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Geek Squad - Best Buy

Stereo and Home Theater System Service, Appliance Sale, Computer Repair,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-14 of 14 reviews
Pam C.
May 2022
1.0
Phone Repair
Told to come in without an appointment for a new battery. When I arrived was told I needed to have an appointment. When I arrived the next week I was told they didn’t have the battery in stock. That’s two hours of my life! Total frustration. They’re smart enough to send an email checklist to make sure I was prepared with my phone to have the battery changed. They were not smart enough to send me an email saying they didn’t have the battery in stock. Total garbage!

Ross A.
Apr 2017
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
Went smoothly except had a issue with the cable box that needed the cable company to complete.

Doug D.
Mar 2017
5.0
Appliance Sale
Yes, I recommend this pro
unknown

Bruno O.
Nov 2015
5.0
Stereo and Home Theater System Service
unknown

Frances S.
Sep 2015
5.0
Computer Repair
Yes, I recommend this pro
$99
They sent Adam to my office and he was the best I have used. He was professional and knowledgeable and super helpful!

Bruce B.
Sep 2015
5.0
Stereo and Home Theater System Service, Computer Repair
Yes, I recommend this pro
$100
Great Service *************

Elizabeth
Mar 2015
5.0
Computer Repair
Yes, I recommend this pro
$89
They were great.  They did what they were supposed to do.  They were very professional.  I will certainly request them again, should I have the same issue.  They have helped and they were good.   

They were reasonable for everything that they did.

Sandra E.
Jan 2015
5.0
Stereo and Home Theater System Service, TV Repair
Yes, I recommend this pro
$50
Robert and Walter spend four hours installing a myriad of products.  I haven't had at TV in 20 years, so it was an extensive project.  Installation was seamless, and Robert's explanation of how to use the Harmony remote was thorough and complete.  I could not be happier with this service.

Nicole B.
Jan 2015
5.0
Appliance Sale, Auto Radio Service
Yes, I recommend this pro
$130
  • The installation went great- the only problem we had was the customer rep on the phone gave us some incorrect information which resulted in me having to make an extra trip out to Best Buy- but the price and installation were great.


Michael G.
Dec 2014
4.0
Stereo and Home Theater System Service, TV Repair
$80
Went fine but only took a few minutes.

Susan V.
Dec 2014
5.0
Computer Repair, Computer Sales
Yes, I recommend this pro
$350
I got a computer from them two years ago and when I took it home the disk drive was not working. I took it to them and within a week I got it back.

Rupert O.
Jun 2014
5.0
Appliance Sale
Yes, I recommend this pro
$1,200
everything from the first sales contact, through the delivery and installation was perfect.

James M.
Dec 2012
5.0
Stereo and Home Theater System Service, TV Repair
Yes, I recommend this pro
$250
It was the first time I had used them. They were very quick and professional. They did everything right.

Frank G.
Jul 2012
5.0
Stereo and Home Theater System Service, TV Repair
Yes, I recommend this pro
They have always give good service, and there prices are competitive.

Les M.
Apr 2011
5.0
Appliance Sale
Yes, I recommend this pro
$604
BEST BUY had the best prices. the salesman was very honest and helped us with discounts. i would use them again in the future.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.9 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.