Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
Designer Maid is a professional, earth friendly cleaning business, providing home, apartment and office cleaning services for 300 customers in Asheville, Hendersonville and the surrounding areas.... "I've been in the Cleaning Business for 29 years, so call me and experience the difference a professional housekeeper can bring to your home". Call me for free, no obligation quotes on recurring, one-time, move-in and move-out cleaning. Call me for carpet cleaning, window cleaning and construction cleaning. All inquires are welcomed by a friendly person on the phone. www.designermaid.net or www.housecleaningashevillenc.com
Business highlights
29 years of experience
Services we offer
Residential & commercial cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.275 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 13% | ||
| 15% | ||
| 8% | ||
| 3% |
Showing 1-25 of 75 reviews
Tori O.
Oct 2017
They are very professional and have very strict cleaning standards. The owner, Michael, has high expectations for his employees. So far after two cleanings, I am satisfied.
Jennifer B.
Apr 2017
Designer maids are excellent and thorough in their work, friendly and trustworthy. I enjoyed establishing relationships with the girls and am so grateful for all the work done - look forward to using their services again in the future!
Response from Waynesville Maid
"Thank you [Member Name Removed] for your nice review! We look forward to working with you again and wish you and your family a fantastic life!"
Linnea K.
Mar 2017
They did a fine job
Liberty H.
Mar 2017
Liberty does an awesome job and is very professional. She always checks the house to make sure her work is perfect.
Jenny G.
Mar 2017
My business has never been this clean! Spotless!!
Debbie T.
Mar 2017
They go me an appointment right away the ladies were very professional and knowledgeable they did a great job
Terrie S.
Mar 2017
Both the management and the staff of Designer Maids are utmost professionals, as well as genuinely caring and attentive people. Not only do they execute their contracted services well, but they also will contact me if anything seems amiss, or if additional services are needed. They are all terrific.
Tina O.
Feb 2017
They are wonderful. Sweet people, great owners, do a great job up with the upkeep and keeping things looking great. Love this company!
Response from Waynesville Maid
"Thank you very much for a wonderful review of our work"
Dan H.
Oct 2016
Excellent work. Friendly and well trained employees.
Response from Waynesville Maid
"Hi [Member Name Removed], and thank you very much for the outstanding review. You are a fantastic customer, and a pleasure to work with."
Angela E.
Sep 2016
The initial clean was awesome! They came in and did a "spring cleaning". My husband and I were very excited to have obtained such a service . We are both extremely busy and have recently obtained guardianship of our nephew. Being "new" parents this was not only a treat but a necessity in our already hectic lives. Sadly, it all went downhill very quickly. I found myself after every cleaning , coming home, taking pictures and emailing the company things that were not completed. They do offer a guarantee and will send someone back out to complete any tasks you feel were not done. I grew more and more frustrated as the weeks went by not only for paying for a service that was never complete but also having to "manage" a service I was paying for. When I voiced my concerns , most times I was dealt with frustration and annoyance by the company. I too am in the service industry and know this is not how you deal with people. When I finally came to the decision that the service was not worth the hassle, I sent an email stating that I wanted to cancel my contract. At that point the owner called, offered me a half price cleaning, and asked me to give it another try. We agreed. When they came to do the cleaning, I was charged full price. I sent an email and phoned about the refund, recieved a VERY rude response back and was told my service was terminated. I was beyond disappointed but ultimately relieved. I would not recommend this service not only for the lack of management on their part but also for how they handled a unhappy customer. Severe lack of professionalism. I only wish things had been different.
Response from Waynesville Maid
"I truly wish the best for Ms. [Member Name Removed]. We did our best. A refund was issued 8-31-16 for 1/2 of the last cleaning. We were just not a good fit."
Bobbie S.
Aug 2016
Amazing the girls are a great geoup of girls, very cheerful and friendly. The really k ow what theyre doing to they did an excellent job and didnt miss a beat!
Response from Waynesville Maid
"You're amazing and a pleasure to work with."
Alan D.
Jul 2016
Their cleaning personnel always do a thorough, professional job. We never have to call Designer Maid to complain that any part of their routine was less than complete.
Response from Waynesville Maid
"Thank you so much for your wonderful review."
Tina O.
Jun 2016
They do a really great job. They do our floors (vacuum and mop), clean the blinds, dust everything, vacuum our couches/furniture, clean mirrors, toilets, sinks and change the sheets on our bed. They are very sweet and are in and out without a peep. They always leave questionnaires asking how their work was and stating who was there. After our first house cleaning, they followed up with us multiple times asking how the experience was. I felt very taken care of and like it was a safe environment to express my thoughts. They send reminder emails each week they visit with the cost and the time of the appointment which is very helpful. Really wonderful people to work with. I highly recommend them.
Response from Waynesville Maid
"Thank you for a great review. You are fantastic and it is a pleasure to be associated with you."
Judy S.
Jun 2016
Designer Maid has excellent training so the employees that come to my house are efficient, conscientious, and dependable. When I call to schedule around company coming or a Holiday, they work hard to make their schedule work for mine. The products they use are safe for my pets, grandchildren and the environment.
Response from Waynesville Maid
"Hi [Member Name Removed], and thank you for your wonderful review. You are a pillar of the community and we are very pleased to be associated with you."
Kaye F.
Jun 2016
unknown
Response from Waynesville Maid
"No record of this customer in our system."
Karen G.
Jun 2016
Designer Maids takes into account the needs of their clients and tailors their work accordingly. We are a business with very specific needs - Designer Maids has met and exceeded every request. In particiular we needed to resurect our beautiful anqiue hardwood floors. After 14 years of daily foot traffic, the shine was beginning to wear. As a business we do not have the luxury of shutting our doors, removing 9 offices + conference room to refinish the hardwoods. Designer Maids assisted us with a solution that works using a professional formula refresher that provides a clear, highly durable gloss to polyurethane finished wood floors that are dull, worn, scratched, or show signs of wear. They preform this refesher on a schedule monthly. Our floors look fabulous! Our offices are modern, with glass everywhere - Designer Maids ensures we are "finger print" free! It is nice to come to work knowing our business is always fresh and clean for the optium client impression. You can't go wrong with their service - if you are looking for cleaning service, call them today! You will be happy you did; one last thing to worry about.
Response from Waynesville Maid
"Hi [Member Name Removed], The way you run your business is a credit to the entire community. Thank you for you glowing review."
Sandy S.
Jun 2016
Everything went well. Bobbie was the employee who worked with us and she did an excellent job.
Response from Waynesville Maid
"Mr. [Member Name Removed]. You are a gentleman and a fantastic member of our community. We are fortunate to have you in our city"
Caroline S.
Jun 2016
Excellent cleaning provided, and the results seem to last longer than if I did it myself.
Another big plus is Designer Maids uses only environmentally friendly products. The house has a clean fresh smell (Clary, sage and citrus) when the team is finished. I liked their cleaning products so much, I ordered some on line to use myself.
Another big plus is Designer Maids uses only environmentally friendly products. The house has a clean fresh smell (Clary, sage and citrus) when the team is finished. I liked their cleaning products so much, I ordered some on line to use myself.
Response from Waynesville Maid
"Thank you [Member Name Removed]. You are a fantastic customer."
Alex D.
Jun 2016
Always thorough, dependable and responsive to our cleaning needs. We save hundreds of dollars each year on cleaning supplies. They provide everything, and use green products. Love the vacuum!
Would highly recommend.
Carol K.
Jun 2016
These are very professional folks and do an excellent job.
Response from Waynesville Maid
"Hi [Member Name Removed], you are amazing and we are so thankful to be associated with you."
Vickie W.
Jun 2016
They were early each time they came but called ahead to make sure that was ok. Had different people On 4 occasions and all were very good; obviously well trained. Very nice and kind people who did a great job each time.
Response from Waynesville Maid
"Hi [Member Name Removed], and thank you for recognizing the fact that we train, train, train. And, thank you for your wonderful review."
John L.
Jun 2016
Very well, as usual. They always do an excellent job.
Lynn G.
Jun 2016
I am very pleased with Designer Maids and would not hesitate to recommend them. Do they clean the way I would--No. But I don't have to do it and if there's something special I want them to do, I just ask. I have used DM for about 8 years and had a self-employed woman before that. I changed to DM because it seemed that the lady would always cancel right before holiday guests were scheduled to arrive. I don't get all the drama with DM. I have never had them cancel on me which means a lot. The last thing you want when you're expecting house guests is to have to add cleaning to your list!
Response from Waynesville Maid
"Hi [Member Name Removed], you are top shelf. Thank you for your kind review, and thank you for being part of our (business) family."
Amy E.
Jun 2016
They have been doing my house cleaning for 15 years. They are always courteous and respectful and do a good job. Sometimes they are late but they genera try to let me know if that happens.
Response from Waynesville Maid
"Hi [Member Name Removed], and thank you for your review. Rest assured, we are working on the time quoted vs actual arrival time, and will get it worked out."
Laura S.
Jun 2016
Great!
Response from Waynesville Maid
"Hi [Member Name Removed], and thank you for your review."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Waynesville Maid is currently rated 4.2 overall out of 5.
Waynesville Maid accepts the following forms of payment: CreditCard
Yes, Waynesville Maid offers free project estimates.
No, Waynesville Maid does not offer eco-friendly accreditations.
No, Waynesville Maid does not offer a senior discount.
No, Waynesville Maid does not offer emergency services.
No, Waynesville Maid does not offer warranties.