Calloway Contracting
About us
Grading and paving contractor, commercial and residential. Over 30 years in business. Life long Asheville resident.
Business highlights
Emergency services offered
37 years of experience
Services we offer
Concrete Grading & Paving.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.533 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
3% | ||
0% | ||
9% | ||
6% |
Showing 1-25 of 33 reviews
Thomas S.
Apr 2017
Jim Calloway presented himself as very friendly when he was bidding on the work. After I told him I wanted to proceed, he showed up with a contract and informed me just before I signed that it would be a limited warranty because he did not prepare the base. He would not go into detail about what that meant he would cover, and I was a little put off, but frankly he was the only one in town available to do the work this year, (and now I know why) and his ratings on Angie's list gave me some comfort that this would turn out ok. Boy, was I wrong. Jim showed up as scheduled and seemed to be doing ok, but by the end of the day he seemed to be very anxious to wrap up and leave. I noticed the curb he put in place on one side of the driveway was only about 2" high for most of the approximately 200' run and brought it to his attention. Our contract specified that the curb be 4" high or more. Jim argued with me that it was 4" to 6" high, but I put a level on it and it was 2" or less in most areas. He finally agreed to build up a 25' section that was the most critical to channeling water away from the down hill slope on that side of the driveway. He hurriedly had his crew throw some more material on top and tamp it down, but his effort was still short of the contract. It was clear he was done and was going to leave and didn't care much about meeting the terms of our contract. I finally told him I would observe it and call him back if I still had a water issue. About 2 or 3 months later we had our first snow. I had invested $12,000 in this driveway and cautiously hand shoveled it. When I got near the road I hit a spot where the asphalt started coming up. I stopped shoveling that area. After the snow melted I called Jim and told him I wanted to meet with him to go over the condition of the driveway surface, which in addition to the spot coming up, several other areas were also rough. After not hearing from him for a couple of weeks I called him and he said he had "already been out to look at the driveway ." He did this without my knowledge and made no effort to contact me to tell me what he had found. He refused to meet with me. I had also consulted with another professional and he agreed the surface was not well finished, and suggested two alternatives to fix it - One, to heat the asphalt and re-roll it or two, have the driveway sealed. I brought up both alternative with Jim and he refused to do either. He said the driveway turned out well but did offer to fix the one area near the road that had gravel broke loose on the surface. He would come out in the spring to patch that area. In the meantime, a crack had developed at the interface of the old pavement that had been overlaid and the new pavement where he had cut out a section per our contract. To my dismay, there is also grass coming up through the asphalt ( in a driveway that is only 6 months old) and discovered that area had less than an inch of new asphalt over the old. I called Jim and asked him to come out and discuss these issues with me before he scheduled his repair work. Again, he did not call me ahead of time as I had requested, but this time I was home and was able to talk to him. He said he wasn't responsible for grass coming through and tried to show me that we had more than 2" of asphalt in that area. What he was actually counting was the thickness of the old asphalt, which had a very thin layer of new asphalt in that area. He told me to just put some Round-up on it and refused to do anything to fix it. He also said he wasn't responsible for the crack where he cut the old asphalt and blended the surfaces, but offered to put some sealer on it. He would not rework it. When Jim came he brought Jay, who is taking over the business as Jim is retiring. Jay seemed more amenable to talking, but Jim ushered Jay into his truck and left in a huff. I had to stop them from driving away to get a commitment from Jay to do the re-work the first week of June. What he plans to do will help two of the issues, but does not address the overall quality of the product. I will also end up with a patched driveway after spending $12,000 for a new one. I would hope that Jay, the new owner, is more than a little concerned that he is now the owner of a company that has provided such poor quality work and abominable customer service. Given the circumstances of my experience with Calloway Contracting, I would not recommend them to anyone.
Larry A.
Mar 2017
Received a quote to have our driveway replaced. The work crew showed up when they said that they would and were pleasant. Found out the quote that we approved did not involve reinstalling an underground drainage system like the one that was taken up. Spoke with Mr. Calloway who said to reinstall the underground drainage system would cost an additional $1000. Quality of asphalt was questionable. The result was a irregular chunky rough and patchy looking surface. It is not uncommon for chucks of material to be lifted out when I blow off the driveway. We also paid an additional sum for treatment of fungus before asphalt was spread. Within 6 months, we had several fungal growths break through surface of our new driveway. Can not recommend Calloway Contracting.
Chuck T.
Nov 2016
Excellent to work with. Fair price for a very long and winding driveway. He provided service in a timely manner.
Sharlene M.
Jul 2016
Jim Calloway did an absolutely outstanding job paving my driveway. We live quite a ways up a mountain, so the driveway was quite steep and quite long. Jim did a beautiful job grading and preparing the surface. The driveway came out beautifully and we've already received numerous compliments on it: both looks and drive-ability. It really is outstanding work, both aesthetically and structurally. In addition, Mr. Calloway solved some fairly serious erosion issues we were having. I can't recommend this man enough. Note that he's quite popular, because his work is well-known and respected, so he is busy. Please don't pay attention to the reviews of folks that didn't contract with him. He's busy but once we engaged with him (very competitive bid), he was responsive, very helpful in solving our issues, and did a lovely job. He did the work for exactly what we agreed upon, did it exactly when he said he would, and exceeded my expectations in every way. This man has decades of experience and takes great pride in his work, and it shows!
Reba J.
Jun 2016
The driveway was dug out and looked pretty good .The paving part is as if amateurs have done the job.One part looks okay but the bottom part is very rough and has holes in it.He said he would come back and resurface the entire bottom part of the drive.After me calling him a couple of times he finally came on the 27th of June.They brought 1/2 bucket of sealer and put it on 1/2 of the bottom part and it still has holes in this part that they coated .But it looks as if we just had it patched .It looks AWFUL.
I joined Angies list in order to find a reputable contractor didn't happen.I won't do this again........
I joined Angies list in order to find a reputable contractor didn't happen.I won't do this again........
Haywood H.
Oct 2015
unknown
Response from Calloway Contracting
"Thanks folks for your kind words. It was a pleasure to work with you."
Sharon V.
Jun 2015
Jim Calloway is very dedicated to providing the best service and result for customer. He is very knowledgeable in his field and answered all my questions ....and I had a lot ! Ladies , as we manage a good portion of home repairs, here is a man you can trust to do a great job . He is respectful to the environment ( I live on a lake) and at the end of the project left a clean work site. He kept me posted as to the timing of the project since we were having alot of rain. I was also able to call him with additional questions/ concerns His crew has been with him many years and all were prepared to do a comprehensive job. The pitch of the driveway is perfect for drainage. So glad I used his company...my yard looks so much better. Just love the results!
Betty F.
Apr 2015
unknown
Mary R.
Feb 2015
Very satisfied
William S.
Dec 2014
unknown
Pamela G.
Dec 2014
Absolutely wonderful experience!! Our driveways are exactly what we wanted. Mr. Calloway was prompt and very professional and the job was completed in a timely manner. We are planning future projects this spring with Mr. Calloway. We are so glad we found him, thank you Jim Calloway!
Marc P.
Nov 2014
He came by at the appointed time and gave me a quote that was reasonable. He did the work the next day and we have not had any problems with the driveway. I would use him again.
Ellen F.
Sep 2014
The job was professionally done to our satisfaction. They arrived on time, completed the job they set out to do, gave us instructions for the next few days to preserve the job. We are very happy with the result.
Duane K.
Sep 2014
Fine.
Scott D.
May 2014
unknown
Stanley J.
Apr 2014
ok
Response from Calloway Contracting
"When I first saw this customer’s initial review I was so surprised with both the rating and the comments he made. I knew that upon completion of the agreed to contract specifications, the customer seemed very pleased, paid the balance due in full and stated that he would give me a good review. Without a single word from him, I was astounded to read that he had given me a less than average rating and declared that the water flow had been changed, the driveway was washing out and he would, in his words, “have to buy more road bond to change the way the water flows when it rains” and that “had he [Calloway] not graded the way he did I would not have a problem.” Knowing that we had been experiencing some extraordinary storms and rain and the resulting phone calls I had been receiving from homeowners with washed out driveways (even the paved ones), etc. I could only imagine that this customer might have been experiencing the same. However, I knew that I had not changed the water flow in anyway and that if there was wash out it was likely not as bad as it would have been had I not done the work that he was initially so pleased with. I immediately called to arrange to come out to see what he was describing but he was not available. As this was not making any sense considering the work I had done, I had to see for myself and hoped that he might be available when I drove back out to his home. Unfortunately, no one was home but it was easy enough to see that none of what he stated as complaints was actually true. As well, if he was so disappointed in the work that he would have to “buy more road bond”, why would he take the time, spend the money and go to the effort of lining the driveway with landscaping timbers? It appeared to me that he liked what I did and laid the timbers to enhance it. When you stand behind your work and are proud of what you do, you don’t have to resort to threats for any reason. I most certainly did not threaten this customer or his family. Perhaps in giving a false “negative review to any of angies list business owners”, it might be best to, “never give any kind a review again.” The initial less than average rating suddenly was changed to a truthful rating of “A” based upon his acknowledgment of what was actually done. I believe that my making the effort to make certain that all was well and likely the fact that I took pictures while I was there to see for myself were the reason for the removal of his initial negative comments and the change in rating."
Leonard V.
Feb 2014
Great experience with an excellent result. Also repaved neighbors drive at the same time and they are also extremely pleased.
Elisabeth E.
Nov 2013
Mr. Calloway always called or came by when he said he would, offered us a complete and reasonable plan for work and performed excellent service in the way of our new driveway. We would recommend him to anyone considering a complete overhaul of an asphalt driveway.
Susan S.
Sep 2013
It went fine and he was excellent. He's punctual and he did what he said he was going to do and he came on budget. The price was reasonable.
Maria K.
Sep 2013
Things went very well. Jim was responsive and punctual. His crew did a great job.
Ed D.
Aug 2013
Crew and equipment arrive as promised and completed the entire job in about six hours. Minimum distruption!
Louise V.
Jun 2013
He promptly responded to my call for an estimate. He made numerous calls to me to keep me informed. The project was completed in a timely manner and a good clean job was done. He was very professional and answered any questions that I had. I was pleased with the entire project and would recommend him to anyone needing this type of work. Several of my neighbors are going to use his services as well.
John R.
May 2013
It went pretty good. They were pretty efficient.
Vincent S.
Nov 2012
I was very happy with the work that was done, the drainage is perfect, and the driveway makes a big difference, we do not have to worry about our family and friends driving up the driveway and busting an oil pan, which has happened before. The UPS driver made it a point to let us know that the driveway was great ,he was very excited.
The only thing I cannot report on is how long the driveway will last since it was done last month, but I am confident that the job was done right and it will last for a long time, there is a thick layer of pavement and the driveway was prepared properly before paving, it is very smooth and the water drains properly so there is no puddles.
I found this company on Angie's List, and I highly recommend Calloway Contracting to anyone looking to pave their driveway.
The only thing I cannot report on is how long the driveway will last since it was done last month, but I am confident that the job was done right and it will last for a long time, there is a thick layer of pavement and the driveway was prepared properly before paving, it is very smooth and the water drains properly so there is no puddles.
I found this company on Angie's List, and I highly recommend Calloway Contracting to anyone looking to pave their driveway.
Hickey J.
Sep 2012
,Shope
Licensing
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FAQ
Calloway Contracting is currently rated 4.5 overall out of 5.
Yes, Calloway Contracting offers free project estimates.
No, Calloway Contracting does not offer eco-friendly accreditations.
No, Calloway Contracting does not offer a senior discount.
Yes, Calloway Contracting offers emergency services.
No, Calloway Contracting does not offer warranties.