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Waterworks Pool & Spa

About us

Waterworks Pool & Spa, located in Asheville, NC has over 40 years experience in pool and spa construction. We can create your personal backyard paradise.

Services we offer

& Diagnostics, Equipment Upgrades, Gazebo Construction, Green Pool Care, Hot Tub Installation, One Time Cleans, Pool Fences, Pool and Spa Sales, Pool installationWeekly Service, Repair, Spa Construction, Waterworks Pool & Spa provides Pool Construction, Wine Lockers

Reviews
3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%
Showing 1-4 of 4 reviews
Davif S.
Jul 2017
5.0
Yes, I recommend this pro
I am a little OCD and like things to perfection and his team put this thing in place perfectly (pictures below) They made sure it was exactly the way I wanted it. It was amazing to see how they install these things with how heavy they are. I got the 480 which has all seats and got the X-model which he can explain more about but I highly recommend the model I got and it is great for entertaining.
Response from Waterworks Pool & Spa
"Hi [Member Name Removed], Thanks for the great review. I am very happy that we were able to meet your highest expectations I will pass the kudos on to the crew. Peter"

Simeon C.
Jul 2017
5.0
Yes, I recommend this pro
$3,850
Purchased used refurbished hot tub. Fixed my existing deck to accommodate the spa. Everything done in a timely manner.
Will use for all future needs.
Response from Waterworks Pool & Spa
"Thanks Sim, we really appreciate the opportunity to help you with your project and your continued friendship! Peter"

Jonathan O.
Oct 2016
1.0
$75,000
Failure by this Company to backfill properly with gravel on all sides caused the West wall of the pool to develop two holes at approximately 4 feet depth with the resultant escape of water and necessity for removal of the deck and earth around all sides of the pool and repair of the fiberglass wall where holes appeared. Such work was demanded by pool manufacturer in order to reinstate the lifetime warranty.
Response from Waterworks Pool & Spa
"Unfortunately we relied on a subcontractor to install this pool and did not properly supervise the installation. We have dug out the pool and reinstalled the pool used the proper back-fill material and had a factory repair performed and completed the project. This was an unfortunate situation which we have made right by the pool owner and the last time I drove by the owners were in the pool splashing and laughing. Peter Phelps Owner / Member"

Jackie V.
Dec 2013
2.0
$135
Their solution was to put silicon around the leaking area...it didn't work. Now I can't get them to return phone calls.
Response from Waterworks Pool & Spa
"We have no record of ever preforming any service for this customer.Could the service been under another name?"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Waterworks Pool & Spa is currently rated 3.3 overall out of 5.

No, Waterworks Pool & Spa does not offer free project estimates.

No, Waterworks Pool & Spa does not offer eco-friendly accreditations.

No, Waterworks Pool & Spa does not offer a senior discount.

No, Waterworks Pool & Spa does not offer emergency services.

No, Waterworks Pool & Spa does not offer warranties.