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Ashburns Custom Floors

Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish, Laminate Wood or Stone Flooring - Repair,

About us

Located in Ashburn and servicing the surrounding areas. Installation of domestic and exotic hardwood flooring *stairs* sanding* custom stains and finishing: voc compliant and dustless products.services historic restoration and preservation; NWFA trained flooring inspector* BONA CERTIFIED flooring contractor (FREE ESTIMATES WITHIN 50 MILES OF ASHEVILLE) All contact with Ashburns Custom Flooring must be done by phone. Please call 828-768-6323 to schedule with Marvin.

Business highlights

Emergency services offered
47 years of experience

Services we offer

Flooring inspection, installation and repair, restoration, sanding & finishing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%
Showing 1-18 of 18 reviews
Karen N.
Jan 2017
5.0
Yes, I recommend this pro
$1,300
I highly recommend Marvin and would hire him any day of the week and twice on Sunday.

Jennifer D.
Aug 2015
5.0
Yes, I recommend this pro
$4,500
The floors were reclaimed hardwood and had been oiled.  When we remodeled they got filled with drywall dust.  He sanded and refinished.  They are beautiful.  A big plus is that his equipment literally does catch all the dust so it made things a lot nicer!
The floors are gorgeous and I would recommend him.

Mary S.
Sep 2014
5.0
Yes, I recommend this pro
$2,000
unknown

Matthew W.
Jul 2014
5.0
Yes, I recommend this pro
$3,000
unknown

R. H.
Feb 2014
5.0
Yes, I recommend this pro
They were very competitive. He showed up when he said he would be here. He did an outstanding job, better than what was indicated on Angie's List. He left the place clean and did a much better job that some other people I have used. They were clean, he was timely, he did a great job and can clean up other people's messes and give you a professional floor.

Max H.
Aug 2013
5.0
Yes, I recommend this pro
$1,000
They did the job, they were reasonably priced, and they showed up on time. They took pain in the work that they did.

Thomas R.
Jul 2013
5.0
Yes, I recommend this pro
$450
He was very good. My floors were coming up and needed to be replaced because it was installed by a bogus builder. He was very thorough and very knowledgeable. I guess the price was fair.

ELLEN V.
Jun 2013
5.0
Yes, I recommend this pro
$5,000
Marvin and Scott sanded and vacuumed the floors very thoroughly and carefully, leaving virtually no dust. They prepared a variety of stain samples to help us to determine exactly which would work the best. Once the floors were stained and allowed to dry, they were vacuumed again and sealed with shellac . Three coats of high quality and quot;Trafficand quot; acrylic urethane were applied (2 gloss and 1final satin), and quot;screeningand quot; (scuffing) and vacuuming between coats. The floors look fantastic and the finish should last a very long time.
Marvin and Scott were very professional and hard-working.

Judith M.
Apr 2013
5.0
Yes, I recommend this pro
$300,000
Very well.

Maureen M.
Mar 2013
5.0
Yes, I recommend this pro
$2,600
Arrived early the day of service, explained again the procedure and time frame.  Did a professional job.  Came back after the job was done to make sure we were happy with the work.  Great Job!!

Dale S.
Jan 2013
5.0
Yes, I recommend this pro
$2,000
Installed new oak hardwood floor. Marvin had to match the cadence of the floor from two different areas and, therefore, had to carefully trimlengthwise several boards to make it all match seamlessly. You simply cannot locate the 3 boards he trimmed by 3/16 inch!
He also refinished all the floors, and you cannot tell the new flooring he installed from the 50 year old existing flooring.
Excellent work, great value, on time!

Debbie H.
Apr 2012
5.0
Yes, I recommend this pro
$5,500
Markin has completed 8 different cabins / homes on our property. He is always very professional and ones an amazing job i would consider him the best in his field.

Max H.
Feb 2012
5.0
Yes, I recommend this pro
$750
I removed existing carpet in living room, dining room and hallway including padding and staples, and tack strips around walls. I also rented a sander and presanded the area. Ashburn finished the sanding, stained and sealed the hardwood and gave me credit for the presanding work I had performed. The project lasted 3 days. The finished area looks great.

Michael R.
Sep 2011
5.0
Yes, I recommend this pro
$4,200
I waited quite some time to file this review. I wanted to be sure that we would be as satisfied with our purchase and its installation
6 months after its completion as when it was brand new. * We are very pleased with the EcoTimber and its installation.* However, I hope to never have to do this again...EVER! Despite everything arriving on time and work being done on schedule, it took some 6 weeks to get our home back to normal.

Marvin and his assistant were fanatical about cleanup and dust containment at the end of each work day. Despite the tarps, the dust got everywhere. I would suggest bagging and further covering everything, everywhere. Again, he vacuumed all the time.
We moved all the furniture ourselves. Some of the wall entertainment units were 100's of pounds. We discovered the furniture could be easily slid / moved on LAYERS of flattened heavy cardboard boxes (i.e. ones flooring came in). Despite all the weight, the new bamboo was never scratched this way.

This was a nearly perfect job.
A few nails had were noticeable and had to be countersunk.
We attached 'Marvin approved' rounded white plastic feet to our kitchen chair. My husband and I are respectively 165 lbs and 130 lbs yet these protectors did not do their job. The flooring has a few superficial scratches under these chairs. DO =Use only the felt pads under any frequently moved furniture; they, annoyingly, have to be repositioned and often replaced.
There were two large pencil marks that were sealed to the floor under the Bona Kemi, unfortunately in very visible areas. When the floor is refinished, I will make sure they are removed.

The minor criticism above should not dissuade anyone from using Marvin Ashburn as their hardwood installer. The man is a true
flooring craftsman and artisan who takes much pride in his work. We had this work done during the winter months. He and his assistant did everything to keep in the house heat, not trek in the rain or lawn debris and, as stated above, did intense cleanup every work day.
We sincerely recommend Ashburn's Custom Floors for the installation of EcoTimber bamboo (one of the toughest jobs); we will readily use him again for repairs, refinish and another install.

Mary P.
Sep 2011
5.0
Yes, I recommend this pro
$2,000
The vendor was reliable, meticulous, professional and did high quality work in a timely manner. In addition the price was very reasonable.

Robert W.
Aug 2011
5.0
Yes, I recommend this pro
$1,500
Perfect experience very efficient and capable workers. Completed on time and produced a beautiful floor finish.

Katherine G.
Jun 2010
1.0
$2,000
Talked a good talk, gauged floors with buffer-sander, used several different varnishes almost like whatever he had left, did not show up when he said, was told not to come back on the property then while no one was home came back to finish at 10:30pm. Very uncomfortable with this man.
Response from Ashburns Custom Floors
"This home was built sometime in the 1920-1940 era in the woods near a lake in Hendersonville, N.C. using "Long Leaf Heart Pine" flooring. As best we could tell the floor had been sanded and finished one time and was worn from years of hard use. Our company bid to buff and recoat over the existing finish using 1 coat of "PARKS" procoat sealer and 2 coats of "FABULON" oil modified polyurethane. The project began on the 2nd floor with buffing using a worn 100 grit screen and then applying the sealer. A problem arose-- a chemical reaction took place the sealer wrinkled. I showed our client the problem and came to an agreement to sand the 2nd floor since we have no control over what cleaning products or finishes may have caused this problem.This in-tern created additional work and extended the completion scheudle. Upon comlpeting the 2nd floor and stairs our company started the !st floor buff and recoat using a different technique which included adding a special additive called "PRO COAT" directly to the "FABULON" poly The finish did not wrinkle only one more problem HIGH HUMIDITY caused the floor to go thru "haze and blush" .Buff the floor and recoat again Our schedule is dead in the winter and very busy spring summer fall And the extra work to correct these problems ment we must work long hours. Yes we worked on our client's residence until 10:30 pm I don't recall this being against her wishes....for which if this offended I'am sorry. Our company and I have always attempted to provide the best products and service in the industry I personally am a NWFA (Natioal Wood Flooring Assoc.) trained flooring inspector held to a higher standard than most in the industry. This project was completed several years ago... I am just now responding... the truth be told I don't type well and honestly dislike computers Should anyone desire additional details regarding this floor feel free to call 828-768-6326 ask for Marvin Ashburn"

Mary C.
Aug 2007
5.0
Yes, I recommend this pro
$1,350
In both instances he and his crew have been unfailingly polite, clean and quiet. Marvin holds himself to high standards and expects the same from the men who work for him. You will receive a detailed, written estimate prior to the start of the job and that is what you will pay at the end of the job. When unanticipated work changes do occur, he will tell you the pros and cons of work he proposes and how much the additional work will cost. I highly recommend this gentleman.

Licensing

State Contractor License Requirements

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FAQ

Ashburns Custom Floors is currently rated 4.8 overall out of 5.

Yes, Ashburns Custom Floors offers free project estimates.

No, Ashburns Custom Floors does not offer eco-friendly accreditations.

No, Ashburns Custom Floors does not offer a senior discount.

Yes, Ashburns Custom Floors offers emergency services.

No, Ashburns Custom Floors does not offer warranties.