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Masterpiece Windows
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
We offer the amazing Simonton Vinyl Window at near wholesale prices for up to 40% off retail. We are BBB Accredited with an A+ rating and have won the BBB Ethics Award as well as the Small Business of the Year Award for the Town of Cary. Our installation crew has over 30 years of experience and are master craftsmen. Amazing Attention to detail. We treat every single customer like personal friends.
Business highlights
Emergency services offered
27 years of experience
Services we offer
-Window and Door sales & installation -Handyman Services
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.0107 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 107 reviews
Brendan W.
Nov 2024
Masterpiece windows is an easy to deal with service. Product done in a timely manner with affordable prices.
Thomas R.
Jul 2024
We recently had all of our aging, original windows replaced by Masterpiece. I appreciated their gimmick-free estimate visit, their price (lower than a competitor), and attention to detail. For example, they suggested a single slider where we had two existing single-hung windows next to each other over a bathtub, pointing out that for the same price we would get a better looking and just as functional window. (Their competitor said nothing about this option.) They were responsive to communication and flexible about installation, which went well. Highly recommended.
J S.
Jun 2024
Great experience! Ken and Merick are great to work with and very professional. High quality work! Highly recommended!
Chandler H.
Apr 2024
Masterpiece was great to work throughout the entire process. I highly recommend going with them for your windows.
Alexandra P.
Mar 2024
Loved working with Bruce and the Masterpiece Windows team. We had a crack in the middle of a set of 3 in the front of our home and needed the full glass replaced. Bruce communicated clearly and promptly throughout the whole process, and the new window looks great! Definitely recommend the team and will absolutely be my first call for any future projects!
Ioana I.
Feb 2024
Wonderful and quick work! Everyone at the company is so kind and accommodating. Within a month they had measured, ordered, and installed my windows. I special ordered a frosted window for my bathroom and I love how it still lets in life while still offering complete privacy. Really easy to open and clean as well!
Justin H.
Jan 2024
My experience with Masterpiece Windows was exceptional from first phone call to the completion of the project. The ordering process and contracting was seamless, transparent, and professional. The installation team was timely, conscientious, and meticulous during the installation and clean up. I highly recommend Masterpiece Windows for your next project!
Ned B.
Dec 2023
A “Masterpiece” turned out to be EXACTLY what Masterpiece Windows created for our home when we requested a three-season option for our existing covered back deck! Their professionalism and communication - from idea generation through final creation - gave us peace of mind and made the project fun to experience. Ken Almond’s honest feedback, custom solution suggestions, and attention to detail were beyond refreshing: A confident, competent, problem-solving project manager!... And Miroslav (Merick) Chromy’s midas touch made it all happen in record time. We were seriously astounded at what this man can accomplish in a single day - completing the entire project in just three days with the highest quality of craftsmanship. Merick briefed us every day on expected steps before starting each day and reviewed his work before leaving a clean workspace ready for the steps ahead. When Masterpiece Windows asks if you’re ready to contract, your answer is YES!
Heather W.
Dec 2023
Was very happy with the outcome and customer service. They were very easy to get in contact with and all 3 of our windows needed to be replaced with foundation issues. Unfortunately one of our windows cracked during installation and they quickly handled the situation, ordered a new window and replaced it seemlessly. Reasonably priced as well. Would definitely recommend and would hire again.
Zachary P.
Nov 2023
absolutely amazing job from Masterpiece! Ken and Bruce keep you up to date every step of the way. Pricing was unmatched, customer support was very quick and helpful, and the install was done to perfection. when the contractor showed up to when he left, it looked like he wasn't even at our house. everyone is very friendly and helpful and we highly recommend anyone go with Masterpiece for your window replacement project (whether big or small).
Clare O.
Oct 2023
Highly recommend Masterpiece Windows! My husband and I are under 30 and this was the first big project we’ve done on our house (built in 1989 so they were replacing the original windows). Bruce, Ken, and Merick were all absolutely wonderful to work with. I have never had such great communication with a company before. From start of the requested quote to the very end I always knew what stage in the process we were and all three people were very communicative. They put the customer first and don’t push any extra cost or fees on you. They are very trustworthy. Merick is the one who installs the windows and he is the best! He installed 26 windows by himself in 1.5 days so he was very quick. He’s also a very nice trustworthy guy. Quality of windows are fantastic & have a lifetime warranty.
Vanessa G.
Sep 2023
From the start we had a great experience with Masterpiece. Ken was very helpful and personal in the sales and decision making process. Jeff did a wonderful installation job of the slider window and took care of all my detailed requests to make it a perfect product. We look forward to more window projects with them in the future!
Patricia M.
Aug 2023
We are so pleased with our new bathroom window. It was a please working with Ken Almond, he was so helpful helping us choose the right window for our bathroom. Their installer, Merik, really knows his trade. He was courteous, efficient and arrived on time. This was a small job for them but they were happy to install one large window for us. I would highly recommend them!
Sharon L.
Mar 2023
Love our new windows and screen door from Masterpiece Windows. Ken, Chromy, and Bruce were great to work with…they made the whole process so easy. Everyone was very professional and friendly When I need more replacement windows, I know just who to call!
Lamanuel W.
Nov 2022
Masterpiece made our window replacement job so easy. Ken was a pleasure to work with as he is very thorough and supper nice. I felt that the Masterpiece folks were very transparent throughout the process. The installer, Mason, was very good and paid attention to the little details. My overall project cost was very competitive and the quality of work was beyond our expectations. I would definitely use Masterpiece again and will recommend them to others.
Matthew H.
Feb 2021
There is a reason why Masterpiece Windows receives impeccable reviews, it's because they are the best. Avery and his crew are extremely talented, the work took about 9 hours and they completed it in a single day. The windows look fantastic and are flawless. Absolutely worth the money. If you want the job done right the first time then hire these guys. I will definitely be hiring George, Avery and his team for future projects. 10/10
Response from Masterpiece Windows
"Hi Mr. [Member Name Removed], Now that's what I call a great review! The very large double stacked Picture windows on each side of your fireplace look stunning. Avery took great pride in this installation not just because of the difficulty level but because of how excited you were with the final outcome. You're a great customer and can hardly wait to help you with the other windows in your home. George www.masterpiecewindows.com 919-623-9934"
Laura H.
Oct 2020
Masterpiece Windows exceeded my expectations. I love my beautiful Simonton Windows! George presented the product, provided a very competitive quote and answered my endless questions with humor and patience. Avery, Jason and Donovan efficiently and beautifully installed an entire houseful of windows AND replaced a ton of rotten wood trim AND went the extra mile to add extra interior trim when they could have just calked an awkward gap. I wish every home improvement contractor operated like Masterpiece!
Response from Masterpiece Windows
"Now That's a FANTASTIC Review! Thank you so much. We try to exceed all of our customers expectations but you were kind enough to express it here on Angies List. You not only blessed me but also all those folks looking for a great company to trust with their window and door project. I do have to agree with you about Avery and his install crew. Every single customer is very happy with how good they are with the installation and the attention to detail. Don't forget to tell all your friends and neighbors and call me if you ever have a need George www.masterpiecewindows.com 919-623-9934"
Garry C.
Oct 2020
From sales to installation, the process went smoothly and well. The cost was reasonable.
Response from Masterpiece Windows
"Thank You for your review. I really appreciate it George www.masterpiecewindows.com 919-623-9934"
Bob W.
Oct 2020
I chose Masterpiece Windows because George (the owner) made a very thorough presentation and answered my questions with facts rather than sales jargon. He also had a terrific suggestion which really improved the look of our kitchen bay window. Plus he had a really good product (Simonton Windows) at a really good price. I was not disappointed with my choice. When the windows arrived, Avery and his crew installed the windows quickly and efficiently, and the rooms where they worked were spotless when they left. The windows are great and Masterpiece is a little gem of a company.
Response from Masterpiece Windows
"Thank you so much for your wonderful review. I enjoyed working with you on your window project. It turned out great. Changing the windows in your bay window from double hungs to picture windows opened up your view and made a big difference. I appreciate you both and thank you again for choosing Masterpiece Windows George 919-623-9934 www.masterpiecewindows. com"
Donna A.
Aug 2020
When we decided to replace our dining room sliding door, we made one call – Masterpiece Windows! Over ten years ago, Masterpiece replaced every window in our house. When we recently sold that house, the windows were a big selling point! In our current home, Masterpiece did an absolutely wonderful job replacing our back-sliding door. Avery and crew went over and above replacing rotted wood trim, including tackling a carpenter ant nest! We certainly can’t say enough! The door itself is Simonton; affordable, great product and comes with a warranty. It looks great! George and company are reliable, courteous, punctual and very professional. A+ rating from our family. Thanks, George, Avery and crew!
Response from Masterpiece Windows
"Thank You so much for your review. You not only are one of my favorite customers but over the years we have become great friends. Your new home is wonderful and your new patio door has really made it look even nicer. George masterpiecewindows.com 919-623-9934"
Alan Z.
Jul 2020
George was outstanding and came in and measured and gave an accurate estimate and the installation was very safe and smooth. I would Highly recommend contacting George at 919-623-9934. Quality windows, doors, and installation. I also accidentally kicked up a rock through my lawn mower and George responded quickly and promptly when I called him, Hard to find a good company like this.
Response from Masterpiece Windows
"Hi Mr. [Member Name Removed], Thanks for the great review. thank you for letting us know your broke the glass so we could get it replaced. right away. You are a great customer and we will always be there for you if you need us. George Masterpiece Windows www.masterpiecewindows.com"
Rebecca H.
Jul 2020
George was so great to work with. He had the most impressive presentation/demonstration of the windows he sells and now that they are in our home... they do not disappoint. His installation guys were punctual, very pleasant to talk to, and incredibly knowledgeable. We are so pleased we went with Masterpiece Windows and highly recommend!
Response from Masterpiece Windows
"Thank You so much for your great review and for becoming another one of our wonderful customers. Your home is really beautiful and your new windows look great. George Masterpiece Windows 919-623-9934"
Rick B.
Jul 2020
Outstanding! Working with Masterpiece Windows is about as easy as it gets. You know exactly the pricing and no hidden costs. You get an excellent quality, highly-rated window with great warranty, timely installation and customer service after the job is complete. We could not be happier with our decision to go with George and Masterpiece Windows. Quality windows and workmanship at a very competitive price. Would recommend them to anyone. Avery and Jason were great as installers. Highest quality work, polite, hard working, immediate clean up, and pride in their work. Everything about the project was first rate. And we love the windows, what a difference!
Response from Masterpiece Windows
"Wow, What a fantastic review. Thank you so much for your kind words. You have a beautiful home and it looks even nicer with your brand new windows. Thanks for choosing us at Masterpiece Windows. George Sullivan Masterpiece Windows 919-623-9934"
Frank S.
Jul 2020
What sold me was George's presentation. George is very thorough; He explains and shows you everything you need to know about the window. My installed windows are everything he said they would be, they look great! The price is great too; I’m very satisfied with the windows and installation. Avery and Jason, the installers really know what they’re doing, they did a great job and left the workplace clean. I highly recommend Masterpiece Windows.
Response from Masterpiece Windows
"Hi Mr. [Member Name Removed], Thank you so much for your wonderful review. Your review will help others who are looking for a safe company to buy from like Masterpiece Windows. Our prices and great installations by Avery and his crew is a rare find these days. It was a pleasure meeting you and your family. George Sullivan Masterpiece Windows 919-623-9934"
Kevin F.
Jun 2020
We had shopped around and decided to go with Masterpiece windows. We had 13 windows replaced. The people who did the installation seemed top notch. Avery and Jason were very professional and just as important punctual. If they said they were going to be there at a certain time they did. They are proud of their work and aren't just trying to get it done. They want it to look good and you to be happy with it. The quality of the windows we purchased seems great but I'll have to update later on whether or not they live up to my expectations which my wife says are unreasonable most of the time.
Response from Masterpiece Windows
"Hi Mr and Mrs. [Member Name Removed] Thank you for the great review. I am confident you are going to be very pleased with the performance and ease of operation of your new Simonton Windows. I know one thing for sure, They Look GREAT. George Masterpiece Windows 919-623-9935"
Licensing
State Contractor License Requirements
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FAQ
Masterpiece Windows is currently rated 5.0 overall out of 5.
Masterpiece Windows accepts the following forms of payment: CreditCard
Yes, Masterpiece Windows offers free project estimates.
No, Masterpiece Windows does not offer eco-friendly accreditations.
No, Masterpiece Windows does not offer a senior discount.
Yes, Masterpiece Windows offers emergency services.
No, Masterpiece Windows does not offer warranties.