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1st Choice Service Group

About us

Our primary focus is providing prompt, professional service at at reasonable rate to the residents of WNC. Founded in 2007, 1st Choice Service Group is family owned and operated.   Our staff has a over a half century of Heating and Air Conditioning, Electrical and Buliding Experience. 98% of our business is repeat customers or customer referalls.

Business highlights

Emergency services offered
18 years of experience

Services we offer

Specializing in the installation and repair of Heating and Air Conditioning equipment. We are a Preferred Lennox Dealer. Our Company has a NC State Licensed Mechanical and Electrical contractor on Staff. We repair all brands of equipment.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
100%
3
0%
2
0%
1
0%
Showing 1-1 of 1 reviews
Janet T.
May 2013
4.0
Yes, I recommend this pro
$200
1st Choice Service Group had to install a special part, some kind of a heater around the housing of the unit, because it kept freezing up under certain weather conditions and finally the fan stopped working altogether.  From how I understood it, it was a glitch in the engineering of the unit that caused it to freeze under those certain weather conditions.  It worked fine for several months after he installed the heater, but then it stopped working again. 
We called 1st Choice Service Group again and he diagnosed that because of the original problem of it freezing up, the whole fan assembly had broken.  He got the part and fixed it and Lennox paid for the part and the labor, because it was faulty from the beginning.
 
 Also, after I explained to 1st Choice that also the auxiliary heat mode did not seem to work properly either, he found a wire was misconnected in the air handler, (inside unit) and he fixed that and, although we did not have to use the heat much after that because weather got warmer, it seems to be working the way it should have from the beginning.  Time will tell.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

1st Choice Service Group is currently rated 4.0 overall out of 5.

1st Choice Service Group accepts the following forms of payment: CreditCard

Yes, 1st Choice Service Group offers free project estimates.

No, 1st Choice Service Group does not offer eco-friendly accreditations.

No, 1st Choice Service Group does not offer a senior discount.

Yes, 1st Choice Service Group offers emergency services.

No, 1st Choice Service Group does not offer warranties.