Verizon Wireless

Phone Service - Cellular, Internet Service

About us

Visit the Verizon Wireless store for the latest cell phones, plans, iPhones, DROID phones, and cell phone accessories. More customers recommend Verizon than any other wireless network. Explore cell phones, prepaid cell phones and cell phone plans to learn how Verizon can help keep you in touch with work, family and friends.

Services we offer

Cell Phone & Internet Service


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
3.7
professionalism
4.9
responsiveness
4.7
punctuality
4.7
Showing 1-8 of 8 reviews

LINDA B.
02/2016
5.0
cell phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan C.
07/2015
5.0
cell phone service
  + -1 more
It is just a text letting me know when I am using too much data. I appreciate knowing.
Description of Work: Keeps me updated on my data usage and the upcoming bill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy W.
06/2014
5.0
cell phone service
  + -1 more
unknown
Description of Work: Amy helped me. There was lots I didn't know and she took her time explaining, helping to set up my phone, answering questions. She was lovely and very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

George M.
03/2013
5.0
cell phone service
  + -1 more
We bought new phones a few months ago and switched to them because we get better coverage in our neighborhood with them. I've not had any problems with their service. The price was indistinguishable between them and the company I used before for the services that I wanted. I haven't had any issue where they have had to respond to.
Description of Work: We use Verizon for cell phones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$140

jeremy P.
08/2012
5.0
cell phone service
  + -1 more
I think I am billed at the end of the month. I will continue using them in the future.
Description of Work: I use Verizon for phone services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Sheila C.
05/2012
5.0
cell phone service, internet service
  + 0 more
I am happy with it. The price is as reasonable as anybody else. I will continue to use them in the future.
Description of Work: Verizon Wireless provides cellphone and Internet service for me. I have five lines coming in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nancy L.
04/2012
4.0
cell phone service
  + -1 more
I just hate paying for it. They are not very cost efficient, but their cell service is excellent.
Description of Work: We just have cell phones. It is multiple phones and data package.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$165

joanne A.
01/2011
1.0
cell phone service
  + -1 more
Went in Verizon Store in Asheville. Verizon claims that the Stores with their name and logo all over them are not really Verizon and so are not responsible for misinformation. High powered salesman sold me new phone and said they had a buy one get one free promotion and when I said I didn't need an extra phone he said "it's nice to have a back up in case you misplace yours and it's free." Well the cheap phone was free but he put on another line with a monthly charge --- even when you don't use it. I finally decided to pay off the contract $130 (had already paid the monthly charge for several month. But if I had to pay until the contract expired it would be $189.81 more. Please don't be taken. I reported this to the NC Attorney General Consumer Protection Dept and was told that what Verizon did was questionable but legal if I agree without knowing the complete details.
Description of Work: Please be SURE you understand that when you are offered a buy one - get one free phone that you know you may get the phone free but they have just signed you up for a 2 year contract that you have to pay for --- or buy out the contract for lots of $$$$$$. The way they present the info verges on fraud but you may fall for it like I did. I'm out over #400 just because I thought they were giving me an extra phone. BUYER BEWARE!!!!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$400

    Contact information

    225 Airport Rd, Arden, NC 28704

    www.verizonwireless.com

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 8:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Cellular,
    Internet Service

    FAQ

    Verizon Wireless is currently rated 4.8 overall out of 5.

    Sunday: 12:00 PM - 6:00 PM

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 9:00 AM - 8:00 PM

    Verizon Wireless accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Verizon Wireless does not offer free project estimates.
    No, Verizon Wireless does not offer eco-friendly accreditations.
    No, Verizon Wireless does not offer a senior discount.
    No, Verizon Wireless does not offer emergency services.
    No, Verizon Wireless does not offer warranties.
    Verizon Wireless offers the following services: Cell Phone & Internet Service

    Contact information

    225 Airport Rd, Arden, NC 28704

    www.verizonwireless.com

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 8:00 PM