Artisan Quality Roofing

I want to give the highest recommendation to Artisan Quality Roofing and especially Brian Anderson. If you live in the Triangle area (Cary / West Cary / Apex), this is truly the roofing company you can trust. I had filed two roof claims before, both denied by State Farm. My neighbors had their roofs approved, but mine wasn’t—so I knew something wasn’t right. When my roof started leaking in early August, I finally contacted Artisan, and that was the best decision I made. 1. Brian’s inspection is incredibly professional Brian came to my house right away. He walked through the interior with me, then carefully inspected the entire roof outside. He took clear, detailed photos and organized them so I could understand exactly what was happening. Those photos were key evidence for my State Farm claim. I had contacted four roofing companies before—none of them came close to the level of detail Brian provided. 2. Brian joined the insurance meeting and helped me WIN approval When State Farm sent their adjuster, Brian came immediately—even though they arrived early. He waited patiently for the third-party inspector (who was late), and then walked them through every problem area. He clearly explained the hail damage, the leaks, and exactly why it needed approval. Honestly, State Farm is famous for being strict, but with Brian’s help, I finally got approved for a full roof replacement. I was so relieved and grateful. 3. He also helped me get approval for interior repairs There were water stains inside my house caused by the roof leak. I didn’t even know I could include this in the claim, but Brian talked to the adjuster directly and helped me get additional coverage for the interior repairs as well. This is the kind of detail and professionalism you rarely see. 4. The installation team was also excellent Once approved, the Artisan team finished the entire roof in one day. Fast, clean, and high quality. They also found a few issues (like an old dryer vent), took pictures, and sent me updates during the day so I always knew what was happening. Every step felt responsible and transparent. 5. Great communication, great local company From emails about payment, to warranty details, to color selection—they were always clear, quick, and helpful. It feels good to work with a local, trustworthy, professional company. I truly recommend them 100% I am a West Cary homeowner, and after comparing at least four different roofing companies, I can confidently say: Brian Anderson and Artisan Quality Roofing are the BEST. They are professional, honest, extremely knowledgeable, and they genuinely help homeowners get what they deserve. I am more than happy to share my experience so other residents in Cary/Apex can benefit from their great service.

I had a roof tune-up done last week. They were very thorough and found a fixed several issues: replaced the roof vents, boots, flashing and I now feel more confident that things were done the correct way. My roof is 5 years old, new construction in 2020, but was not confident that the orginal builder did it correctly or used quality materials. Hoping to get another 8 years out of this roof before I have Artisan put on a proper roof. Including a few phots of the new vents and boot flashing.

The Artisan team showed up before dawn, got the old roof off by 8 am, and had finished by the end of the day - including clean up and moving courtyard furniture back in place. None of my plants were affected.

I’m usually skeptical of gushing reviews, so know that this review is honest and real. I’m blown away by the quality of the work, the efficiency, and the condition in which they left my yard/porch/driveway. It doesn’t just look like a massive roof replacement never even happened today, it looks better than before they started. And the roof…it’s gorgeous. From start to finish, Artisan was professional, friendly, and communicative. Honestly, I was dreading this process as a single female homeowner, and now I feel like I won a lottery. Also—they showed up at 6:30am and everything was gone looking like no one was ever here when I got home at 4:30pm. Couldn’t be happier!

Great communication at all stages of the process from inspection to quote thru installation. After the install, I got comments from neighbors how efficient and thorough the installers were. Highly recommend

Outstanding company! Dustin, Mike, Olivia and Hollye were all great! In fact, the entire team was amazing. Fantastic experience. Highly recommended.

Artisan Roofing was great from start to finish. Dustin was my rep and was fantastic. He took time to explain their process, answer any questions and relay any important information during the install. They were able to complete the roof in one day despite some additional carpentry repairs that were needed. Roof looks great! We love the charcoal black color.

My aging roof was nearing its lifespan and I wanted to replace it with Cool Roof technology shingles to reduce the heat absorbed by the roof. I chose CertainTeed because it was the only manufacturer to sell Cool Roof shingles here in Raleigh, NC and also because it manufactures shingles in Oxford, NC. I was referred to Artisan by a local building supply company sales rep, who had a glowing opinion of them. I selected Artisan for the job because they were certified with CertainTeed and were able to direct me to an actual example of what the installed shingles would look like. I was impressed by how quickly I was issued a quote at a fair price with an attractive pricing structure. I was also impressed by the meticulous attention to details noticed by their sales rep who visited to issue and explain the quote. The Artisan team was uniformly friendly, knowledgeable, professional and well-organized. My 4000 square foot roof was replaced in one day and on the date it was scheduled for.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Artisan has been a top shelf company to deal with from the very start of roof examination to the end of a complete quality, professional, on time brand new roof. The crew is as talented and caring as I have ever hired. Little talk, no blaring music. Just heads down, get to business attitude. Spotless cleanup and follow up detail to the bill including photos of issues discovered and corrected. Dustin stopping by in the middle of the project was simply a tribute to how caring he has been for us as home owners doing a major project. Big thank you to Amy for timely, courteous, knowledgeable interactions with us.

Extremely satisfied with everything and everyone from the first estimate meeting with Dustin, to the thorough final cleanup by the talented and efficient installation crew!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Artisan has been a top shelf company to deal with from the very start of roof examination to the end of a complete quality, professional, on time brand new roof. The crew is as talented and caring as I have ever hired. Little talk, no blaring music. Just heads down, get to business attitude. Spotless cleanup and follow up detail to the bill including photos of issues discovered and corrected. Dustin stopping by in the middle of the project was simply a tribute to how caring he has been for us as home owners doing a major project. Big thank you to Amy for timely, courteous, knowledgeable interactions with us. Need a roof repair, replacement. Call Artisan. You won’t be sorry. .

Excellent service and communication! They did a great job and were very fast!

Excellent job done. A month earlier than planned they did an amazing job of cleaning up afterwards even the neighbors were impressed

We are very pleased with the work Artisan did replacing our roof. From beginning to end it was a great and seamless experience. The sales and office staff were great to work with and the crew was amazing. The difference with Artisan is they have their own crew and the crew has been with them for years. Artisan found some Hardiplank siding which needed to be replaced and they had it on the truck and were able to take care of it. The roof looks great and they left the grounds spotless. Highly recommend Artisan.

Artisan was excellent. Did a complex and big house in one day. Scheduled within a couple of weeks and showed up to every appointment on time. Neighbors have complimented my new roof and wanted to know who did the work.

Artisan Quality Roofing is appropriately named. Watch them work; look at the quality of their work product. They actually are artisans. Skilled craftsmen who are good at what they do and obviously care about quality. And being good at what they do, they are also efficient--our roof was done in one day. Part of that was team work. Artisan roofers are Artisan employees, not subcontractors. They are all in it together. So here’s what happened: one team worked on our house in the morning, then another Artisan team completed what they were doing elsewhere and came to our house in the afternoon, pitched in, and all together they finished up in that one day. So at the end of one day, our house was beautifully transformed, the yard cleaned up, everything calm. Jose and his colleagues at Artisan were patient with us, cooperative, knowledgeable--truly expert, honest, and held high standards for themselves (shown in situations where they could have “not bothered” and we, the customers, would never have known the difference in the usual course of events). Their self respect, combined with respect for their customers, results in extraordinary customer service and work product quality. Regarding honesty: (1) I asked Jose if we needed an additional attic fan and a ridge vent over a gable, and he told me we did not need those things, when he could have taken the opportunity to sell us more, and we would never have been the wiser; (2) they removed numerous sections of plywood from our roof deck, and we had agreed to pay an additional charge for the installation of each replacement plywood section beyond the first two. They could have also used that as a questionable money making opportunity, but they did not--the plywood they removed really needed to go. I wanted the best roofing company in our region. So after doing my homework, I knew Artisan would charge more than some and less than others, knew they would be competent and do a good job. But I had no idea that a good roofing job could be “Artisan Quality.”

Artisan Quality Roofing was a great company to work with to have my roof replaced. They were honest and upfront about how much it would cost and if they had to replace any rotted sheets of plywood how much it would cost per sheet to replace. The person who came and gave me the quote, office staff, and roofers were very professional and polite. The crew who replaced my roof did a full tear off and replacement and left no trash on my property, not even one stray roofing nail. The materials they used are high quality materials. I would recommend them to anyone looking to have their roof replaced or repaired.

Wow. Great company. This is one of those rare times where you get a really good service and product for a really good price. The company clearly explained in detail and beforehand what work and material they would do and provide. They clearly had an experienced crew as they came early in the morning and went to work with military precision. Everyone I spoke to at Artisan was professional and knowledgeable. An added bonus is they're a local company. I heartily recommend this company to others and would definitely use this company again if the need arose.

Abel and James and team were great from estimate to work completion in one day ! We would highly recommend them for any roofing repair needs

All the staff was very responsive. They were clear about the process and followed through with everything they said they were going to do. Each member of the team was very knowledgeable about what they were responsible for and if I asked a question they didn't know the answer to they let me know that they would find out and get back to me which they always did. It was clear when Jose came to talk to me about my roofing needs that he was willing to work with me to figure out the best solution for me. It definitely engendered trust. The workers were all extremely polite and efficient in their work and they left the site immaculate. I would, and have already, recommended them to friends and colleagues. Thank you!

Fantastic! The entire staff is very professional and courteous, from the owner, Abel, to the scheduling team and especially the roofing team.

I highly recommend Abel Figueroa and his team at Artisan Quality Roofing. I like them because: a) they did a quality job; b) the price was very reasonable; c) Abel is very knowledgeable and his installation crew are very experienced; d) the installation crew are employees, not subcontractors; e) they met all schedules; f) they are a locally owned company; g) they are very responsive to emails and telephone calls; and h) the office staff are very pleasant to work with. RCL Cary, NC

Can't say one bad thing. Good price, good work, good support, knowledgeable, timely, professional. I definitely recommend to others.

Extremely happy with my entire experience, all the way from the initial contact and appraisal. They were super accommodating with all my requests for information, and when it came to the actual workday, things went super smoothly. The roof looks amazing, of course, and with their warranty and customer service I feel like I’ve made an excellent investment. 
I had a particular interest in understanding some of the nuances of the work and had an entire battery of questions about things like construction waste, their insurance coverage, and various other procedures. They were kind enough to set up a zoom call to help go over all my questions and left me feeling very comfortable about choosing them. 

I had also at this point talked to several contractors, and their invoice estimate was on the more reasonable side. The workers were fast, efficient, respectful, and quiet (obviously aside from the unavoidable construction noises). They moved the host of potted plants I have very carefully, and put them back more neatly than I had them originally, if I'm honest. The cleanup was extremely through, running magnets to get loose nails over all the ground, blowing the driveway clean, etc.

very pleased. $18,500 new roof. compared 4 angie companies. liked them best based on years in business, # A reviews and their presentation and bid. Did work in 1 day + 3 hours next morning. Excellent clean up - my place is spotless, just a new beautiful roof.