We notified Home Discount Warehouse and the builder as soon as the cracks became noticeable. After many calls and messages were left, the owner (Ken) sent someone out to look at the counters. We were told later that he had told the owner that there was a dent in the sink, probably caused by something heavy falling into it, and that had caused the damage. However there is no dent in the sink. The builder, Dan Arrowwood told us that it was between us and Home Discount Warehouse but confirmed that there is no dent. We have called, left messages and talked with the owner who kept putting us off saying he'd call back but never did. It is now almost 2 years since we purchased our home and we are left with cracked granite and the costs associated with replacing it. Stay away from these people and any builder who uses them. They provide good prices but at the expense of workmanship, reliability and honesty.
Description of Work: Home Discount Warehouse supplied and installed the cabinets and granite countertops for our new construction home. After 1 year we were able to see that the granite had cracked in half at the corner of the sink cut out. It can now be seen that the granite was repaired (glued) to hide the fact that it had cracked so at first the cracks weren't apparent. But over time the granite shifted and the glue eroded revealing through and through cracks on either side of the sink.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardware & Home Improvement Stores
FAQ
HOME DISCOUNT WAREHOUSE is currently rated 1 overall out of 5.
No, HOME DISCOUNT WAREHOUSE does not offer free project estimates.
No, HOME DISCOUNT WAREHOUSE does not offer eco-friendly accreditations.
No, HOME DISCOUNT WAREHOUSE does not offer a senior discount.
No, HOME DISCOUNT WAREHOUSE does not offer emergency services.
No, HOME DISCOUNT WAREHOUSE does not offer warranties.