and face and stated he had to wear safety goggles and a knit cap while in the house. Men were sent out to inspect the ducting and found no evidence of erosion of the ducting. At his request they made a list of materials to replace the fiberglass ducting. The customer was quoted our normal pricing for duct replacement. He felt we should do it for free. As a compromise, management offered to do it at cost. At that time, 12/17/10, we did not have a firm commitment or signed contract to proceed with the work. We can remove what the customer considers the source of tile "particles" but cannot guarantee "satisfaction" as a definitive term. On 3/1/11 he signed a contract to have the supply duct replaced with metal duct under the agreed conditions. The ducting was replaced on 3/2/11 and was billed at cost on 3/21/11 and we received the payment of $1 ,200.00 on 4/11/11. At this time nothing more can be accomplished to address any perceived conditions he feels he may have. Jim Kautz-Sales/Design"

Licensing

State Contractor License Requirements

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FAQ

MAC HEATING & AIR COND INC is currently rated 4.4 overall out of 5.

MAC HEATING & AIR COND INC accepts the following forms of payment: CreditCard

No, MAC HEATING & AIR COND INC does not offer free project estimates.

No, MAC HEATING & AIR COND INC does not offer eco-friendly accreditations.

No, MAC HEATING & AIR COND INC does not offer a senior discount.

No, MAC HEATING & AIR COND INC does not offer emergency services.

No, MAC HEATING & AIR COND INC does not offer warranties.