Phillip and Randy were exceptional. Everything about my experience with DryPro was exceptional - from the initial inspection with Alex, to the scheduling, to requesting a chsnge-order, to the excavation, pier installation, to clean-up - everything was done exactly as promised. The guys were extremely professional, friendly, respectful, and took great care to protect my plants, new exterior paint, new fencing, and went above and beyond (working late, showing up on a Saturday over a holiday weekend) to complete my foundation repair. I have worked with dozens of trades here in Charlotte, and this crew were top-notch. Would absolutely recommend them without hesitation.

I couldn’t be happier with the experience I had with DryPro sealing my basement and crawlspace. From start to finish, the process was smooth, professional, and thorough. It all started with Alden, who walked me through exactly how the process would work. He explained everything clearly, answered all of my questions, and gave me confidence that I was making the right decision. When the crew arrived, Jonathan, Eduin, Cole, and Victor went above and beyond to make sure the job was done right. They were professional, hardworking, and respectful of my home throughout the entire project. They kept me updated on their progress, paid attention to every detail, and left everything clean when they were finished. Thanks to the DryPro team, my basement and crawlspace are now fully sealed, and I have peace of mind knowing my home is protected. I would highly recommend DryPro to anyone looking for top-quality work and an outstanding customer experience.

Oscar, Andrew, Paulino, and Gee were excellent both the work they did and the communication.

Seth Andrew and Tony did an awesome job in and out in about 3 hours everything looks great!

Yes , Jeremy, Jose and Kryiee are great employees and a benefit to your company. They were very enjoyable to talk to when I checked what was going on. They all took time to answer my questions. I would definitely have them come back again

We recently experienced water intrusion in our finished basement, and Dry-Pro Foundation and Crawlspace of Charlotte provided an excellent long-term solution. From start to finish, the experience was professional, informative, and stress-free. Tyler from the sales team was outstanding—he walked us through the problem and solution options in great detail and maintained great communication throughout the process leading up to the installation. We never felt uninformed or uncertain about what to expect. He also recommended a contractor to help put everything back together after the waterproofing was finished, which was a huge help. Once the installation started, Marco, the foreman, and his crew—Alejandro and Cesar—were excellent. Marco kept us well-informed every step, explaining what would happen each day and making sure the work progressed smoothly. Alejandro and Cesar were friendly, hardworking, and paid close attention to details. Despite all the heavy equipment involved (jackhammers, drills, and more), the team made sure everything was cleaned up before leaving. The project was completed on time, and we now feel confident that our basement is properly protected. In fact, the day after the work was finished, we had a storm that dropped over 4 inches of rain in under 2 hours—and the system worked exactly as designed, pumping water without a drop inside. We highly recommend Dry-Pro for anyone needing basement or crawlspace work—professional, thorough, and reliable from beginning to end.

Spencer and Ethan worked very well together. They were on time and each one proceeded to take care of their tasks without much communication between them. They had knowledge of the product and process that they were using to lift my two slabs and were efficient in their execution.

Spencer and Ethan were outstanding. They communicated on time, courteously, professionally, and in a timely manner throughout the entire service call. The quality of the work was excellent, and they explained what they were doing before and after the work was complete. Based on the estimate, I paid exactly what I expected and would highly recommend Dry Pro and specifically Spenser and Ethan for foundation work. I'm very happy!

Spencer and Ethan arrived promptly, were polite and professional. Spencer explained the process, and the answered my questions clearly. They worked quickly and efficiently, and ensured I was satisfied when they were done.

I had multiple piers installed for my foundation. I believe the guys who did the install did a good job. My complaint is that the Chase Hartis did not ever provide me with the "guarantee paperwork" even after I emailed him for the followup. It's also just about impossible to get a phone call answered when I call the main office.

Gerber and his teammates Edwin and Kyriee did a great job. They completed the basement waterproofing quickly and professionally. They had to carry a large number of bags of concrete debris up a slippery grass slope, and they did this without complaint. Thank you guys for a job well done.

Mang, Ethan, and Kyrree were AMAZING. We were on the verge of a major housing disaster and they came and repaired everything. Our crawlspace is large and very tight and the amount of work needed was extensive. They were professional and didn't complain. DryPro is an amazing company and the price they quoted was fair for the amount of work needed. We are thankful they are the ones who answered our request!

Gerber, Jacob, and Travis were VERY professional and friendly. They did an excellent job clearing out the old polyvinyl, smoothing the crawl space dirt floor, and installing the new white vinyl. Corners were secure and sheets were overlapped. If possible, I would request this crew for any future projects.

Justin D, Juan R and Josiah P were a great team to work with. They arrived on time, explained the process and got to work immediately. They were very professional and most willing to answer any questions we had. Finished result looks fantastic! The entire process from estimate to finish was very well done, and contact with every member of your staff was a pleasure. We were told you are an employee owned company and it really shows the commitment to the company that each employee has and the pride they take in their work.

Excellent work and a job well done. I live in a home that is over 100 years old. Randall, Corey G., Bryan B., and Skylar K. came in and fixed numerous issues that were found. I now consider Randall and his group the "A Team". Not only did they take care of the problem, but they all took ownership of the project providing me with updates and considerations as their work progressed. Dry Pro is very fortunate to have the "A Team" working with them and I am thankful for their help. Katherine S.

My basement has been flooding. They cut through the concrete laid a drain that emptied into a sump pump and covered it back up with concrete. They got it all done in less than a day. I was amazed.

Customer service is more rare these days in all industry’s but these guys get it!

Phillip, Skylar, Mang Bik and Jason first class all the way. Answered all questions, pictures of the project, very professional. DryPro is fortunate to have them!!

Blake and Rodney did foundation repair work today. They did an excellent job !! The work was originally scheduled for tomorrow but they had a slot open up today. They came prepared and completed the job in less time than estimated. Barbara Ashton

Oscar,P, Antonio,A, and Seth,G did exactly what I was told they would do and they did it as scheduled. Their work was excellent! Communication was great and Seth handled everything including showing me around the crawl space upon completion

Excellent! Addressed my issues :-) I had numerous cracked walls, doors not closing, and a hollow sound when walking around the house - numerous problems in the crawlspace and foundation. Justin T, Joel S and Travis M came in from Dry Pro - clearly described what and how they were going to tackle the problems, confirmed with me my concerns, and then they knocked it out of the park. Oddly....I feel 20lbs lighter walking around because I no longer hear the thuds, crackles and creeks echoing when I walk across the room - and its great we can now close the bedroom doors. My experience is the same as several neighbors who had similar issues - very pleased with the results.

Fantastic work! Justin T, Joel S, Jonathan B, John H, Marco R, Tyler M, and Ed B were phenomenal and did the best job I could have ever asked for. I could live down there these guys do such a professional job!

Iliyan, Watts, and Grace did an outstanding job on replacing the insulation, mold remediation, and vapor barrier installment. They were polite and always willing to answer all our questions.

Andrew and Cody did a fantastic job on the sidewalk concrete lifting in multiple areas. The trip hazards have been repaired along with the area cleaned up nicely. I would definitely use them again.

Jonathan and Marco did an amazing job. They were professional, quick, and all of the work was done with care and precision. I am very pleased with our services from Dry Pro and the way they hold themselves accountable for quality work. This project was very detailed and worth every penny. The boards in our crawlspace were molding and very damp- only halfway through our southern summer! I feel 100% better now and glad we chose Dry Pro.