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Four Seasons Heating & Cooling
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Welcome to the Four Seasons Heating & Cooling, Inc. web site. Four Seasons Heating & Cooling is a premier independent Trane Comfort Specialist™ dealer serving Carteret County, Havelock, and Swansboro. We are committed to providing excellent customer service, as well as the latest product innovations in cooling, heating, and indoor air quality. When it comes to your peace of mind regarding your home’s comfort and safety, it is important to have a relationship with a professional organization that stands behind their work and products. At Four Seasons, you will find our highly trained and experienced personnel are willing to do just that through our 100% Satisfaction Guarantee on complete system and ductwork replacements, service repair warranty, and our same day service response for service agreement and installation customers. As a Trane Comfort Specialist™ dealer, we hold ourselves to a higher standard, delivering better than 90% customer satisfaction. With Four Seasons Heating & Cooling, you’ll say hello to comfort!
Business highlights
Emergency services offered
Services we offer
We are committed to providing excellent customer service, and indoor air quality. When it comes to your peace of mind regarding your home’s comfort and safety, as well as the latest product innovations in cooling, heating, it is important to have a relationship with a professional organization that stands behind their work and products. At Four Seasons, you will find our highly trained and experienced personnel are willing to do just that.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.921 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-21 of 21 reviews
Lane A.
Jul 2018
The best company ever. they gave great prices and they are so respectful and nice.
Lane A.
Jul 2018
The best company ever.
Charlene S.
Jul 2017
The service rep arrived same day our A/C stopped running. He told us we needed a new unit, but got the old one running temporarily until we could get a new one. We appreciated this, since it is very hot at the beach in July. The installation crew arrived a day early. They were professional, and knowledgeable. They ran into problems beyond their control and did a work-around. Very efficient and creative. We had 3 service calls during the next 2 weeks, but they got to the bottom of the issue. The units are currently running great.
Martin W.
Jul 2017
Would hire again
Kevin W.
Oct 2016
They did a great job
Kelley M.
Sep 2016
We had an extremely positive experience with this company. They went above and beyond our expectations, especially with respect to the new duct work we requested for our bonus room. In effect, they have turned an unusable room into a usable room and we are extremely grateful for the hard work they did to accomplish this. The salesman, Greg, did a fantastic job for us - he was knowledgeable, helpful and honest. He was nothing like most sales people we have dealt with in that he did not stop answering our phone calls and e-mails after he had made the sale. He was available throughout the process and actually came back to the house to answer some additional questions we had. We are extremely satisfied with the entire experience!
Max M.
Jan 2016
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George W.
Jul 2015
unknown
Patty E.
Apr 2015
unknown
Henry S.
Dec 2014
unknown
Charles S.
Aug 2013
They were very efficient. I think that they're very reliable. If they say they're going to do something, they'll do it. They've been here the same day that we've called. I think we got a fantastic deal because of the special financing that was available.
Ann B.
Aug 2012
They installed a new heating and air condition system including the air ducts. They cleaned after themselves. They were very professional. I did have one minor problem but they came over right away and fixed it. I have not had a problem since.
Estelle M.
Jun 2012
They made a pretty big mistake but they fixed it. They are responsive and the quality of their work is good.
John R.
Dec 2011
As stated above the order for a Seer 14, three ton Trane model 4TWR3036B Heatpump and air handler system, was placed on Thursday, Dec 3. Received a call next day asking if the work could be started at 8:30 am, Monday, Dec. 7, to which I agreed.
Frankly, I was surprised when I was called at 7:30 Monday morning asking if the 8:30 time was still alright and they arrived right at 8:30. Laid tarps on the floor to prevent tracking and commenced to work. Had completely removed the old system, installed and tested the new one by 3:00 pm that afternoon. Gave me a class on how to set and use the new thermostat, cleaned up both the house and yard, and departed about 3:30 pm. Should mention that the installation included construction of a new wood stand for the compressor, lifting it four feet off the ground just in case the tide comes in too far during a storm.
The work was performed in a totally professional manner by people that knew what they were doing.
Did call in a noise problem several days later. This was promptly answered within an hour of my call and was traced to a transformer. Replacement was installed and when it had the same problem, a third transformer was installed in two days later. Should note that up until this point I hadn't signed any contracts or made any payments. When I called about this, was told they wanted to be sure I was satisfied. Happy there are still companies like this still around.
Have since added a Ten year warranty extention on parts and labor and a one year service contract. Price for the ten years is a Trane standard and the service is the same price my son-in-law is paying in Chapel Hill.
Frankly, I was surprised when I was called at 7:30 Monday morning asking if the 8:30 time was still alright and they arrived right at 8:30. Laid tarps on the floor to prevent tracking and commenced to work. Had completely removed the old system, installed and tested the new one by 3:00 pm that afternoon. Gave me a class on how to set and use the new thermostat, cleaned up both the house and yard, and departed about 3:30 pm. Should mention that the installation included construction of a new wood stand for the compressor, lifting it four feet off the ground just in case the tide comes in too far during a storm.
The work was performed in a totally professional manner by people that knew what they were doing.
Did call in a noise problem several days later. This was promptly answered within an hour of my call and was traced to a transformer. Replacement was installed and when it had the same problem, a third transformer was installed in two days later. Should note that up until this point I hadn't signed any contracts or made any payments. When I called about this, was told they wanted to be sure I was satisfied. Happy there are still companies like this still around.
Have since added a Ten year warranty extention on parts and labor and a one year service contract. Price for the ten years is a Trane standard and the service is the same price my son-in-law is paying in Chapel Hill.
Walter C.
Jul 2011
Leaking water into storage room due to clogged drain pipes. Called in the morning, technician came in the afternoon, fixed the problem and checked other parts of the two airconditioners at the residence.
Steve S.
Jun 2011
We had an emergency call. Lost air conditioning on two units in the same day. Came the morning of the call and diagnosed both problems. One was a failed condensation pump. He made a recommendation and came back that afternoon with a replacement pump. The other unit had a hair line crack in the water pan. The unit was less than two years old. He recommended we contact the original installer to get the repair under warranty.
We were very pleased with the service and would reuse this company again.
We were very pleased with the service and would reuse this company again.
Diane H.
Jan 2011
I saw their ad in the paper and they were able to respond quickly and I saw there were no bad reports on Angie's List. At first they tried hard to fix what I had knowing it would be significantly cheaper and then they came out and gave me options after they could not fix it. They were worried about how hot the house could get when waiting to install the new unit and gave me options on where to find a temporary a/c unit.
Kenneth R.
Dec 2010
They have very good customer service. They carried the brand that I was leaning towards. Their prices are competitive.
ROBERT N.
Sep 2010
I had a very good experience with them. The work was done professionally. I checked and the work was done as specified in the agreement. The workmen came on the day that they were scheduled. They completed the work the same day. I would recommend them. They were very professional. They explained the operation of my new thermostat and the energy saving features of the system. Their price was comparable with the other company from whom I got a quote.
James P.
Aug 2010
I was very satisfied with them. I thought that their prices were fair, they were prompt, they did what they said they would do, and it was a very pleasant experience. There is nothing in my memory that would discourage me from using them again.
Linda M.
Apr 2010
Four Seasons Heating and Cooling is the only HVAC service provider we use. We've tried others in the area and they don't compare. We have an annual service contract with Four Seasons. They service our system twice a year. They are always friendly, professional and prompt. Last year we had our system replaced and Shawn come out to give us a free quote. He was very detailed. He took measurements of the house, including the windows. He then did a complete analysis of the system's design. He suggested a better duct design that would give us more comfort throughout the house. No more hot and cold rooms! Once we agreed on the right system, the work was scheduled promptly. The crew that did the installation were respectful and very courteous. They worked hard and got the job done quickly. We could not be happier!
Licensing
State Contractor License Requirements
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FAQ
Four Seasons Heating & Cooling is currently rated 4.9 overall out of 5.
Four Seasons Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Four Seasons Heating & Cooling offers free project estimates.
No, Four Seasons Heating & Cooling does not offer eco-friendly accreditations.
No, Four Seasons Heating & Cooling does not offer a senior discount.
Yes, Four Seasons Heating & Cooling offers emergency services.
No, Four Seasons Heating & Cooling does not offer warranties.