HOME ENERGY PARTNERS

Missed 4 appointments total, 2 no call no show. Other 2 they were 2+ hours late. Good upfront service but bad install and no follow through.

I had been impressed by reading the company's literature and had talked with the owner earlier over the phone. He had recommended web sites to go to for DIY things I could do to improve the "tightness" of our house, insulation and ductwork. They normally work in a 45-mile radius and our house was 90+ miles away. So, we had to pay additionally for mileage which I understood from the outset. Cicily, one of the people who came, originally gave me an estimate of $910. But since they didn't do the infrared scanning, she reduced this to $760. I was disappointed that they didn't use smoke-sticks or incense or something to find air leaks.The report was OK but not worth $760 by any means. The estimates they gave for removing insulation in the attic, air-sealing there and installing R-38 blown cellulose would cost us $2,200. Icynene would be around $4,000. Unfortunately they would not return e-mails. I think our attic would be too difficult to work in but they wouldn't come right out and say.