Snow Creek Landscaping, LLC
About us
Established in 1989 and growing steadily ever since, Snow Creek Landscaping, LLC provides a full range of landscaping services to discriminating residential and commercial clients throughout Western North Carolina, Upstate South Carolina and North Georgia. Believing that landscapes here should reflect our uniquely beautiful region, we create sustainable environments using native and appropriate plants and materials. Our innovative approach and steadfast commitment to customer satisfaction have earned us recognition as an industry leader. The broad experience of our award-winning, highly trained and skilled team enables us to work functionally and aesthetically with any type of site, bringing our customers’ visions to life in an environmentally conscious manner. In every Snow Creek project – from consultation and design to construction, installation and management – our knowledge, creativity, and passion are all clearly evident. You will find that our work, like our nursery stock, always lives up to the highest standards of quality. Yours and ours. Mission: We will succeed by working together to create and foster healthy outdoor environments and long-lasting relationships. Vision: Like the gardens we create for our clientele, we provide our employees with a fertile, productive environment in which to grow and prosper.
Business highlights
36 years of experience
Services we offer
We offer services in residential and commercial consultation, and natural resource management., construction, design, installation, landscape management
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.633 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 12% | ||
| 3% | ||
| 3% | ||
| 3% |
Showing 1-25 of 33 reviews
Patricia F.
Jan 2018
We needed our relationship with them!
Timothy B.
Sep 2017
Great service
Response from Snow Creek Landscaping, LLC
"Thanks [Member Name Removed]!"
Martha B.
May 2017
A walk-through of my yard (which was quite soon after my initial inquiry) was done by a very professional and pleasant young man. He told me he would get back with me that afternoon (May 5) with an estimate. He never called. I contacted the company the following week, asking for the promised estimate. I have yet to hear from them. I have hired someone else.
Response from Snow Creek Landscaping, LLC
"[Member Name Removed], I am sorry to hear that we were not able to work with you on your landscaping needs. I did take this review seriously and looked into what happened. I completely understand why you would want to go with another company when you didn't hear back! From our end, It seems we called for you after the first visit, and again on the 9th of this month after you sent a message through our website. We then were waiting to hear back from you. Since you didn't get those messages, then we have a problem that no client should experience. I understand your frustration, but if you'd give us a chance to connect, I'd like to learn more about what happened and try to resolve it. I can be reached at 828.674.0713. Thank you for your feedback [Member Name Removed]. I hope we can figure out where this went wrong and fix it. Cheers, Ian at Snow Creek"
BROOKE A.
May 2017
At first the work went ok. They came out right away to meet with me and to draw up a plan. After I signed the contract, things slowed down a bit, but eventually the first year's worth of work was done and it looked great. Unfortunately, a number of shrubs did not survive the winter and the trees that were removed had not been sufficiently ground down, so they started coming back. Snow Creek promised to replace the shrubs, but never did, although at one point they claimed that the shrubs had been replaced and that I must not have noticed because the new shrubs they decided to put in were deciduous. Oddly, the supposedly new shrubs looked every bit as dead in the summer as in winter, so unless deciduous is another word for dead, they were never replaced. The stumps were also never ground as promised. All in all, I was very disappointed with Snow Creek and would never use them again.
Martin E.
May 2017
Installation went well, trees looked nice. 2.5 months after installation one of the 6 was dead, needles had begun to fall off. Remaining 5 looked great. Notified Shea, he said no problem they would replace under warranty. Multiple follow ups, he told me replacement had been marked and they would work it in. Still no replacement after 2.5 months and neither Shea nor the owner will return my calls. I’m moving on and having someone else replace. Obviously, they don’t do what they commit to. I never would have expected this from these guys. Do not recommend.
Response from Snow Creek Landscaping, LLC
"Thank you for your feedback on your warranty replacement issue. While we had you on our warranty repair calendar, we should have been more transparent with when that was going to happen. I'm glad we were able to replace and water the new hemlock for you on the 17th of this month, however I completely understand your frustration in the lack of communication prior. Your feedback will guarantee that we look more into our warranty replacement process. Cheers, Ian at Snow [Member Information Removed]."
Lisa S.
Sep 2016
Jimmy came by to do a walk through for an estimate on a few projects for our yard. Seven weeks later, no one has followed up. I have used Snow Creek twice before at a previous residence and was pleased with their work, so this is a major disappointment. If you don't have time to do the work, you at least owe the customer a courtesy call to tell them. I had recommended them to several friends in the past. Again, what a disappointment.
Mercedes C.
Jun 2016
unknown
George G.
Jun 2016
unknown
Chris S.
Feb 2016
I called last Thursday, picking them over a higher rated provider who said he was busy till April. I counted on them calling back, decided not to look further. They have not called, very common with Asheville contractors. A polite call back is professional, and not a lot to ask for, and to me, shows signs of potential problems if I had used them. Now I won't. I'm too busy to hold peoples hands and call them repeatedly, they need to do it on their own.
Patricia F.
Feb 2016
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Patricia F.
Sep 2015
unknown
Kristy E.
Jun 2015
unknown
C P.
May 2015
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Response from Snow Creek Landscaping, LLC
"Thank you so much for the kind words! We are so pleased to have long term customers who trust us to care for their landscapes as they grow and change over time."
David G.
May 2015
They were knowledgeable and they were really good about what they’re doing. I do have problem in scheduling because they are very busy. I keep them because those people that working at my yard can beats anybody I’ve ever had. They come out and do the work.
Response from Snow Creek Landscaping, LLC
"We appreciate you taking your time to leave us a review. You are certainly right that this is a busy time of the year! Thanks for your patience and for allowing us to provide our services to you!"
Mercedes C.
Mar 2015
unknown
Response from Snow Creek Landscaping, LLC
"It's so nice of our customers to take the time to leave us a review. We are glad to have your business. Please let us know if we can help you further."
Charles R.
Feb 2015
unknown
Response from Snow Creek Landscaping, LLC
"We think we have the best arborists in the business. We're glad that their expertise enabled the tree removal on your property to go accurately and safely. Thanks for your business!"
Myrrl M.
Feb 2015
unknown
Response from Snow Creek Landscaping, LLC
"We are so happy you are pleased with our work and love to be of service to your landscape. Thanks for taking the time to leave a review!"
Scott M.
Feb 2015
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Response from Snow Creek Landscaping, LLC
"Thanks for your review!"
Carol K.
Jan 2015
unknown
Response from Snow Creek Landscaping, LLC
"Thank you for leaving us a review! Glad our company could be of service to you. Let us know if we can do anything for you in the future!"
David L.
Jan 2015
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GERALD P.
Dec 2014
They removed a good portion of the pea gravel, removed all the weeds (pulled), and covered much of the open area with a thick layer of mulch. Looks good. The high cost was partly for removal of a prior landscaper's effort to beautify the area. Our main concern is keeping the area weed-free, which has proved to be a great challenge. At the moment, we're very happy with their work.
Response from Snow Creek Landscaping, LLC
"Nobody likes a weedy landscape! Glad that we could get the situation under control. Thank you for the confidence in our company."
Sally G.
Dec 2014
They were not as reliable, they were expensive, and they were not as good as the club uses now. Our interactions with them were not great. They were not punctual, they didn't get there quickly, and we seemed to have miscommunication about everything. The work was not bad, it was just painful to get there.
Response from Snow Creek Landscaping, LLC
"I am sorry to hear that your experience with our company did not go as you expected. If there's anything we can do to change your opinion of our work, please let us know."
Patricia F.
Nov 2014
Came on time, placed mulch per order on certain areas and cleaned up after themselves.
Response from Snow Creek Landscaping, LLC
"Thanks for taking the time to leave us a review! We're glad to have you as a customer."
Denise N.
Oct 2014
On 9/23/14 I contacted SnowCreek landscaping thru Angie's List and Jimmy Gaston reponded quickly and came out to give us an estimate. We had contacted about 5 different contactors but we were impressed with Jimmy's professionalism and knowledge of what would work for us. Jimmy was able to fit us in their schedule to have the work done on 10/1/14. On Wednesday morning Jimmy and a 3 man crew came out to the house promptly at 8 am ready to start work. Jimmy went over the plan with us then went over everything with the work crew. By 8:30 am work began, grading, digging and installing the edging and under matting for the rock. The crew worked non-stop til 5:00 pm and had majority of the rock placed and the preparation work done plus cleaned up. Thursday morning the same crew came out and finished the soil prep, spread the fertilizers, seed, and staw plus cleaned up again. Jimmy had stopped by before the crew was finished to check with us if we were satisfied - YES we were VERY happy!!!
All the crew members were very friendly and worked very h****** both days to make sure they were doing exactly what we wanted!
All the crew members were very friendly and worked very h****** both days to make sure they were doing exactly what we wanted!
Response from Snow Creek Landscaping, LLC
"Thanks for the review! We appreciate your business and your taking the time to let us know how your experience with us was. Glad we could help you out!"
Walt T.
Oct 2014
unknown
Response from Snow Creek Landscaping, LLC
"Thanks for the review!"
Licensing
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FAQ
Snow Creek Landscaping, LLC is currently rated 4.6 overall out of 5.
Snow Creek Landscaping, LLC accepts the following forms of payment: CreditCard
Yes, Snow Creek Landscaping, LLC offers free project estimates.
No, Snow Creek Landscaping, LLC does not offer eco-friendly accreditations.
No, Snow Creek Landscaping, LLC does not offer a senior discount.
No, Snow Creek Landscaping, LLC does not offer emergency services.
No, Snow Creek Landscaping, LLC does not offer warranties.