Asheville Kitchens & Baths
About us
Additional contact names - Susie Turner & Edward Mertz. Additional DBAs - Asheville Kitchens & Baths Inc. Please call or email me directly at [email protected].
Business highlights
Services we offer
Tile, cabinets, counter tops, door hardware & shower enclosures., fixtures, flooring, shower doors, sinks, tubs
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
5% | ||
5% | ||
5% | ||
0% |
Susie knows how to design a kitchen, at times I was skeptical but she was right all along. The only hiccup was that a cabinet arrived and it was the wrong size, but it was dealt with immediately and without any fuss, a true test of a good or bad company. (See update below).
The tiler she uses is a master, we bought a real slate floor and he did it to perfection, Al, the cabinet and countertop fitter did a brilliant job too, he is meticulous in his detail, Ed fitted the bathrooms without fuss and they really do look awesome.
The only downside to Asheville Kitchens and Bathrooms was that they recommended a General Contractor to us who turned out to be dreadful, see separate review.
4/4/14 Update
The cabinet that was replaced was only half replaced, it seems we didn't get made to measure as sold, we got semi made to measure, cabinets that come in 3 inch increments.
The result of this is a cabinet that has different size glass panel to the one directly next to it, it looks stupid, and apparently Omega can't/won't do anything about it. We can put people on the moon but I can't have a made to measure kitchen from Omega. I don't think this is the fault of Asheville Kitchens and Bathrooms but as the company who sold me Omega products it unfortunately reflects on them.
I rarely take no for an answer so I have contacted Omega directly and will update once they respond.
Update 4/13/14
Nothing to report since 4/4, Omega haven't got back to me, and Asheville Kitchens and Bathrooms have not gotten back to me either, apparently they are going to replace the glass but no news as yet.
Update 5/09/14
So Omega CAN make the doors we originally ordered after all, but at this time we are still waiting for the cabinet doors to be fitted, it's been over a month now without doors, starting to lose patience. I would not use Omega in the future because of this. Susie has been very good throughout all this but she is being let down by Omega!
Project duration from 1st contact to final was 2-months. We were out of the kitchen for 1 1/2 months. This fit our schedule. Asheville Kitchens and Baths has been in business for over 20 years. They have tradesmen who've worked with AKB typically 5 yrs or more.
Cabinet removal was orderly, with caution not to damage passages. No dropping, throwing, or crashing hammers. Cabinets donated to local charity.
Their flooring and backsplash team obviously had many years of experience. Demo completed without damage to wooden subfloor and wall surfaces. Trash removal, cleaning, and haul away was great. They prepared and leveled subflooring followed by laying 20 inch tiles with regular cuts and some complex cuts in multi-directions and angles finishing with grout. Excellent work skills, methods, and results.
Selected upper and lower cabinets were delivered within promised time period. Excellent overall quality of side and back walls, supports, doors, drawers and faces, self closing hardware, finishes, and transport containers.
Cabinet installer was and quot;Outstandingand quot;. As a long time cabinet maker, his work was smooth, accurate, and always tentative to protecting surfaces.
Granite supplier located in neighboring community had decades of experience, good selection of slabs, used advanced digital technology to measure and produce template for each section of counter-top. Finished sections delivered within promised timeframe. We rate their business, professionalism, methods, and personnel as Excellent to Outstanding.
Electrician relocated plugs, added new plugs, ran wire in wall for under cabinet lights prior to hanging of cabinets, installed multiple sets of under cabinet LED lights, and obtained city inspections. Our rating is Excellent.
Plumbing locations were not moved. This required only new lines from existing location to new sink drain, faucet set, and dishwasher. Work was completed in good order.
Licensing
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