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Dixon Pool & Construction

About us

Dixon Pool & Construction is a well known local company providing services in the North & South Carolina areas. We are a reseller / installer for Radiant Pools. We also install and build in ground and above ground pools. We provide service and maintenance for commercial and residential customers. We also provide rehabs on pools in not so great condition. (Some services are not offered in all areas) We also provide free estimates for pool rehabs, liner changes, and installations. Aside from pools, we also offer structural repairs, retaining walls, and light grading.

Business highlights

Emergency services offered
22 years of experience

Services we offer

NC. We offer a wide range in service from minor repairs to major renovations. We offer free estimates on all liner replacements and for major renovation. We install both In-ground and Above-ground. We offer free delivery for purchases of $75 or more. *Some restrictions may apply.*, We are a swimming pool retail store located in Downtown Bessemer City

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Showing 1-2 of 2 reviews
Sharon D.
Sep 2018
5.0
Yes, I recommend this pro
$29,900
They were very professional. They went above and beyond than what we expected. They delivered what they said they were gonna deliver.

Robert C.
Aug 2015
2.0
$6,000
The provider was nice and courteous to talk to but promised to finish landscaping around the pool and did not then stated he would at least load the extra dirt left over if we provided a truck then told us we would have to rent a bobcat and take care of the dirt ourselves cause he didn't have time.He neglected to get a permit for the job which we had take care of.The next problem was the provider stated he would have to charge $1500 to install bonding to pass inspection and $50.00 to wire the pool pump.Very disatisfied overall.If he was losing money on the job as he stated then he should have quoted the price appropriately instead of leaving it unfinished. The yard is still a mess with piles of dirt that we are still trying to deal with Overall he didn not do what he promised when he agreed to take on the job.I will not use or recommend this company ever.
Response from Dixon Pool & Construction
"We installed a Radiant pool at the above address, but not for the customer stated above. The original quote / cost of the job was $11,598.24. We originally quoted the pool to be installed above ground. We provided a contract that the customer signed and it clearly states "the customer is responsible for obtaining any and all permits". The customer failed to do so, in fact stated that they did not need them. When we were to start the install the customer decided they wanted the pool half in ground, which we did at no extra cost. We did receive a stop work order from the city due the customer not obtaining the permits. The customer provided their own electrical, but since they did not know how to bond the pool per code we did offer the services at an additional cost. We advised the customer that we could remove some of the dirt that was not on the original quote but their would be fees involved for the extra use of the equipment as well as the use of a dump truck. We never stated that we would do any landscaping around the pool. Our contract states that we are not landscapers and do not offer those services. We did lose money on this job due to the customer not getting the required permits, and us providing extra services which we did not originally agree to. The customer we provided the work for still comes into our retail store and calls for help or information."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dixon Pool & Construction is currently rated 3.5 overall out of 5.

Dixon Pool & Construction accepts the following forms of payment: CreditCard

Yes, Dixon Pool & Construction offers free project estimates.

No, Dixon Pool & Construction does not offer eco-friendly accreditations.

No, Dixon Pool & Construction does not offer a senior discount.

Yes, Dixon Pool & Construction offers emergency services.

No, Dixon Pool & Construction does not offer warranties.