Zoe Dental

I'm a native and have never been to a dentist so money hungry. Overpriced. Adds on irrelevant extras ($40 mouthwash) that drives the price up. Was quoted $193 for a cleaning and left there with a $350 bill. Found a cavity and they wanted a down pymt. in order to make an appointment to get it filled. This treatment was not due to poor payment history or no dental insurance. I always paid and had great dental insurance. Heed this warning.

Maria was my hygienist during my first visit to Zoe Dental, and she was great. She explained what she was doing and what would be a good plan in a very informative way. I will have future appointments starting in two weeks, and I requested that Maria continue to work with me to get my mouth in shape. I was impressed with a tour of the office spaces and the types of work they do---on up to implants.

All this as a 1st visit. The hygienist was very pleasant and gentle performing her work. They use ultrasonic water jets to clean your teeth with and I felt afterward that my teeth were not as clean as I was accustomed to receiving. The hygienist gave me the spill/info yada yada. My teeth did NOT feel as clean period. Then I was told I "had to have a panoramic x-ray". $124.00 Then I was told I had to have regular "dental x-rays" $72.00. Then a pleasant Dentist 4th year professional came and visually examined my teeth $98.00. Smiling informs me I have 5 cavities and need 3 crowns to the tune of $5398.00 and that they would not repair any cavities it was an all or none proposition and have 60 days to decide at the quoted price. The total cleaning costs that day for all services provided necessary or not were $394.00. My teeth some repair but I haven't neglected my teeth and get regular cleanings twice a year. Then from my dental visit 26 days later I'm only speculating receive a letter informing me that they weren't comfortable being my new dentist and to find another provider. What did I do??? I objectively don't know. I stated my teeth not feeling as clean with the water jet cleaning only. I received no polishing at all or any post cleaning anything after the water jets. When I inquired of the dentist about taking care of the caries first then working into the crowns I was told they don't do that it was all of none and I offered I didn't think that was considerate of the patient and fulfilling their needs and budget. Oh well truth obviously is a dying commodity. The dentist's exam was thorough. Any thing about it or her skills repairing etc. I can't say. They are expensive as heck. $$$$$ I wasn't even sure I wanted to drop $5K with them to do the work they decided for me. IMO it's not a patient first facility. It was minimally average IMO and less than average cleaning my teeth. Best of luck to all!

On my first visit to Zoe Dental, I stated that besides good dental care I expect to know exactly what my bill will be. In 7 years of going to the same dental clinic in our former city, my wife and I always knew what the bill was going to be before we approved the work. The technician pushed the panoramic x-ray which I wasn't going to do (I was experiencing no discomfort). But I was told my insurance covered $95 of the $130. So I said yes. After my treatment which was good, I was told my insurance didn't cover the x-ray and I had to pay the entire $130. I wasn't happy paying an extra $95 but I paid for it. About a month later I get another bill for $35. Now I'm livid. I call their finance coordinator who defended the office saying it was impossible for them to know the exact cost until they submit the bill to the insurance company. When I mentioned our former dentist she got defensive, saying they work more closely with the insurance companies than they do. She said we work for our patients, not the insurance companies. I was stunned. I said that sounds like a dig. She said it wasn't. She was trying to promote Zoe as more patient-friendly like the insurance companies are the enemy or other dental centers that work with them aren't patient-friendly like they are. Her argument made no sense to me. Obviously, my former dentist has a much more efficient office than Zoe does. It's about competency, not whose insurance company friendly or not. My wife was also looking for a new dentist and chose another even before all this happened to me. The reason was that she needs a crown and Zoe's price on their webpage was between approximately $50-125 more than others in the area and our former dentist. So if you want to pay more, not know exactly how much your total bill will be, then Zoe is the place for you. We won't be seeing you there. 2 stars, not 1 because the treatment I received was fine.

I would use them again in future.

My husband goes there too. They are very helpful and they do a great job.

Have been going to Zoe since they first opened and even before to see Dr Stamitiades. The staff and the care are excellent. They are friendly and professional and conservative. They don't try to get you to do things you don't need. Care is fantastic!

There are two dentists at this practice, Dr Hayes, and Dr Stamatiades. I saw Dr Stamatiades. He did what I thought was a thorough exam, including probing all my peridontal pockets. He quoted what I thought was a rather high price for a complete peridontal scaling: $800 ($200 per quadrant). He found lots of problems with my teeth and suggested lots of work that I could benefit from and I agree that he found true problems, and that I could truly benefit from the work he suggested, however he seemed to be a little pushy about trying to get me to have the work done, and done soon, despite the fact that I indicated that my prime concern was cost, and that I might not be able to afford all the work I would like to have. For example he said I needed a scaling right away, and often, or I was in danger of loosing my teeth. He couldn't tell me whether I needed just scaling, or needed root planing in addition, saying he would make that judgement at the time of the procedure. However when I went to the dental school, they also did what seemed like a thorough evaluation of my peridontal pockets, first by the student, and then her professor came in to verify her diagnostic work, and they were able to classify my degree of peridontal disease (class 2) and tell me right away, up front, that I would need scaling, but would not need root planing. They also were able to reassure me that my condition seemed stable and that with 2 scalings per year, my bone loss could probably be held in check.

I had Dr Stamatiades do 2 single-surface fillings.

The initial set of 18 x-rays at my initial exam in Nov was $140 for all 18.  That comes to $7.78 each. When I needed an x-ray before doing the filling on one tooth, in late January, he charged $27 for the one x-ray, three times as much, and my insurance paid $22 out of of that amount. He said the insurance co required the x-ray before they would pay their portion of the filling. Makes sense. I also needed a second x-ray for another tooth and he also charged $27 for that also. It seems that most dentists charge much less per x-ray for an initial evaluation consisting of a full set of 18, than they charge per x-ray, for 1 or 2 x-rays at a later time.
He seemed to do a nice job on the fillings he did. His office seemed to know what the insurance company would pay for and not pay for and was willing to contact them to confirm things with them. In contrast, some dentists demand that you pay them up front, and deal with the insurance company yourself.
I sometimes found it difficult to understand his explanations of things. He offered to reword, in order to try and make things clearer, but it sometimes took a while before I understood what he was trying to communicate. At a later time he made a remark about how much time he spent explaining things - despite the fact that to me he sometimes seemed long-winded, offering explanations beyond what I had asked for.  I discerned inconsistancies in his explanations which made me concerned about whether he was telling the truth all the time. In contrast, I found my last dentist where I used to live to be easier to understand and consistant. In short, his web site talks about what a good communictor he is, in addition to being a good dentist, but I have to say I don't agree. He does spend a lot of time on communication, but I don't think he does it as well as other dentists I have been to.
Because of the high cost of a scaling (before I had insurance), I chose to have this done at the local dental school, by a dental hygienist student, where they charged only $45.
When I needed my x-rays emailed to me, to forward to the dental school, his office was prompt about emailing them, and did not charge me for this.

Expensive.  I politely questioned a 20 charge, unpleasant response.  Not good communication on treatment plan.  Would not go back.

Nice guy.  But expensive (after the fact, I called around, and he is on the higher end).  I quibbled about a 25-50 charge I didn't agree with, and did so politely, but in spite of the fact that I'd spent quite a bit more than that, through his office person he was adamant and inflexible on this.  I was polite throughout, did not feel I was being inappropriate or difficult.  The inflexibility surprised me, it was a small amount. I have a limited budget and dental insurance, I have to keep an eye on the charges (I wish I didn't, but I do).  I am ready to spend a considerable sum, but need to do so  carefully.  He finally told me, through his staff, that he was willing to waive the 25 fee  but if he did so, would not treat me anymore.  I hadn't been rude or inappropriate.  It was all about the money.  As an individual, perhaps he may not have a good understanding of how it can be for the middle class, in needing to keep a close eye on health care costs.  I can understand he has high overhead, with a new high-end new office remodel.  The dental assistant and hygienist were great.   He also saw my husband, and even though my husband clearly stated and chose the non-gold option for a (crown or filling, can't remember what it was), for a less expensive option, the more expensive option was prepared for him.  This was also somewhat of a surprise.  Maybe just a simple mistake, but this practice is probably best for patients for whom money is not an issue.  Before any money issues arose, he was very positive and pleasant.

I'm comfortable with them.  If I can't handle some works to be done on me in one sitting, they'll let me break that up into two to three months.  They're responsive to what I need.  When it comes to availability, they're close on Fridays, but they have an answering service.  They respond to anything that you might have as an emergency.  They do a good job!

Office staff courteous and prompt.  Dr. Stamatiades very skilled and easy to understand and felt very comfortable.

everything went well

On time. He's very friendly. Always get a thorough examination. I was having an issue with my bite and they spent quite a while on that and gave me some great recommendations.  They also did a very nice bridge for my mother.

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My Zoe Dental experiences are all great. Everything is explained, expertly rendered and the environment is inviting and comfortable.

My son was in a lot of pain. Due to some confusion with my insurance policy I wasn't sure if he would be covered. When I found out that I could cover him I went to Angie's list to find a dentist. Zoe' dentist was very helpful whith a short notice appointment and a referral for a oral surgeon. I did have to make a follow up call to check on what the insurance covered, but was promptly issued a refund check. 

Great

He is a super friendly person, it’s a real personal sort of experience, and it’s just really good.

I have been satisfied with their service.  Their prices seem to be fair.  Appointments are on time.  I don’t have any complaints.  I would use them again in the future if I needed to.

Kay did an excellent job cleaning my teeth. She was very gentle, and it was a pleasant experience.  Dr. Stamatiades is perhaps the best dentist that I have ever been to.  He has a very kind demeanor and seems to genuinely care about his patients.  He wanted to make sure that I understood everything about my teeth, and took time to thoroughly explain. While he did say that it was important that I start wearing a night guard due to my grinding them during my sleep, he did not insist on me buying a mouthguard through his office.  He told me about different options that were more economical that I could try before having custom ones made.

I think that he has a state of the art dentistry practice and he is very up to date. He has a very friendly, personable and courteous staff that is knowledgeable. They do timely work and provide good suggestions to have healthy teeth.

Zoe is our family dental practice.  Modern equipment and experienced and capable dentist.

He is very good.  I like his demeanor.  He is very gentle.  He explains ahead of time what he is going to do, preparing me.  He has a good bedside manner.

Went well.  Friendly staff.  Nice environment.  Good bedside manner.