POWERHOUSE ELECTRIC OF NC INC

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Joe was courteous, professional and kind to my dog! He arrived promptly and performed with skill and perseverance (there was a block in the way and he handled the unexpected issue easily). I will be contacting them to do more work soon.

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We came home to find that our water heater and heat pump had stopped working.  I had traced it to an outlet that wasn't providing power, after checking to ensure that the circuit breaker hadn't tripped I realized I'd reached the end of my knowledge when it comes to household electrical.  I hopped on Angie's List and searched for local electricians that provided emergency service.  I ordered by number of positive reviews and started calling.  4 companies didn't answer their emergency service line.  1 company picked up the phone and immediately hung up.  Another company wanted $125 to just show up and wouldn't tell me how much they're hourly labor cost was because "It varies by job" and yet another company wanted $240 for the first hour and $175 each additional hour.  
Finally I got down to Powerhouse. Mr Carrieri answered promptly, heard what the issue was and immediately said "It sounds like a problem with one of your GFI circuits."  He asked if I was up for checking some stuff out because he didn't want to come out just to push a button and have to charge me (awesome).  So he spent a few minutes on the phone with me, we checked all the GFI outlets in the house (or so I thought) and still had no luck.  He said he'd be right out.  Once he arrived I showed him the troublesome outlet and let him get to work.  He still thought it had something to do with the GFI circuit, so he began tracing the lines, after about 45 minutes of tracing and testing he found the issue... a GFI outlet.  It was one we have never paid attention to because it'd had a night light, that covered the entire outlet, plugged into it for years.  He reset it and it immediately popped again, without getting up he asked if we had anything plugged in outside.  Turned out the Christmas lights we'd been too lazy to take down were causing the outlet to pop because of the bad weather and the plug had come partial out of the socket (thanks GFI circuit for doing what you're supposed to do and keeping my house from burning down).
So... in short, Mr. Carrieri did what he didn't want to do and pushed a button and everything was fixed.  My wife and I did not care in the slightest.  It was worth having heat and hot water in the house again, and we'd never have thought to look at that plug.  All and all we were more than thrilled with the service that was provided and Powerhouse Electric will now be our first call when we need electrical work done around the house.  I'm glad that those other companies were over priced or didn't pick up their phones.  
Thanks for the great service Powerhouse.

The guys were prompt, professional and wonderful to work with. The work was done quickly and effectively. I felt very confident that the work was done right. When we took down the old light fixture, we discovered a real electrical mess in the wall. We called Mike at Powerhouse and even though they were booked solid, they managed to get a guy to the house the next day! Amazing. I will never call anyone else for our electrical needs.

Scott was very punctual and personable. He worked efficiently and knowledgeably around a less than ideal situation, and we are very pleased with the result.

There were two different technicians: both were on time, cleaned up after the installation, and very friendly.

Very well.

I used Powerhouse Electric on a project in December 2011 and was very
pleased with the experience, so I contacted them again to install a
motion sensor light to my house's exterior.  The initial contact, via
Angie's List email, was very efficient and I received a prompt reply
from the owner that he would be able to perform my electrical work on
the date and time I requested (about two weeks later).  On the day of
the scheduled service, I had to call the company because the installers
had not arrived by the scheduled time, and left a voice mail.  About 5
minutes later, I received a phone call from the installer who said he
was on the way, but needed to stop somewhere else first to pick up some
sort of needed equipment.  The installers arrived approximately 45
minutes after the scheduled appointment.  However, once they arrived,
they were very efficient with the installation, which took approximately
2 hours.

Pleasant, on time, readily diagnosed and repaired the problem. Competent.

unknown

Very well.

See above

Very professional; I would use them again.

Did a great job, Very professional and reasonably priced.

Three guys couldn't finish the tasks in one day and they promptly came a few days later when one additional part came in that was needed to make the aesthetics just right.  They made sure they had the right tools for the job including a large sturdy ladder.  I will certainly allow them to provide me a quote on any future electrical work. 

Outstanding response, professionalism, and installation.  I found Powerhouse Electric on the Angie's List website and compared their previous reports with other electricians in the area.  I selected Powerhouse Electric because they were very close to our house and had received outstanding reviews.  I contacted the owner via email through Angie's List and he was very timely with a response that he could perform the installation on the date I requested.  On the day of the scheduled installation, we experienced very bad, rainy weather, so Mike contacted me prior to the scheduled installation time to ask if he could move the installation to the next day which would ensure a safe and uninterrupted service.  I agreed and Mike sent his two-man crew to our house at exactly the time we had arranged.  They were very courteous, professional, and efficient.  They even took their shoes off when entering the house to ensure they didn't track mud or dirt into the house.  The installation took approximately two hours and they charged me the price they had estimated prior to the installation, so there were no surprise additional costs.  The crew showed me what they had done and how to turn off the power (a light switch they installed) in case I ever had to service the lights.  They adjusted the lights' coverage area to exactly what I had requested and said that if they needed further adjustment, they would come back at no charge to make the adjustments.  However, I didn't need for them to come back because everything worked perfectly.  The crew completely cleaned up the installation residue before departing.  I was completely satisfied with everything and would recommend them to anyone considering electrical or lighting work.

, The electrician showed up on time and was very professional.  He didn't even make me feel stupid about not checking the second GFI outlet in the garage which was the cause of my front outlets not working (I had checked the breakers and one of the GFI outlets already but forgot about the other GFI-switch).  After diagnosing, we talked about the flood light, and he recommended installing it below the second floor window, directly above the kitchen light switches.  This required snaking a line from the kitchen switch up through the wall to the second floor.  He removed some drywall in the kitchen and below the second floor window in order to do the electrical line and flood light installation.  After the installation, he replaced and patched the drywall.  He was prompt, clean, and professional.  I will definately call this electician again in the future.

Powerhouse Electric gave me a quote over the phone and sounded professional.  They came on time and as agreed installed two ceiling fans, including the wiring as there had been no light fixture at all.  The fans are soundless and work perfectly, and the electrician completed the work ahead of time so I asked him to do some additional work which was also done expertly.  I am very pleased with their honesty and the quality of work; will call on them in the future and can recommend without hesitation.

Great service! The two electricians who came out were very accurate, fast and safe. They cleaned up after themselves.

Overall this was a very good experience.  Absolutely reasonable in cost as well. 

The electrician showed up on time and didn't seem bothered at all that he had to wait 5 minutes for me to get back from Home Depot because I'd forgotten he was coming. We had a coule of bad outlets that my wife had asked me to investigate, one in the living room and one in the garage. The living room outlet worked fine when the electrician checked it out, and the garage outlet was a simple GFI trip. I had mistakenly assumed that because the other garage outlets were working that it wasn't a GFI problem, but the other garage outlets weren't on the GFI. D'oh! I then asked him about a few other things my wife and I had been talking about, and we ended up having him install a power outlet on the back deck and a flood light for the back yard with a switch in the kitchen (I didn't want motion sensor because I wanted to be able to turn it on and off manually). He did this for us in fine fashion, and we're very happy with the work.

They responded very quickly to my call and worked quickly and efficiently. Even when our new range didn't fit well against the wall, he worked hard to help, and removed some baseboard so it could be moved further backwards. I was very happy with the service and thought the price was very reasonable.

Despite being several hours late for the service call (apparently due to an employee being out and our service call not being assigned) the owner came and did a thorough inspection of the outlets in question. We have been having a problem with our microwave oven losing power intermittently. All outlets on the same circuit at the microwave were inspected. Since nothing was found to be wrong, the next step was to tear open the wall to inspect the wiring inside the wall. The owner stated that rather than tear open the wall, I should wait a couple of weeks to see if the problem persisted. It hasn't. He didn't charge for the service call at the time and said he would send a bill if he did not hear from me. Again, despite being several hours late, I would use this electrician again since he genuinely appeared to be honest.

Went very well. Electrician was knowledgeable and did a great job. Would definitely use again.