Superior Residential Services Inc

As I explained above I paid the bill, but I was grossly overcharged. My furnace failed again three weeks later but I did not call him. The new contractor identified that the furnace had been put back together in a hurry and connections had come undone, causing the furnace to fail. This is an example of unprofessional work. I cannot take a chance on this equipment failing this winter, so I will never use Superior Residential again. And I recommend homeowners find another contractor besides this company! Nothing personal, just expect a professional to be professional when charging professional prices.

We had two other estimates. They were not the cheapest or the most expensive. Frankly our dog picked them out. It was a good choice and they did a great job. We would absolutely use them again.

Excellent

The air conditioning sudddenly stopped operating. The repairman replaced the filters and thawed the frozen unit in the attic and cleaned up the wet mess. The outside unit would not function properly;so he tested the motor and found the bearings had lost their oil and were burned out. He ordered a new motor. The freon caps were loose, shich allowed the freon to leak out. The repairman tightened the caps and put 3 pounds of freon into the units. He was then able to get the motors to start. Superior office determined that the motor was under warranty and ordered it (because of special size and capacity it is not a stock motor). The motor arrived in three days and the repairman replaced it promptly.

I am an elderly woman so I appreciate a good company when I find one. This group cleaned up after themselves and showed up on time. I want to say I paid over five thousand dollars for this job but I forget things sometimes so I am really unsure of what the total cost was. I felt good about hiring this company.

I have used them several times and they've all been good experiences. I would recommend them to friends and family. I am pleased with their work performance.