Cox Auto Service

Auto Service, Auto Inspections, Auto Tires,

About us

We are a family owned independent auto repair business. We are service foreign and domestic vehicles and offer repair services on all makes & models as well as classic & collectible vehicles. We have been in business for over 40 years in the same location.

Business highlights

55 years of trusted experience

Services we offer

Major & minor repairs on foreign & domestic vehicles. Bumper to Bumper service.

Services we don't offer

Body work.

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.042 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-42 of 42 reviews

Jody C.
11/2017
5.0
auto repair
  + -1 more
Very well!
Description of Work: My car was stalling at idle. I just moved here and was so worried about finding a good mechanic after 10 years of my fantastic team back home, and am so happy to have found them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Carmine M.
07/2017
5.0
auto repair
  + -1 more
Job well done
Description of Work: Auto service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Cindy M.
11/2016
5.0
auto repair
  + -1 more
Great, efficient, friendly.
Description of Work: Full set of brakes on Toyota Tundra truck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evangolos L.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Replaced an alternator on a 2000 Ford Range. Work was completed prompty and very professionaly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Michael H.
12/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Replaced drivers side airflow control motor in a Yukon. Calibrated all airflow control motors. Oil change with synthetic oil. Winterized the car. Work was completed in 3 hours. Courteous, knowledgeable, diligent and honest with a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Cox Auto Service
Hi [Member Name Removed] We appreciate your business and hope you will allow us to service your vehicles again as the need arises. Ray

Mark C.
10/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Date of service: Oct 30, 2014 Cost of service: $120
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven H.
07/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: These guys are fantastic! I was having transmission problems in my work vehicle. I have to have this vehicle and would have paid any fee. They charged a minimum amount and got me back on the road pronto! Can't say enough good things about them. Would recommend them to my mother-in-law.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula R.
06/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Replaced Steering Rack, Aligned Front End, Tightened Trans. Cooler Hoses. All work was completed on time and exactly as quoted. Saved $600 over dealer service dept. estimate. Treated like an intelligent human rather than a dumb woman. Bravo Cox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Mark G.
01/2015
5.0
auto repair, car tires
  + 0 more
unknown
Description of Work: Oil & filter change, rotate & balanced tires, changed engine & cabin air filters. They were timely, quick, efficient and very professional. I have found my car service shop in Asheville!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Cox Auto Service
Thank you for letting us take care of you automotive repair needs. We look forward to working with you in the future.

Doug S.
09/2014
5.0
auto repair
  + -1 more
Great results!
Description of Work: I have an old american made truck that these folks have taken care of for me for the last few years. They always have been honest, quick and reliable. I would recommend them readily.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ronald R.
06/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: I had a time belt replace on my wife's car, they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nancy K.
04/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Cox does superb work. If the work is out of their realm of equipment and time, Cox then provides the names of other superb workers. I recommend them unreservedly !!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy K.
12/2012
5.0
auto repair
  + -1 more
There is really nothing else to say except that Cox Auto is excellent. We have recommended Cox Auto to friends who have also been very pleased with the work there. I cannot think of one negative thing to say about Cox Auto !
Description of Work: We have been taking our family cars to Cox for quite a few years. They are good, trustworthy, and more than competent. My car is really old, but I think it is lasting so long because Cox takes such good care of it. A lot of times they could have said something was wrong, and I would not have known the difference because I don't know anything about cars. They are totally honest and hardworking. I wish everyone I do business with could be as good as Cox Auto Service is.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Sharon H.
08/2012
5.0
auto repair
  + -1 more
I work and only have one week day off. He worked with me to schedule my appointment on my next day off. I had made a list of services to be performed and we determined it would take one day to complete the tasks. I dropped my car off at 8:00 am and the work was completed by 4:00 pm. He called me at 9:00 am and gave me an estimate of cost before performing the services. The actual cost was $20 more than his estimate. I was pleased with the work. My car was returned to me in very neat condition.
Description of Work: I had several services performed on my car including : replacement of upper and lower radiator hosesradiator flush and new coolantreplace front brakes and rotorstune-up including air and fuel filter replacementwheel alignmentchecked suspensionchecked exhaust systemchecked all systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Sue C.
07/2012
5.0
auto repair, car inspections
  + 0 more
We were so pleased with the auto service that our daughter who was visiting used them for her car maintenance.
Description of Work: We have been using this auto service for our two cars. It is easy to get an appointment within a week. All work is completed on time and the cost for service is always fair. The employees are friendly and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julia C.
05/2012
5.0
auto repair, car inspections
  + 0 more
My entire family has been taking our cars to Cox Auto Service for the past 20 years. The mechanics are top-notch and talk to you like a human being even though you may not be an expert. They certainly are! Their prices are very fair and they will get repairs completed within a reasonable amount of time to do the job right. They don't cut corners and will tell you if you don't really need to fix something right away, which is nice. This shows they don't want to nickel and dime you but would rather keep you as a long-term satisfied customer.
Description of Work: When we were buying a used car in 2010 we brought one we were test-driving to Cox Auto Service to be checked out. The mechanics put it up on the lift, looked it over and immediately noticed a hair-thin line of overlapping paint around the bottom of the body of the car that indicated it had been repainted after a significant collision. We were very impressed because the collision never showed up on the "CarFax"report for that vehicle. We immediately returned that car and ended up purchasing another that did receive the approval of the mechanics. We certainly would never have noticed the paint line had we not taken the car to Cox Auto Service. They didn't even charge us for the inspection!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy K.
07/2011
5.0
auto repair
  + -1 more
Overall, they do what they say they will do and they do it when they say they will do it.....even though they are very busy.
Description of Work: I have been going to Cox Auto for a while now. They are honest, punctual and down-to-earth. I know nothing about cars and they could have cheated me, but never have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60
    • 1
    • 2(current)

Contact information

144 Druid Dr, Asheville, NC 28806

www.coxautoasheville.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 AM
Tuesday:
8:00 AM - 5:30 AM
Wednesday:
8:00 AM - 5:30 AM
Thursday:
8:00 AM - 5:30 AM
Friday:
8:00 AM - 5:30 AM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Car Washes,
Auto Radiators,
Auto Transmission,
Auto Mufflers,
Auto Detailing

FAQ

Cox Auto Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 AM

Tuesday: 8:00 AM - 5:30 AM

Wednesday: 8:00 AM - 5:30 AM

Thursday: 8:00 AM - 5:30 AM

Friday: 8:00 AM - 5:30 AM

Saturday: Closed

Cox Auto Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Cox Auto Service does not offer free project estimates.
Yes, Cox Auto Service offers eco-friendly accreditations.
No, Cox Auto Service does not offer a senior discount.
No, Cox Auto Service does not offer emergency services.
No, Cox Auto Service does not offer warranties.
Cox Auto Service offers the following services: Major & minor repairs on foreign & domestic vehicles. Bumper to Bumper service.
Body work.

Contact information

144 Druid Dr, Asheville, NC 28806

www.coxautoasheville.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 AM
Tuesday:
8:00 AM - 5:30 AM
Wednesday:
8:00 AM - 5:30 AM
Thursday:
8:00 AM - 5:30 AM
Friday:
8:00 AM - 5:30 AM
Saturday:
Closed